Hotels near Bosnian American Cultural Center of North Texas, Grand Prairie

First I would like to say that Madi was awesome! She was very polite, friendly and helpful. She answered all our questions and made sure our stay was great. The hotel was very clean and quiet. The trolley was a great plus for us to get to and from the Ranger game quickly and safely. We will definitely stay here again next time we are in town, and I hope that Madi is again our host. Thank you Madi!

Loved being near AT&T Stadium. The hotel is close to Texas Live with several dining and nightlife options available nearby. Free parking at the hotel is included with plenty of spots. Nice restaurant and bar onsite. Will stay here again.

Hotel was great, right next to ballpark, awesome atmosphere. While staff was top notch. Will be staying going forward when we are in town to caught a game or 2. The food at the restaurant and price was the topic for a place of the caliber. The whole area offers something for everyone. If you are planning a trip t watch the cowboys, rangers, or Choctaw field this is the place to stay. FYI valet parking is $38 night for those who usually don’t valet but it is well worth it. Everything is right by the hotel so walking is perfect.

It’s refreshing to see a clean facility and such wonderful staff members daily. Grounds are kept clean, staff is attentive and sociable. I truly enjoy the housekeeping team, they are professional, thorough and friendly. Suyapa, Judith (housekeepeing team) Nick, Isaac and the newest member of the front desk team are all amazing. Thank you 😊

Good scenery, friendly staff, convenient accessibility, quiet scenery with music, great breakfast, etc., it was the best place to relax.

the hotel provided free airport shuttle service, which is good for me, and they picked me up in ＜20 mins after i called them. room is clean, although the facilities are old.

My stay here was okay. I had to switch rooms because AC didn't work. As far as cleanliness, not too bad. The room had a funny smell. The guy at the front was helpful and nice.

I am a 2+ decade IHG member, so I have stayed at more hotels than I can count over 26 years of traveling. With that said, this was without a doubt the worst stay at a Holiday Inn Express (Duncanville, TX) I have ever had!! Let’s start with the property. There was trash, beer/beverage cans, and cigarette butts scattered around the poorly maintained landscape. Lots of ****s, terrible parking lot, clearly no grounds keeper. The floors in the dining area are sticky from who knows what. The breakfast choices for a non-meat, plant-based eater was stark at best. The pancake machine was inoperative, so ended up eating off property each day, not very convenient. The room was ok, not great, but ok. Needed to buy a room freshener from the dollar store once the “new room smell” spray wore off…..lol. Shower grout in the corner had some sort of science experiment going on, not sure, but nasty. When I checked in, I wanted a room near the back of the property to mitigate the freeway noise out front. That was working ok until a commercial big rig truck parked in the parking lot right outside my window and ran a generator for two nights straight!! Yeah, no sleep with that nonsense going on. I notified the front desk, once by phone, once in person and left a phone message with the manager….NOTHING done to correct this at all, very disappointing!! They did offer to move me to a different room, closer to the freeway noise I was trying to avoid in the first place. They just couldn’t figure it out. I guess if I was playing my radio too loud, they would move guest to other rooms rather than ask me to turn down the music, go figure. Makes no sense to me!! I picked this place for a four night working stay because the reviews were good and it was close to where I needed to be. Don’t be fooled by the review photos, this place is not that at all. I ended up leaving a day early and found a different competitor to give my money to. I am surprised at IHG oversight of this property, they are usually very good places to stay, but not so here. There was also construction going on in sections of the property that was never mentioned. Find a better IHG property for your stay!! The manager will respond to this review with the usual “sorry you were disappointed in your stay, we will work to correct this and”…….yada, yada, yada. But this is a long-term property and customer service decline that doesn’t happen in a short period of time and usually gets worse before it gets better. Shop wisely my fellow travelers.

Arrived late to the wrong hotel. Caroline made the call to the other Laquinta we were reserved at. Thankfully they did not charge us and she took care of everything. Nice Hotel!!