8, Gat Lebuh Gereja, George Town, Penang, 10300, MalaysiaView Hotel Details
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The Prestige Hotel Penang Guest Reviews
4.6/5
Great
368 Reviews
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Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(368)
Positive reviews(355)
Reviews with photos/video(146)
Great swimming pool(41)
Well designed(36)
Close to scenic area(22)
Well decorated(17)
Tasty food(16)
Has an infinity pool(13)
Nice sea view(10)
Tasty coffee(5)
Negative reviews(13)
Yeongys
Deluxe King Room
Checked in Oct 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on Dec 5, 2024
We had just celebrated our 39th Anniversary Wedding at your hotel. The room we are staying in is very comfortable and spacious. We really enjoyed our stay very much. The buffet breakfast at Glasshouse is good and enjoyable. It is very relaxing. Swimming pool is beautiful and we can enjoy the nice sea view from the pool. Located at Tourist Area and a lot of attractions.
Response from Property: Dear Yeongys, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Jor Yin Tan
Deluxe King Room
Checked in Sep 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
I had pleasure stay at Prestige Hotel, it was an unforgettable experience. The local staff were incredibly attentive, made me feel welcome with their warm hospitality and excellent service.
The hotel itself is beautifully designed, blending modern elegance with a touch of heritage charm. I highly recommend this hotel to anyone visiting Penang!
Response from Property: Dear Jor Yin Tan, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Cameo19
Deluxe King Room
Checked in Jul 2024
Solo travelers
61 Reviews
4.7/5
Amazing
Posted on Aug 11, 2024
A stylish and classy hotel, strategically located near Little India, art area, food museum, all are a few minutes away. The jetty is about a 15 minute walk. However as a solo female traveller, all the adjacent streets are dark and quiet so didn’t feel comfortable walking around after 21:00. Room was cosy and nicely designed, bed was comfortable, and the free mini bar and sweets left in the jar daily was a lovely touch. Breakfast was ok, but the in-room food service was excellent and meals were fantastic. The room also has a water filter, saves buying bottled water. All staff were pleasant and helpful. The views from the rooftop pool are great, albeit the pool is on the smaller size. Enjoyed my three nights and would recommend the hotel.
6/13
Response from Property: Dear Cameo19, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Guest User
Loft Suite
Checked in Jul 2024
Couples
2 Reviews
4.5/5
Great
Posted on Aug 30, 2024
Quite a pleasant surprise! With its location, we were able to do our own tour to many places of interest by walking. Even George Town is pretty old, but Prestige hotel had been completely modernised internally giving one a fairy tale feel.
We had a loft suite and everything was complimentary, from welcome bottle of wine, fruit plate to mini bar and executive lounge service.
Our room was cleaned twice a day and there were always clean towels to use. We particularly like the filter system within our room for drinking water.
Swimming pool was a bit small but the horizon view was fantastic. Gym was small with a few equipment only.
6/8
Response from Property: Dear Guest, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
DXLX1111
Deluxe King Room
Checked in Jun 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Jul 26, 2024
Everything is prestigious!
Excellent staff and facilities. Everything is first class.
All things have been thought-of and designed elegantly for the pleasure of their visitors. Location is quiet yet convenient to local attractions and eateries within walking distance.
I especially like the very neat design of the hotel toiletries (see picture) Brilliantly done.
Response from Property: Dear DXLX1111, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Chun How
Deluxe Twin Room
Checked in Nov 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Dec 27, 2024
Best hotel I’ve ever stayed in Penang and dare I say in Malaysia (ok except Crockfords). But at this price, the value and quality and service is just unbeatable.
Just simply amazed by warmth of staff, the room service is excellent and house keeping impeccable.
Will definitely stay here again.
Response from Property: Dear Chun How, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Anonymous User
Deluxe King Room
Checked in May 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Jun 26, 2024
Excellent services from the hotel staffs. The room was clean and spacious. Will definitely stay in this hotel again if we visit Penang again in the future.
Response from Property: Dear Guest, thank you for choosing to stay with us and for sharing your stay experience. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Guest User
Deluxe Triple Room
Checked in Sep 2024
Family
14 Reviews
2.2/5
Posted on Dec 14, 2024
The front desk got very cold face and no greeting nor initiative to offer help. Same as the pool staff. Disappointed.
Response from Property: Dear Guest, thank you for choosing to stay with us. We sincerely apologize for the inconvenience you experienced during your recent stay with us. Your feedback is essential to us as it helps us identify areas for improvement and ensure a better experience for our guests. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Guest User
Deluxe King Room
Checked in Jul 2024
Couples
1 Reviews
4.2/5
Very Good
Posted on Sep 6, 2024
Good location.
Response from Property: Dear Guest, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Jonathan
Deluxe King Room
Checked in Feb 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Mar 25, 2024
Very clean, spacious and beautifully designed hotel. Enjoyed my stay a lot and will definitely be recommending the Prestige to my friends should they ever stay in Penang
Response from Property: Dear Jonathan, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Andrien
Deluxe Triple Room
Checked in Feb 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Mar 25, 2024
Service was amazing, check in was smooth and staff offered to carry our baggages and showed us our rooms with explanations of where each items were at. Hotel was very clean and beautiful. Location is great, a 5min walk from the port (ferry from Butterworth) and it is near the bus stop (CAT free bus). Overall the stay was exceptional and would definitely stay there again if I go back to Penang! :)
Response from Property: Dear Andrien, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Guest User
Deluxe Triple Room
Checked in Feb 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Mar 12, 2024
The staff are very thoughtful. They gave us very good service from the moment we reached.
The room is very comfortable and very clean. It’s so cozy and we can have a nice cup of tea or coffee in the room at our round table. Very thoughtful.
My family and I love our stay very much.
Response from Property: Dear Guest, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Dennis Laptev
Deluxe King Room
Checked in Jan 2024
Couples
10 Reviews
5.0/5
Outstanding
Posted on Feb 17, 2024
Our honeymoon at this fantastic 5-star hotel was an absolute dream! The location is unbeatable, within walking distance of all the must-see spots. The complimentary mini-bar and coffee service added a thoughtful touch to our stay. The staff went above and beyond, making us feel truly special with their warmth and professionalism – perfect for solo or couple travelers. Just a small thing, breakfast could use a bit more variety. Nevertheless, highly recommend for an unforgettable experience! 👍😊
6/13
Response from Property: Dear Dennis Laptev, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Qiu
Deluxe Twin Room
Checked in Jan 2024
Family
5 Reviews
4.2/5
Very Good
Posted on Feb 10, 2024
Rooms are quite nice. Service was fine. The breakfast was a big miss though. Not great options on the buffet and the ordered . The space and location are 5 star but the staff have room for growth. The hotel is a great walking distance to food and nightlife.
Response from Property: Dear Qiu, thank you so much for choosing to stay with us. It's heart-warming to hear that you had a wonderful stay with us and thank you so much for sharing your stay experience. Hope to see you again! Stay prestigious, Melvin Ooi General Manager
Minn25
Deluxe Twin Room
Checked in Jul 2024
Travel with friends
15 Reviews
5.0/5
Outstanding
Posted on Sep 9, 2024
Nice hotel with good services. Hope they would improve in room facilities like providing more freebies as we paid quite much for a hotel in Penang
Response from Property: Dear Guest, thank you for choosing to stay with us. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager