Hotels near Frisco Music Center

Hotels near Frisco Music Center, Frisco

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Best Hotels near Frisco Music Center

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Top Reviewed
Canopy by Hilton Dallas Frisco Station Hotels near Frisco Music Center
Canopy by Hilton Dallas Frisco Station Hotels near Frisco Music CenterCanopy by Hilton Dallas Frisco Station Hotels near Frisco Music Center
3.99km from Frisco Music Center
Daily Mandatory Charge includes - Frisco Tourism Public Improvement District Fee and Texas Recovery Fee. Hello and welcome to Canopy by Hilton Dallas Frisco Station, perfectly located next to The Star and just minutes from endless shopping, dining, sports and entertainment at Stonebriar Centre, Dr Pepper Ballpark, Toyota Stadium and Frisco Square. Grab a complimentary Canopy Bike and start discovering your new favorite places. At Canopy, we've got you covered. Our Just-Right Rooms have a positively local vibe with modern ranch-style decor and the comforts you expect like free WiFi, a 55-inch HDTV and exclusive Canopy bed. Choose a suite for a separate living area, wet bar, balcony, and cozy extras like bathrobes and Canopy socks. Every floor has a filtered spring water station so you can refresh and feel great going forward. Welcome the day in the cafe with a delicious artisanal breakfast made with fresh ingredients and local produce or have a Canopy Break Fast bag delivered to your door. Enjoy fresh, locally inspired menus and complimentary hour-long tasting of local beers and spirits Thursday, Friday, and Saturday. Keep up your workout routine in our fitness center with cardio, strength and stretching equipment. We also offer a transfer lounge, hospitality suite, and bridal suite for special occasions.

BBrittany 2022.05.09
Nice looking and functional hotel. I think this hotel could exceed expectations if a few things were added/changed. 1. The a/c throughout the hotel and in the rooms/bathrooms should be lowered tremendously. Especially in the warmer times of the year. 2. The parking garage should have some attachment to the hotel or at least make self parking free for guests. 3. It would be nice if the hotel had a pool for kids or guests to utilize. Otherwise, it was a nice hotel with a nice bar/lobby
Very Good
104 reviews
4.2/5
Price from
TRY 3,917
per nignt
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Residence Inn Dallas Frisco Hotels near Frisco Music Center
Residence Inn Dallas Frisco Hotels near Frisco Music CenterResidence Inn Dallas Frisco Hotels near Frisco Music Center
4.08km from Frisco Music Center
Get more out of your stay at Residence Inn Dallas Frisco. Our dual-branded Marriott hotel near The Star in Frisco has the amenities you need to maintain your momentum on the road from modern accommodations to on-site parking. Rest well in our contemporary, apartment-style suites with signature plush Marriott bedding, ergonomic workspaces, full kitchens, and free Wi-Fi. Furry companions are welcome, too - our hotel is proud to be pet-friendly. Enjoy dynamic cuisine and handcrafted cocktails onsite at AC Lounge, AC Kitchen, and three nights a week at The Residence Inn Mix™. Stay active at our heated indoor pool and 24-hour fitness center. During your stay, enjoy easy access to top attractions like Toyota Stadium, Stonebriar Centre, The Shops at Legacy, Legacy West, Kidzania, entertainment and restaurants at The Star, and corporate offices for the Dallas Cowboys, Toyota, and Comerica. Whatever brings you to Frisco, TX, enjoy your stay at our hotel.

MMJ 2024.11.13
Hotel was very nice and clean. Did not make it for breakfast so cannot comment on that
Excellent
51 reviews
4.3/5
Price from
TRY 4,432
per nignt
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AC Hotel Dallas Frisco Hotels near Frisco Music Center
AC Hotel Dallas Frisco Hotels near Frisco Music CenterAC Hotel Dallas Frisco Hotels near Frisco Music Center
4.14km from Frisco Music Center
The AC Hotel Dallas Frisco welcomes you with classic design and intuitive service. We're pleased to join the AC Hotel brand in North Texas, sharing space and facilities with Residence Inn Dallas Frisco; every element of our hotel is infused with the European soul and Spanish roots that embody our philosophy. Created for entrepreneurial spirits, our harmonious rooms offer the very best, from complimentary Wi-Fi and 49" Smart TVs with streaming capabilities to mini-fridges and deluxe bedding. Wake up in the morning and join us for coffee at our full service Starbucks then join us for cocktails and tapas at AC Lounge in the evening. Organize an inspiring business meeting or elegant social gathering in one of our event venues, complemented by cutting-edge technology, customized catering and exceptional planning services. Unwind with a swim in the indoor pool or a workout in the fitness center before exploring; our hotel near Comerica Center is within walking distance of The Star in Frisco.

