Hotel Sentral Georgetown @ City Centre

Hotel Sentral Georgetown @ City Centre Reviews

Hotel Sentral Georgetown @ City Centre

No.12, Lorong Kinta, George Town, Penang, 10400, MalaysiaView Hotel Details
Hotel Sentral Georgetown @ City Centre
Hotel Sentral Georgetown @ City CentreHotel Sentral Georgetown @ City CentreHotel Sentral Georgetown @ City Centre
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Hotel Sentral Georgetown @ City Centre Guest Reviews

3.9/5
Good
789 Reviews
Verified reviews
Location4.2
Amenities3.7
Service3.8
Cleanliness3.8
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All reviews(789)
Positive reviews(702)
Reviews with photos/video(247)
Friendly owner(64)
Parking difficult(43)
Great value for money(25)
Perfect for business trips(19)
Located downtown(14)
Easy to get around(12)
Convenient for shopping(11)
Tasty food(9)
Negative reviews(87)
Amirrul nizam sikadir
Superior King Room
Checked in Jan 2025
Business travelers
10 Reviews
5.0/5
Outstanding
Posted on Jan 7, 2025
I enjoy with the stay .. nice hotel .. clean.. my child also enjoy the stay. . I will repeat again ..
Jeff
Superior King Room
Checked in Dec 2024
Couples
1 Reviews
1.0/5
Posted on Dec 29, 2024
Genuinely the worst hotel I have ever been to. The hotel is shabby and dated. The rooms are smelly, damp and in need of a huge refurbishment. Lastly, the horrible excuse for a human on reception is nothing short of a slimy, lying little weasel who I would not trust if he told me the time. Do not hand this man your money or your trust, he is a disgusting liar with the morals of a street rat.
Guest User
Superior King Room
Checked in Dec 2024
Solo travelers
1 Reviews
3.0/5
Posted on Dec 22, 2024
Location and breakfast good. Staff good too. Room smells bad, curtains smell like mold, pillows inside are dirty and smell bad. Window lock was broken and they sent maintenance guy who did lousy job and still broken after he left, when I pointed out aircon so dirty he just reached out to the vents with his hand and remove the obvious dust. Also sink is clogged. Not recommended because there are other hotels with good location, breakfast and cleaner.
weweaja
Deluxe Twin Room
Checked in Nov 2024
Family
10 Reviews
4.7/5
Amazing
Posted on Dec 30, 2024
Near street food. Many times book here always satisfy. Near hospital and public transportation. Pharmachy
Guest User
Superior Twin Room
Checked in Nov 2024
Solo travelers
3 Reviews
4.2/5
Very Good
Posted on Nov 23, 2024
Hotel is a well-located accommodation option in Georgetown, strategically situated near key attractions, including Komtar and 1st Avenue Shopping Mall, making it easy for guests to explore the vibrant local culture and cuisine. Numerous food stalls and restaurants are within walking distance, providing plenty of dining options for guests who wish to experience. Rooms are modern with air conditioned, free stable Wi Fi internet connection and private parking, room cleanliness needing improvement.
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ummi mawaddah
Superior King Room
Checked in Oct 2024
Family
10 Reviews
4.2/5
Very Good
Posted on Nov 3, 2024
This hotel is rigjt at the heart of the city. Just walking distance to go for dinner. The room is quite spacious for the price we paid. The room and environment also clean. Tq
Zaidah Siti
Superior Twin Room
Checked in Oct 2024
Couples
174 Reviews
3.5/5
Posted on Oct 29, 2024
The hotel location at Lorong Minta, George Town Penang. The room is clean and tidy. Air-conditioning is cold. Staff hotel is friendly and helpful. Parking provided by the hotel in front the Hotel but limited .
Asfanadia
Deluxe Twin Room
Checked in Dec 2024
Travel with friends
5 Reviews
4.0/5
Very Good
Posted on Dec 10, 2024
everything is good ,clean,staff is very good…bfast sedapp
Guest User
Superior Twin Room
Checked in Dec 2024
Business travelers
15 Reviews
5.0/5
Outstanding
Posted on Dec 10, 2024
Good service , nice staff
Guest User
Superior Room
Checked in Jul 2024
Business travelers
4 Reviews
3.7/5
Posted on Jul 12, 2024
- The hotel room was clean and well maintained - The room space feel comfortable and spacious - However, there was a sense of insecurity or unease, though the specific reasons for this feeling was unclear.
Response from Property: Greetings from Hotel Sentral Georgetown!Thank you for sharing your detailed review. We’re glad to hear that you found the room clean, well-maintained, and spacious.We’re sorry to hear that you felt a sense of unease during your stay, even though the reasons were unclear. Please know that guest comfort and safety are our top priorities. If there’s anything specific that caused concern, we’d appreciate your feedback so we can address it and improve our services.We hope to welcome you back for an even better experience in the future!Warm regards,Hotel Operation Manager
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Guest User
Superior Twin Room
Checked in Jan 2025
Solo travelers
1 Reviews
2.7/5
Posted on Jan 3, 2025
I celled to the Hotel for Postpone the booking the staff (AZRI) already confirmed that can move the booking, When I check-in HE (AZRI) said can not. I need to book again. it very bed Terrible Service. the second time to stay there. it not return any move
Anonymous User
Superior Room
Checked in Jun 2024
Family
1 Reviews
4.0/5
Very Good
Posted on Jul 4, 2024
I booked a standard superior room, but the staff upgraded to a deluxe room for us is good. Room are just like a standard room not much difference and not a large room. The washroom is very small and narrow, and the window films are broken.
Response from Property: Dear Sir/ Ms,Greetings from Hotel Sentral Georgetown!Thank you for sharing your feedback. We’re glad to hear that you appreciated the room upgrade. However, we regret that the size of the room and washroom, as well as the condition of the window, did not meet your expectations. Your comments have been shared with our team, and we will work to improve these areas.We hope to welcome you back for a better experience in the future.Warm regards,Hotel Operation Manager
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itswanzack
Deluxe Room
Checked in Dec 2024
Travel with friends
2 Reviews
2.2/5
Posted on Dec 23, 2024
The air conditioning was too hot, and I requested a room change 20 minutes after checking in due to it not functioning properly, but my request was denied. The room's cleanliness was mediocre. The only thing I can give good review is they provide breakfast with the price you get.
AisyahSiti
Deluxe Twin Room
Checked in Dec 2024
Family
2 Reviews
3.7/5
Posted on Dec 21, 2024
Room clean. Toilet sink cannot open water a lot at once as it can make it clog. Iron located at outside. Easy access to nearby famous attraction by car.
Guest User
Superior Twin Room
Checked in Jan 2025
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Jan 5, 2025
the hotel was vsry nice and clean.. i like to stay and my child also was enjoy the stay ..tq
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