Anonymous User
July 15, 2023
This comment is absolutely true, and communication with the store did not solve it at all. The young people are really irresponsible in everything they drive. When choosing the room, we specifically consulted the staff and recommended that we choose the deluxe sea view king bed room. The data shows that it is 55 square meters, and The projection, when I actually checked in, I found that the pictures and text were completely inconsistent. The false advertisement was that it was a very small and dirty room above a small attic. When I entered the room, the coffee table and clothes hangers were full of dust, the wash basin was full of dirt, and the air conditioner was facing the bed in the room. I blew it on my head, the sound was very loud, and the basic items in the room were not placed. There was no toilet paper, no air-conditioning remote control, no slippers. The bed was very hard and it was impossible to stay in. I originally thought that the airport was close and said I could pick him up for free, but I got a call. I waited on the phone for nearly 40 minutes and still didn't arrive. I was told that I was going the wrong way just to pick up the next customer. I was really upset.
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