RRafat E 2024.09.06
The hotel is clean very new and fresh looking, and the valet staff is very professional. I will definitely come again. The hotel provided me with lavender incense upon check-in, and the valet staff is very prompt and quick in handling your car. This is perhaps one of the best AC hotels I have stayed at.
Excellent
99 reviews
4.4/5
Price from
TRY 4,038
per nignt
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Frisco
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Hall Park Hotel, Autograph Collection Hotels near Frisco Music Center
Hall Park Hotel, Autograph Collection Hotels near Frisco Music CenterHall Park Hotel, Autograph Collection Hotels near Frisco Music Center
4.96km from Frisco Music Center
Welcome to HALL Park Hotel, Autograph Collection, where we connect the curious to the curated. Our unique boutique hotel seamlessly blends upscale accommodations with world-class art and wine in the heart of Frisco, TX. Nestled steps away from The Star District and Kaleidoscope Park, and with easy access to the Dallas/Fort Worth Metroplex, our location offers unparalleled convenience. Indulge in culinary delights at our ground-floor restaurant and wine bar, Palato Italian Kitchen and Lounge. Relax at Parkside Pool and Bar, our rooftop oasis offering hand-crafted cocktails and bites. Catering to discerning individuals seeking inspiration and creativity, HALL Park Hotel welcomes art enthusiasts and seekers of new experiences to gain a deeper connection to artful expression.
Outstanding
7 reviews
4.7/5
Price from
TRY 7,666
per nignt
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Aloft Frisco Hotels near Frisco Music Center
Aloft Frisco Hotels near Frisco Music CenterAloft Frisco Hotels near Frisco Music Center
5.18km from Frisco Music Center
Enjoy the perfect blend of comfort, style and service at Aloft Frisco. Our hotel provides convenient access to a wide variety of attractions including the Ford Center at the Star, the Stonebriar Centre and the Dr Pepper Ballpark. Following an eventful day, retreat to relaxation in our urban-inspired rooms boasting vibrant decor and 9-foot ceilings. You can stay comfortable and entertained with our pillowtop mattresses, complimentary Wi-Fi and 42-inch flat-panel TVs. Whenever you're craving a snack or beverage, stop by Re:fuel, our grab-and-go cafe offering a tasty selection of hot and cold items. You can also visit our WXYZ® bar in the evening and enjoy signature cocktails paired with delectable appetizers. Hosting a professional meeting or social celebration? Our intimate event space can accommodate your needs. During downtime, work up a sweat in our well-equipped fitness center and soak up the sun at our outdoor pool. Take a different approach to travel and join us for a stay in our hotel near Frisco, TX.

2023.01.31
Travelling to the Frisco area for a couple of nights and was looking for a dog friendly hotel. I found quite a few, however, most charged around $75 extra. The Aloft did not charge for a single dog (they do have a small fee for a second dog). In addition, no charge for parking either. The rooms were reasonability priced. The location is great, right across from Central Park and lots of restaurants and shops close by. Probably the biggest negative was lack of storage space in the room There were no drawers in the room and the closet was very narrow. But for the price and the pet policy it was just what we were looking for. Added bonus. After a Rough Riders baseball game we were able to enjoy the fireworks show from our room.
Very Good
103 reviews
4.2/5
Price from
TRY 3,667
per nignt
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Hilton Garden Inn Dallas Frisco Hotels near Frisco Music Center
Hilton Garden Inn Dallas Frisco Hotels near Frisco Music CenterHilton Garden Inn Dallas Frisco Hotels near Frisco Music Center
5.48km from Frisco Music Center
Daily Mandatory Charge includes: Frisco Tourism Public Improvement District Fee and Texas Recovery Fee. Our Hilton Garden Inn Frisco hotel is close to shopping, dining, businesses and sports venues in Frisco, Texas. The hotel is across the street from the Frisco Convention Center and near the Hall Park and Granite Park business developments, Toyota Stadium, The Comerica Center, Riders Field, and The Ford Center at The Star. Other nearby attractions include the National Soccer Hall of Fame, The Shops at Legacy and Legacy West. Feel at home with amenities such as a cooked-to-order breakfast, complimentary shuttle within a five-mile radius from 7am to 11pm, and a 24-hour business center. Pet-friendly and with free WiFi, our hotel in Frisco is an excellent choice for long-term business travelers and families.

