TownePlace Suites Garden City

The people working there were very friendly and helpful. The room was noisy from the traffic outside, cheap windows allow sound through. Toilet paper was cheap. Toilet sat low to the ground. Room was small. Breakfast was ok, coffee was good.

Google search showed this hotel as two $ out of four meaning a mid range hotel. No one told me the rate but I was charged $400 for one night. While I am at fault for not asking the rate, let’s get one thing straight, this is garden city KS, not London, not New York. This is in absolute no way a $400 a night hotel, and for them to charge that rate when they are in fact a mid range hotel is fraudulent.

Awful hotel. Room was filthy and smelled of sewage. Parking lot reeked of manure. We had reserved a king size room but were "upgraded" to 2 queens, which they did without asking or even telling us that we were getting worse bed. And it kept getting worse. Furniture was extremely dated and worn. And dirty. Which was theme, as there were dirt and stains throughout room. It's as if they knew hotel was terrible because they never even sent follow-up survey.

Room and overall hotel decor very tired. Work out room is a joke- especially for a hotel of this size. Sylvia may be the rudest front desk person I have every met in all my stays. Will try to stay at the Hilton or IHG for future stays. Very disappointing.

The hotel is the cleanest that we have stayed in the US. The cleaning ladies are very accommodating and warm everytime we greet them. We only got the name of Lorie who is very kind but we appreciate the whole team. We appreciate Sylvia for being kind and cheerful everytime we greet her and ask questions. The boys during the weekend are also good except for the big one. It is just disappointing that after a long stay we have not had a good rapport and communication with the manager, supervisor, and lady who prepares the breakfast. This is in comparison to other Marriottt hotels we stayed. But overall what is important is the hotel is clean and comfortable to stay. Kudos to the cleaning team, Lorie and Sylvia.