Holiday Inn Gaziantep - Sehitkamil Reviews

As IHG employees, we booked 2 rooms to that hotel, because the price, the benefits and the location of course. For my luck, my friend knows the language. Otherwise there no possibility to communicate. When we arrived around 23:00, wanted to check in, and the man at reception said no English.. Came another one, also no English. My friend asked them about the employees benefits, they had no idea, and said us to ask next day morning the supervisor..try asked him, again no English, and also had no idea and said us to ask the next one. The next one was the same from check in.. My friend called reception to inform that both rooms the safe box not working, no one came.. The day after we asked the cleaners and they fixed them. The same about toilet paper..after 8 hours and after 3 calls the brought us. Also they didn’t helped is when during midnight we needed a pharmacy. They said us to google to find one. Feel so bad when to a 4star hotel you can’t communicate. From the other side a special thanks to the room cleaners.. very polite, very professional all the days.. At room you can find everything you need. Very comfortable and clean. Bathroom also big and all the amenities. The menü cards in rooms was just in Turkish.no English. My friend ordered for us some times room service, food was nice and too much.