GGuest User 2021.01.08
During the stay in Coivd, I went to ayass for testing. The hotel has disinfection certification and all aspects of cleanliness are very good. Take a taxi to the test site for 8 dollars and 9 minutes, from the airport to the airport for about 70 dollars, to the airport for about 40 dollars, the journey takes half an hour to 40 minutes. Parking is free. If breakfast is not included, it is 12.95➕tax. There is a Sam moon center next to an adult who buys a lot and eats a lot. If you like Korean food, Breaker Korean can recommend .
Excellent
99 reviews
4.4/5
Price from
TRY 4,167
per nignt
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Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center Hotels near Frisco Music Center
Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center Hotels near Frisco Music CenterEmbassy Suites by Hilton Dallas Frisco Hotel & Convention Center Hotels near Frisco Music Center
5.8km from Frisco Music Center
Daily Mandatory Charge includes: Texas Recovery Fee and Frisco Tourism PID Fee Our all-suite hotel is located just 25 minutes north of Dallas with easy access from highway 121 and Dallas North Tollway, conveniently located near restaurants, shopping, and sports facilities. Frisco is known as one of the safest and fastest growing cities in America as well as Sports City USA. Area attractions include Comerica Center, The Star - Dallas Cowboys Headquarters, Toyota Stadium - Major League Soccer Complex and Hall of Fame, Riders Field - Minor League Ballpark, Stonebriar Centre Shopping and Restaurants, National Video Game Museum, and Museum of the American Railroad.
Very Good
99 reviews
4.0/5
Price from
TRY 4,904
per nignt
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Hyatt Regency Frisco Dallas Hotels near Frisco Music Center
Hyatt Regency Frisco Dallas Hotels near Frisco Music CenterHyatt Regency Frisco Dallas Hotels near Frisco Music Center
5.89km from Frisco Music Center
The Hyatt Regency Frisco is a 303 room property with 34 suites connected to the Stonebriar Centre Mall. It is located within 25 minutes of both DFW International Airport and Dallas Love Field. The Hyatt has amazing accessibility to local sporting arenas and venues; The Ford Center at the Star, Toyota Field and Dr. Pepper Field home of the RoughRiders.

