Hotels near Horsbere Brook Nature Reserve, Gloucester

All the staff were polite, helpful and always had a smile. We had a wheelchair accessible room, which had plenty of space, and the wet room had plenty of handles. There was no air conditioning, which was not a problem during our stay, but might be an issue in the Summer. Only problem was the restaurant. The breakfast choice was not bad, but the hot buffet was not always hot, and there seemed to be a wait for replenishment of items. The menu did not have a huge ammount of choice, and when we met up with friends, who have allergies various items were unavailable. To be fair, the chef was very good and produced an alternative that was not on the menu.

Very convenient location a short drive from the M5 and it has plenty of free parking. Easy check-in with a friendly receptionist. There is a lift, handy as our room was on the top floor (3). The room was a Standard Double but was very spacious and there was adequate storage for our 2-person 3-night stay. No air-con but the windows could be opened a few inches and heating was easily controlled. All was clean, tidy and in perfect condition. Our bed was very comfortable with plenty of pillows and a warm duvet. It was quiet at night with little road noise. The room curtains were very efficient, best set your alarm to avoid sleeping in. Also was desk space with an office-type chair and a long sofa that presumably can be the third bed, a TV, hair dryer and tea/coffee making facilities. The free WiFi was fast and reliable. The bathroom was also spotless and had that clever door arrangement that enables the whole bathroom or just the WC to be made private. The spacious shower was excellent with a shower gel dispenser. The attraction with HI-Ex hotels is the included breakfast, so there are no costly shocks you often get with budget hotels. Unusually, but very welcome, it opened at 6:30 a.m. The food offer buffet was more than adequate, hot sausage, bacon, beans, scrambled egg, plus a choice of cereal, croissants, toast, and fresh fruit. Tea/coffee of course, plus baps so if in a hurry you could make a bacon bap and dash off. If you can't find anything to like here then you really are hard to please! As all the staff were very friendly and helpful this made it a lovely place to stay and I wouldn't hesitate to come back.

Boutique hotel, the room is clean and tidy, the location is very good, very close to CLC, it is very convenient to go to the town, I will definitely choose to stay next time.

The biggest room we ever stayed in. It's a size of a studio apartment. One queen size bed and one double bunkers bed. The toilet is also huge for a hotel room. There's a flat TV set a sofa set. The room is also equipped with a small kitchen, sinky and a small fridge. Plates, glasses and cutlery are provided inside the cabinet. Check in and check out were smooth and easy. Friendly staff. Location is good. There's a nice Indian restaurant within walking distance, the briyani is to die for. Some of the downsides are: 1/ basement parking space is too tight for a normal size car. Big cars would have difficulty to park or even manoeuvre in basement parking area. We're allowed to park at the open back alley, reserved for the hotel customers. 2/ The queen size bed is squeaky. Perhaps the hotel could consider replacing it with a more solid bed frame. 3/ You have to climb up some stairs to check-in at the register counter. If you have lots of heavy luggage, it's going to be challenging to bring your bags up. Overall, love this hotel. Would stay again anytime.

On 15th September, I had a fabulous one night stay at this very modern hotel. Impressed by the design of the room and hotel and friendly, helpful staff. I was impressed by the Deputy manager Alina, Callum and Ester who put a lot of effort to help me connect my mobile to the wifi. Despite several attempts, my mobile couldnt connect but was still thankful to the staff for persisting and enjoyed my chat with them. Got great advice from Alina on managing staff :) Thanks to the General manager Ashan (apologies if i got your name wrong) as well for allowing us to check in earlier as i wasn' t feeling well. I enjoyed the breakfast and the range of food options on offer. I would recommend this hotel as its also close to shops and amenities. Take care Nards x

Stayed here for one night this weekend. Had such a lovely and memorable stay. My sister advised the hotel that it was my birthday and they really added the personal touch to make me feel special. Special thanks goes to Erin in the spa who was so lovely and welcoming, he is a real asset to your hotel. Our room was lovely overlooking the gardens. Great location to explore Cheltenham as only a short taxi ride away. We had a spa treatment and used the pool area which were all nice. All staff we spoke we were friendly and welcoming. The cookie on arrival is also a nice touch. I would definitely return to this hotel 😊

I booked this hotel I'm particular as it seemed like a secluded option rather then a city hotel and it was the right choice! Grounds and buildings ate beautiful and a grand place to stay. Room had 2 double beds and a small balcony overlooking the golf course and was so, so peaceful. Exactly what we wanted for the weekend. Used the gym, pool and steam room. Sat around the lobby reading a book. Used the restaurant on both nights, food was okay, but service was wonderful, especially from out Server (wasnt wearing a name badge but know he was from Croydon, as were were visiting from London). Breakfast was a winner in both selection and quality and Vlad was there both mornings so welcomed with a smile. If we weren't already Married, I'd want to get Married here! We walked through the Manor House and it's Beautiful, what a setting for a Wedding. We will be returning soon. For sure