Booked an all inclusive stay Bungalow with swimming pool figuring was one of the best room according to Bonvoy customer service agent . The meeting at the airport and transfer to the hotel were fine . Greeting at the hotel by staff in open air 90 degree weather with no fans made it unpleasant when hotel already made sure you prepaid for your stay ( will get back the booking later ) . Come to find out that room was not ready at arrival time , expected from the hotel when sending flight information ahead of time that room will be ready at arrival time after spending 24 hours on the road to get to the @Sheraton Resort in the Maldives Staff ; Hotel staff very accommodating , but they do what told by management, house keeping , mediocre cleaning ever saw at a hotel , dust on frames see photos . Staff cut corners in preparing the room . Bungalow room with swimming Pool : Don’t be fooled by pictures on the websites! bed nice and clean . rest of furniture outdated and not cleaned properly. The WC very small to point makes you feel claustrophobic 3’.4” x 3’.6” (tall person knees will hit the wall sitting on toilet). See photos . Night stands dirty , outdated, Finish material made it difficult to cleaned and be sanitized . Sofa in the room You don’t expect a brand new one however for the charges you expect the hotel to give you a clean no STAINS sofa.see photos. Wonder if management walk and inspect the rooms on the property .
Very Good
42 Reviews