Guest User
May 14, 2023
This place is a disaster!!! The owner is a dishonest and unpleasant person! He only cares about making money, and does not care about providing good service to the guest. Instead of protecting and caring for his clients, he mistreats them, and makes their belongings disappear! One day I arrived at my room and the girl who cleans opened my safe and took out my computer, put it in a box with the rest of my personal items and left them exposed outside my room, I don't know with what intentions. In effect, a personal item disappeared and no one is responsible! When I reported this unusual situation to the person in charge called Claudia, trying to find support, she ignored my complaint, and began to speak loudly, typical of someone who does not know how to express themselves with education and respect, because it is clear that she is poorly educated and inexperienced, and works under the endorsement and orders of an owner without coherent criteria. The person who cleans is the one who disposes of the guests' personal items as she sees fit (she's the one who took my belongings and piled them in a box), and on top of that, she cleans poorly and throws things out of the room as if they were her own. One day when I didn't come to sleep, they slept in my bed, how disgusting!! It's a place that I don't recommend under any circumstances!!! Very bad service, never seen anywhere in the world!! They should close it down!
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