Hotels near Village Candles

Hotels near Village Candles, Gatlinburg

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Best Hotels near Village Candles

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Brookside Resort by FairBridge Hotels near Village Candles
Brookside Resort by FairBridge Hotels near Village CandlesBrookside Resort by FairBridge Hotels near Village Candles
3.08km from Village Candles
In the heart of Gatlinburg, Brookside Lodge is within a 5-minute drive of Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. This family-friendly hotel is 1 mi (1.6 km) from SkyPark and 1.1 mi (1.7 km) from Gatlinburg Space Needle. Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can get around on the shuttle (surcharge), which operates within 0.1 mi. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM. Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Gatlinburg? This hotel has facilities measuring 4004 square feet (372 square meters), including a conference center. Free self parking is available onsite. Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

2024.08.16
Okay there’s a bit to talk about here. Mostly good! Cons: If you are a bit of a clean nut - this place isn’t for you. The one *major* thing that bothered me was the bedding. There wasn’t a mattress cover between the sheet and the mattress and I just kept thinking about everyone who laid there before me. The carpet was in need of a steam because if you walked barefoot it made your feet turn black. I wore my flip flops the whole time. The room smelled a bit like smoke and we ended up going to get an air freshener. We did also have turn down service but they only did our bathroom and didn’t make our bed. Very funny lol but we weren’t too upset. I think the place just needs to be renovated/a deep clean and it would be perfect. I was in room 266. Also, the breakfast isn’t eggs and bacon etc. It’s biscuits and gravy which in my opinion was not the tastiest and simple things like cereal and bagels. It’s great in a pinch. Pros: That river balcony is everything. It’s such a soothing sound and you see bears almost every day. We saw 3 bears during our stay. I would come back just for that! There are two pools which are often never used. There is one that seems to be for adults which I had to myself one afternoon. The walk to town is about a mile one way - which after hiking the smokies all day is the last thing you want to do but it’s nice to be out of the crowds. Amazing breakfast and bbq spot across the street. The staff were so nice and helpful. Overall - happy with the experience but I am someone who is picky about sanitation and that’s why I docked the star. You get what you pay for. If you don’t mind an older spot that needs some love, this is a perfect place.
44 review
3.9/5
Price from
US$54
per nignt
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Gatlinburg River Inn Hotels near Village Candles
Gatlinburg River Inn Hotels near Village CandlesGatlinburg River Inn Hotels near Village Candles
3.66km from Village Candles
Located in Gatlinburg, Gatlinburg River Inn is on a river, within a 5-minute drive of Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. This hotel is 1.1 mi (1.7 km) from SkyPark and 1.1 mi (1.8 km) from Gatlinburg Space Needle. Don't miss out on recreational opportunities including a spa tub and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 58 air-conditioned rooms featuring microwaves and LCD televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

AAnonymous User 2023.09.04
The river is gurgling, north of the town, and it takes 25-30 minutes to walk to the center.
101 review
3.9/5
Price from
US$56
per nignt
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Quality Inn & Suites Hotels near Village Candles
Quality Inn & Suites Hotels near Village CandlesQuality Inn & Suites Hotels near Village Candles
3.71km from Village Candles
Located in Gatlinburg, Quality Inn & Suites is in a national park, a 4-minute walk from Hillbilly Golf and 7 minutes by foot from Ripley's Davy Crockett Mini Golf. This hotel is 0.4 mi (0.7 km) from Herbert Holt Park and 0.7 mi (1.1 km) from Ripley's Aquarium of the Smokies. Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine. A complimentary continental breakfast is included. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite. Make yourself at home in one of the 86 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

GGuest User 2022.09.25
I picked this hotel based on reviews rating and pictures. I wasn't disappointed. My husband was a little apprehensive when we pulled in, a fresh coat of paint on the balcony rails would do a world of good for curbside appreance. Check in was good the front desk man on check in was not the most friendly person. Room was great, clean comfy bed fireplace and loved the balcony. Plenty of space in here the entry door could use a little TLC. Breakfast was really good 👍. Monday morning at check out this guy was great sorry I didn't get his name. Asked if we saw an bear told him we did and he showed us video of bear on the property. So if the maids don't clean your room for a bit this is a real thing. One picture showed the bear in the maid cart it was crazy. Wonderful stay would stay again, actually I already told my husband let's go back.
93 review
3.6/5
Price from
US$57
per nignt
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Gatlinburg
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Gatlinburg Inn Hotels near Village Candles
Gatlinburg Inn Hotels near Village CandlesGatlinburg Inn Hotels near Village Candles
4.51km from Village Candles
With a stay at The Historic Gatlinburg Inn in Gatlinburg (Downtown Gatlinburg), you'll be steps from SkyPark and Gatlinburg Space Needle. This hotel is 0.4 mi (0.6 km) from Ripley's Aquarium of the Smokies and 0.5 mi (0.8 km) from Great Smoky Mountains National Park. Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance. A complimentary buffet breakfast is served daily from 7 AM to 10 AM. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

