Gillette Hotels with Airport pickup service

The check in was very nice, everything was in order. The young lady was professional and efficient. The room had what it needed, but was a little rough around the edges, some wiring was exposed under the tv with some sort of AV system. It didn’t appear to present any danger, it just looked sloppy. Breakfast was okay, to brand standard, I expect. The woman running it was keeping up and was pleasant. Housekeeping was the disappointment, but not for the reason one might think. One of the housekeepers is walking down the hallway with a LOUDSPEAKER on her lapel, playing music. Two other housekeeping staff are with her. Marriott has been in the hotel business some 66 years and somehow they haven’t got it figured out to train their housekeeping staff to make sure they are not walking down guestroom hallways with loudspeakers blaring music? Two coworkers are with her, they don’t say anything. It is pretty unbelievable. They supply beds to sleep in, desks to work on, and the staff does that. It is not a street carnival. Also, there was a storm, nobody shoveled any part of the sidewalk for the morning. The hotel beside them had their sidewalks clean.

Have fun at this Howard Johnson Inn Gillette ideally located off Interstate 90 near Gillette-Campbell County Airport with complimentary shuttle service. Walk to historic downtown explore the exhibits at Campbell County Rockpile Museum tour the coal miles or see concerts or rodeos at CAM-PLEX all just seconds away. The stunning Black Hills of South Dakota are just an hour away. Start your day with complimentary Rise and Dine a free light breakfast item together with your choice of coffee tea and juice and complimentary newspaper before exploring the beautiful area then park in the complimentary large-vehicle parking to make travel simple. Unwind in your comfortable guest room with complimentary wireless Internet access microwave and refrigerator. Suites smoke-free and handicapped-accessible rooms are also available. Pets are welcome at this lodging.

Conveniently located off Interstate 90 this Wingate by Wyndham Gillete near CAM-PLEX is near Devils Tower National Monument the Big Horn Mountains Mount Rushmore and many local shops and restaurants.Ideal for both work and play this smoke-free lodging offers complimentary hot breakfast complimentary internet fitness center outdoor pool hot tub dry cleaning and laundry services meeting and conference rooms and 24-hour business center with complimentary copy and fax services. There is no charge for children under 17 when staying with an adult.Guest room amenities include microwave refrigerator safe desk flat-screen HDTV and newspaper. Suites and handicapped-accessible rooms are also available.

The rooms are average here, the internet doesn't work properly. It's otherwise a pretty average Hampton. The problem is the management. We ended up paying $6.56 more than the reservation stated, and I don't know why. The biggest issue was at check-in. There was no one there to check us in, and it wasn't very late - just before 9pm. We waited for a while, maybe 5 or 10 minutes, and then I called the hotel number. Melissa answered, I just told her that we were there to check in, and she hung up without comment. She did come out to check us in, but she told me that I should have gone behind the desk, and knocked on the door. I questioned why I would do that, or feel like it was acceptable, and she told me that she was just being funny. I didn't find it funny, and said that they could have a bell, or anything, and I didn't understand why she was being rude. She told me that I was being rude, and that she wouldn't give me a room if I continued being rude. I didn't understand how it got there, and just kept quiet until receiving the key. Once I had the key, I told her that she was the only one that was rude, and she told me that she was going to have me removed. Using the threat of not having a place to sleep that night should not be taken lightly, and it was clear this employee would have done it to anyone for almost any reason. I understand that workers in these positions are under stress and treated poorly, but sometimes the customer is still treated poorly for no reason. The most concerning thing, though, is that I contacted Hilton about it, and received unintelligible, clearly outsourced responses, and ended up getting nowhere with it. Hilton was one of the very best hotel chains 10 years ago, but has dropped to one of the worst. On this trip, I had issues with another Hilton property, and they chose to just not respond (they charged a made-up fee that wasn't disclosed). It's time to start looking at Marriott and other chains for quality accommodations.

Check into our Super 8 Gillette near Gillette-Campbell County Airport GCC conveniently located off I-90 at Exit 124. Centrally located between the Black Hills of South Dakota and the Big Horn Mountains of Wyoming our hotel makes it easy for you to quickly access popular northeast Wyoming attractions like Devils Tower. We provide free shuttle service to and from the airport for your convenience.