DDfloyo 2024.06.13
Keep in mind this is truly a historic hotel. We were caught off guard when we first entered our room but quickly realized it had everything we needed. This truly turned out to be one of our favorite spots ever. If you are looking for a modern hotel with fancy amenities this is not the place for you. If you are looking for a clean hotel with wonderful staff and a slower pace this is your place. We were always greeted with a smile from the desk to the cleaning staff. Breakfast was delicious, and they served fresh tomato slices with it just like my grandma. The hotel is right in the middle of the main activities so you can come and go easily. The rocking chairs around the porch were a perfect spot to rest. I cannot say enough about how much we enjoyed our stay here. Can’t wait to go back!
Excellent
41 review
4.3/5
Price from
US$157
per nignt
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The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Hotels near Village Candles
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Hotels near Village CandlesThe Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Hotels near Village Candles
4.54km from Village Candles
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first-class service in Gatlinburg, TN. Our full-service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport – GKT - or 60 minutes to Knoxville McGhee-Tyson Airport – TYS - with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 55-inch HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities such as our Heated indoor pool and whirlpool, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers will appreciate complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms, executive boardroom, and outdoor event space that offers amazing views! Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar,...

GGuest User 2022.10.16
I really wanted to love this place. The location is perfect to quickly get to the attractions in Gatlinburg without fighting traffic and the views are incredible. The food from vista grille is surprisingly delicious for hotel food and the welcome cookie was so good. The front desk staff and restaurant staff are the best. So polite and friendly each and every time. But this place is busy. It is a convention center and there was an event every day during our stay. There is not ample parking to accommodate a packed hotel during peak season and daily events. Allowing guests to park in the fire lane seems like a major safety issue. The rooms are a decent size however, the beds are not great unless you like sleeping on a worn out extra firm mattress. The rooms also need a deep cleaning. I understand that there is a quick turnover between guests but these rooms haven’t had a good cleaning in years. There was hair left behind from a previous guest in the bathroom and years of dust behind the couch. For almost $300/night, I expected more.
Excellent
96 review
4.3/5
Price from
US$149
per nignt
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Courtyard Gatlinburg Downtown Hotels near Village Candles
Courtyard Gatlinburg Downtown Hotels near Village CandlesCourtyard Gatlinburg Downtown Hotels near Village Candles
4.63km from Village Candles
Centrally located across from Gatlinburg Convention Center and minutes to Great Smoky Mountains National Park. Within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Just a short drive to Rocky Top Sports World, Dollywood and Dolly's Stampede. Ride the tram to Ober Gatlinburg or enjoy the day hiking one of the many beautiful trails in the park. Located on the Gatlinburg Trolley Route and minutes from the Arts and Crafts Community, your next trip will be filled with lasting memories! Whether visiting for a convention, on business or for pleasure, our spacious guestrooms featuring free Wi-Fi, spacious work desks, luxury bedding and mini-refrigerators will be exactly what you are looking for! While enjoying your stay, check out The Bistro and satisfy your cravings with breakfast and dinner options located in our state-of-the-art lobby where you will find many other hotel amenities.

SSunshine52901229602 2024.03.14
Remodel was in progress during our March 2024 stay. I don’t know if that was relevant to the blaring smoke alarm at 8am on a Monday morning but that was a very rude awakening and rough start to our trip. Pros: Nice friendly staff. Room and bathroom were very clean. Location and parking were perfect. It was worth the negatives to be this close to downtown (quick walk). Pancake restaurant next door was a plus. The pool and hot tub looked nice although we didn’t use them. Cons: Did Courtyard invent a new bed size? That felt like the smallest King bed ever. Another review mentioned this too. Very odd bed situation. Pillows were awful. 4 of 6 window panes were permanently fogged so the view that should have been amazing was 2/3 diminished. The Bistro, although staffed with helpful and friendly employees was depressing and empty. The cold food in the Bistro frig looked old and sad (yogurt parfait had separated and pooled substantial liquid in the bottom for example.). The seats were all cracked and badly worn. I was extremely hesitant to order food but the coffee ($3.50 for plain coffee) was tasty enough as it was the only option other than making your own with tap water in the room via the provided single-serve pot. Fairfield’s lobby coffee station was sorely missed during this Courtyard stay! The things that can and hopefully will be addressed during Courtyard’s remodel will allow for us to give this hotel another chance one day perhaps.
Excellent
36 review
4.4/5
Price from
US$170
per nignt
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The Wander Hotel, a Ramada by Wyndham Hotels near Village Candles
The Wander Hotel, a Ramada by Wyndham Hotels near Village CandlesThe Wander Hotel, a Ramada by Wyndham Hotels near Village Candles
4.74km from Village Candles
Wherever life takes you our Ramada locations provide attentive service and a welcoming atmosphere that you can count on during every stay. We encourage passionate explorers to sample the best that our wide world has to offer. Let us be your tour guide to the regions best attractions your refreshing retreat from the ordinary or the breathtaking getaway that you deserve.

MMonica Yulieth Salazar 2023.09.16
It is a very well located place, everyone there is very friendly and the best thing is an excellent price
103 review
3.5/5
Price from
US$64
per nignt
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Glenstone Lodge Hotels near Village Candles
Glenstone Lodge Hotels near Village CandlesGlenstone Lodge Hotels near Village Candles
4.77km from Village Candles
A stay at Glenstone Lodge places you in the heart of Gatlinburg, within a 10-minute walk of Gatlinburg Space Needle and SkyPark. This hotel is 0.3 mi (0.5 km) from Gatlinburg Convention Center and 0.8 mi (1.3 km) from Great Smoky Mountains National Park. Take advantage of recreation opportunities including an outdoor pool and an indoor pool. This hotel also features complimentary wireless internet access, wedding services, and a picnic area. Enjoy a satisfying meal at Mountain Trail Cafe/Grill serving guests of Glenstone Lodge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 216 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

2024.10.04
This is a very old hotel so don't expect luxury. The Rooms were large with great large glass windows and doors that open to a balcony to sit outside. The rooms were clean and the A/C was ICE COLD the way I like it. The hot water for the shower was was great and hot. Our room was 210 and the best in my opinion we had lots of trees off our balcony so the birds ate bread right in front of us. The pool was a very fun pool that was two levels opened until 11PM. The putt putt was free. The Breakfast buffet was $8.95 and was abundant in choice and delicious, The location was great and convenient to walk everywhere. Grocery Store was across the way. I booked this 4 hours before I showed up and got the room for $51.00 Taxes are high state and resort taxes so beware. Oh and one last thing Parking was FREE great deal in itself because parking in this town is expensive. This hotel is located two buildings down from the Gatlinburg Covention Center.
Very Good
42 review
4.1/5
Price from
US$103
per nignt
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Hampton Inn Gatlinburg Historic Nature Trail Hotels near Village Candles
Hampton Inn Gatlinburg Historic Nature Trail Hotels near Village CandlesHampton Inn Gatlinburg Historic Nature Trail Hotels near Village Candles
4.82km from Village Candles
Welcome to our inviting Hampton Inn Historic Nature Trail. A new Gatlinburg, TN hotel located within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, and area restaurants and attractions. Our modern hotel is designed to create a rustic atmosphere in the serenity of the Great Smoky Mountains National Park. Our staff works to ensure that your stay is relaxing, and the time with your family is well spent. Enjoy out free hot breakfast buffet daily, or an On the Run Breakfast Bag (available M-F). One of our friendly associates is always on hand to provide restaurant and attraction recommendations. If you need a quick snack stop by our Suite Shop located adjacent to the front desk. Property features include modern 1-king or 2-queen bed guest rooms that include microwaves and mini-refrigerators, a state-of-the-art fitness center, an indoor pool and a year-round outdoor hot-tub, patio/firepit area overlooking the creek. Upgraded room types and balcony suites are also available. The Hampton Inn Historic Nature Trail hotel is a 100% family-friendly hotel. Please note that we are 100% non-smoking and service animals are welcomed.

MMohammad 2023.08.22
Excellent
Very Good
43 review
4.1/5
Price from
US$145
per nignt
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Margaritaville Island Inn Hotels near Village Candles
Margaritaville Island Inn Hotels near Village CandlesMargaritaville Island Inn Hotels near Village Candles
12.44km from Village Candles
With a stay at Margaritaville Island Inn in Pigeon Forge (Downtown Pigeon Forge), you'll be a 4-minute walk from Island at Pigeon Forge and 12 minutes by foot from LeConte Center at Pigeon Forge. This hotel is 0.7 mi (1.2 km) from Christmas Place and 1.5 mi (2.3 km) from Titanic Museum. Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and a vending machine. Grab a bite from the snack bar/deli serving guests of Margaritaville Island Inn. A complimentary full breakfast is included. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 104 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

GGuest User 2023.06.19
We love staying at this hotel ! It has the friendliest staff and so clean and well kept .they have an indoor ,hot tub and pool and outside pool with fireplace..It's so close to stores ,restaurants that you can just walk most places ..We met the friendliest families staying and this trip was amazing..Will stay again every time
Excellent
45 review
4.5/5
Price from
US$149
per nignt
Check Availability
See more hotels near Village Candles

Latest Reviews for Gatlinburg hotels

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Explore honest ratings and real traveler reviews to help you find the perfect stay
4.7/5
Outstanding
GGuest UserSo first off let me say that this hotel is still an ok place to stay. I would however also say that by charging 300+ a night for a room you have certain expectations, and those were not met this trip. From the outside, the hotel was lovely as always. The lobby seemed clean but had a few minor issues, and the furniture seemed like it could use a refresh. So my initial impression was favorable. We got to the room and at first glance, things seemed ok, but when you started looking around that's when the issues started. First, the chair had a fabric piping that was half torn off. The carpet seemed to be really worn in spots and could have used a cleaning. The shower had a patch job that looked like someone with no experience slapped calk around the edge of the shower and the drain; it was seriously an eyesore. Then when my daughter went to take a bath she told us it looked like something black was on the walls. Sure enough, there was something black on the wall. I am no mold expert, but it appeared to be black mold although I have no way of confirming that. Then we went to look at the beds before we got in and one bed had a blood spot on the mattress cover that lined up perfectly with the mattress itself so I know that no one even attempted to clean it; all they did was slap a clean fitted sheet on the bed. The mattresses on the beds are so bad that my wife and I woke up with sore backs every morning; I never used to have a problem with their beds in the past so I can only assume that the mattresses are in need of replacing. Also on the balcony when the HVAC unit is running it sounds like you are sitting next to a jet engine. I have stayed at this hotel at least 5 times in the past and do not remember the HVAC being so loud on the balcony. Also, they claim to be short-staffed on housekeeping so they only offer room cleanings once every 3 days during your stay. That means if you need towels, toilet paper, or the trash taken out you have to call them which is not great for what you are paying for this room; I can see every other day, but seriously every 3 days is ridiculous! The hot tub had tiles missing and water was leaking through the opening of the backer board which I cannot imagine is good for the hot tub. Also on all 4 nights of our stay, it looked like the hot tub got cleaned 1 time. When you are charging 300-500 a night for a ”standard room” depending on the time of year you have expectations that things will be taken care of, and that your room will be clean and well-kept. I used to pay 150-200 a night for this hotel and the hotel was immaculate, so clearly someone is taking the money and not reinvesting in the property. I stay here to escape the bad experiences that I've had at other Gatlinburg hotels, and that used to work until this trip. I really hope they reinvest in this property and gut all the rooms to do a complete makeover because otherwise there is no way this hotel is worth the price they are charging current
Margaritaville Resort Gatlinburg Hotels near Village Candles
Margaritaville Resort Gatlinburg
Gatlinburg
Price per night from: USD 180
4.1/5
Very Good
- This is a dated facility that has had a few updates along the way. There was a gap under our entry door that you could stick a finger through. We had an adjoining room with unknown guests on the other side. The guests were not an issue, but the locks are old and seem very inefficient had their been an issue. If you look at the surfaces in the room such as the dresser, side tables and bathroom, everything appears clean. However, don't look at the dirt on the air/heating unit or baseboards because they have not been cleaned in a very long time. - The breakfast options are somewhat anemic, however the girl that took care of the desk and breakfast area did a really nice job keeping things stocked and cleaned up. (Most appreciated.) - Upon check out - No one got a receipt....we were all told it would be emailed to us. Hence, if there was a discrepancy in our bill we could could not address it at the time. It felt evasive and shady. - If you have a river view, it is very nice. It is restful to listen to the river flow. The chairs are hard and have no cushions, so your sitting time becomes limited. There is a pathway down to the side of the river, so check it out. - The parking is tight, but definitely saves you the $10-$20 that others charge you to park in the Gatlinburg area. This facility is within walking distance of downtown and makes for easier traversing since you don't have to figure out where to park. - Overall, the stay was okay. I feel like they are working on making things better, they just have a long ways to go.
Econo Lodge Inn & Suites on the River Hotels near Village Candles
Econo Lodge Inn & Suites on the River
Gatlinburg
Price per night from: USD 52
4.0/5
Very Good
TTamarasisterThis is an older hotel in need of updates & cleaning Booked a double queen with sofa bed only to find the sofa was not a bed but we made it work Under the cushions was pretzels, crackers, candy & popcorn we used paper towels to clean it out The floors were wood and very dirty in need of a mop and steam clean, the drop ceiling had multiple water stains, the tub was dirty we cleaned it with a bottle of bathroom cleaner and sponge we always travel with. The staff was hard to locate as they were upgrading the office and working from a nearby room. Parking very limited. Although reviews stated breakfast was minimal that was not the case there was none offered. The pool looked clean several guests used it although we didn’t The only plus was location to parkway was within a block Not worth 400$ for a 3 night stay
4.0/5
Very Good
GGuest UserThe hotel is located by the quiet river, just a few minutes walk to the city center, saving the trouble of shopping and driving. As soon as I entered the door, I found that the toilet and sink were not connected to 𣈱, and immediately contacted the front desk, but immediately sent us tools to let us deal with 😓 after insisting on changing rooms or leaving the hotel, I gave another room to live in. If there is no unpleasant experience, this is a good place! Breakfast is also delicious!
SureStay Plus Hotel by Best Western Gatlinburg Hotels near Village Candles
SureStay Plus Hotel by Best Western Gatlinburg
Gatlinburg
Price per night from: USD 64
3.9/5
WWander_GirlNice Hotel, located on right place in Gatlinburg. We stayed for 3 night here when we visited smoky Mountains. It was comfortable stay. All tourist locations are nearby. They have free parking and breakfast was ok.
3.5/5
AAnonymous UserI came to visit the Great Smoky Mountains and found this hotel from Ctrip.com. It is very cost-effective and has a good geographical environment. It is close to the main street of Gatlinburg town and is convenient for travel. The receptionist is an Indian, warm and kind, responsive to all requests, and the breakfast is rich.
Clarion Pointe Downtown Gatlinburg Hotels near Village Candles
Clarion Pointe Downtown Gatlinburg
Gatlinburg
Price per night from: USD 58
3.1/5
GGuest UserThe last time we visited this hotel, the door was left wide opened before we got to the room? Given a key & told to go to this room & the door was opened & bugs were all over the place inside? We did ask for a differ room, but early am, we could hear the staff & the rolling out with th cart/carts right outside our door, but we hadn't had a problem last time we were there, where we were so surprised this time?
Quality Inn Creekside - Downtown Gatlinburg Hotels near Village Candles
Quality Inn Creekside - Downtown Gatlinburg
Gatlinburg
Price per night from: USD 62
3.1/5
Aapack998I checked in to my room on the night of Sunday Sept 8th and after unloading into the hotel, I had went out to town I usually check my hotel room for cleanliness ( bugs, etc ) the night i arrive but I didn't until the next morning n around 8:30 I immediately noticed a syringe upon the top of the closet I immediately went to the front desk and a young man was working, on his phone with ear buds in, he wouldn't acknowledge me so I spoke up a bit and explained the situation to him, to which he told me that housekeeping would clean it. This was  before 9am, I returned at about 12 and noticed this still hasn't been resolved, the syringe was still there. I went to speak with him again and no one was around, I even waited around 45-60 minutes to speak to someone and the only worker around was a housekeeper who didn't speak English. In the mean time I called and spoke to the Seveier county health department because I didn't really know what else to do.  They were helpful but didn't have much in their power to do. I finally spoke to the young man again and he told me around 1 that housekeeping was about to get to it. Then around 4 I had gotten back, the room was clean, spotless, except the needle had still been left there. I went and spoke to the front desk worker now on the clock and she immediately took action and removed this syringe ( that had some type of fluid in it) from the room. She gave me an email to speak with the general manager (who won't be in for days) I received a response from the general manager, but nothing of substance. It's essentially a generic ” Sorry you had this experience” response. Doubt they even read the email all the way through. Apologies for a ”misunderstanding”. There was no misunderstanding. There was a syringe in my hotel room and no one would do anything about it for like 8 hours. So, no I wouldn't recommend this hotel for anyone visiting Gatlinburg. It seems really nice and clean, and truly I don't blame them for a guest leaving a syringe in the room, it's just the lack of customer care and no urgency to fix the problem that's the issue here
Microtel Inn & Suites by Wyndham Gatlinburg Hotels near Village Candles
Microtel Inn & Suites by Wyndham Gatlinburg
Gatlinburg
Price per night from: USD 48

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