FFeifeiniki 2024.09.12
The location of the hotel is very good, connected to the mall, if you take a taxi to downtown 24 miles, it takes about 30 minutes to drive, the surrounding is very quiet, suitable for weekend vacations
Outstanding
105 reviews
4.7/5
Price from
TRY 6,299
per nignt
Check Availability
Home2 Suites by Hilton Dallas-Frisco Hotels near Frisco Music Center
Home2 Suites by Hilton Dallas-Frisco Hotels near Frisco Music CenterHome2 Suites by Hilton Dallas-Frisco Hotels near Frisco Music Center
6.2km from Frisco Music Center
Daily Mandatory Charge includes: 2% Frisco Tourism Public Improvement District (FTPID) Fee At a Glance: Just a short drive from the Dallas/Fort Worth International Airport and 20 minutes from downtown Dallas, Home2 Suites by Hilton® Dallas-Frisco, TX, is a home away from home for budget-conscious business and leisure travelers. In addition to being convenient to local dining and shopping, Home2 Suites Dallas-Frisco is also close to great local attractions, including the Riders Field and Hawaiian Falls Waterpark. Baseball fans can also take in a Frisco RoughRiders game—the Double-A affiliate of the Texas Rangers. But it’s not all fun and games: we’re also adjacent to many national and international businesses, including ThyssenKrupp, Oracle and Ericsson. Whether you are here for business or relaxation, Home2 Suites by Hilton Dallas-Frisco is perfectly suited to your needs. Hotel Details: You’re smart. Your space should be too. That’s why we’ve designed every room in our all-suite hotel to be flexible. Our standard studio suite is one large room that contains living, kitchen and sleeping areas. Our one-bedroom suite is a little larger, with a wall that separates the bedroom from the kitchen and living areas. At Home2 Suites by Hilton Dallas-Frisco, you can customize your suite by taking advantage of its moving parts. Create your own space. In addition to your stylish and flexible suite, the following features and benefits at our hotel were designed for your convenience: At a Glance for Hotel Facts: IN OUR SUITES. All suites feature a 50 - 55'' flat-screen HDTV, an iHome® alarm clock with iPad® docking station, a sleeper sofa and a fully equipped kitchen with full-size refrigerator/freezer, microwave, dishwasher and sink. BREAKFAST. Charge up for your day at our Inspired Table™ with a complimentary, continental breakfast that also features our hot and delicious breakfast sandwich, offered 6:00 am - 9:30 am daily. BUSINESS SERVICES. Set up your office with us! Use one of our computers or plug in your own....

GGuest User 2023.01.12
When the worst thing you can describe about a hotel stay is the sounds the elevator makes, you know you’ve found a great place to stay. The location, staff, rooms, service were all wonderful. Rooms were fresh and not time worn. Beds were very comfy. Space and organization were ideal. The employees were super friendly and helpful - quite customer-oriented. Breakfast area was well-tended and items replenished often. Pool area nice and supplied with towels. Wide variety of places to eat nearby and access was easy. I would most definitely recommend!
Outstanding
100 reviews
4.6/5
Price from
TRY 3,917
per nignt
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The Westin Dallas Stonebriar Golf Resort & Spa Hotels near Frisco Music Center
The Westin Dallas Stonebriar Golf Resort & Spa Hotels near Frisco Music CenterThe Westin Dallas Stonebriar Golf Resort & Spa Hotels near Frisco Music Center
6.75km from Frisco Music Center
Emerging from a full property revitalization, our resort in Frisco, TX is an ideal retreat for business and leisure, convenient to top Frisco/Plano/Dallas attractions. Sitting on 400 acres and adjacent to the Fazio Golf Course at Stonebriar Country Club (and home to our own TopGolf Swing Suite), our resort in Frisco, TX offers a rare opportunity to gather, connect, and experience laidback luxury with room to roam. Light-filled indoor and outdoor event venues in Frisco, TX extend over 30,000 sq. ft., including the grand Legacy Ballroom with 16' ceilings, modern chandeliers, impressive A/V, and capacity for 640 guests. We've expanded our WestinWORKOUT Fitness Studio and added a Well & Being Spa, new Activity Lawn with games, Westin Family Kids Club, and an enhanced pool area with private cabanas, a waterslide and Splash Pad, and poolside dining in Frisco, TX. Travel Well at our hotel near Toyota Stadium, designed with your wellbeing in mind and everything you seek, all in one serene and spacious setting.

GGuest User 2024.09.10
The room is clean, the price is reasonable, the facilities are complete, the service is good.
Excellent
100 reviews
4.5/5
Price from
TRY 5,486
per nignt
Check Availability
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Top Pick Hotels near Frisco Music Center

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Check out our most booked hotels near Frisco Music Center from the past 30 days!
No.1
La Quinta Inn & Suites by Wyndham Dallas - Frisco Stadium Hotels near Frisco Music Center
4.0/5
102 Reviews

La Quinta Inn & Suites by Wyndham Dallas - Frisco Stadium

Frisco | 0.75KM from Frisco Music Center
"Good Location"
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No.2
Candlewood Suites Dallas-Frisco NW Toyota Ctr Hotels near Frisco Music Center
4.1/5
98 Reviews

Candlewood Suites Dallas-Frisco NW Toyota Ctr

Frisco | 0.96KM from Frisco Music Center
"Good Location"
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No.3
Courtyard Dallas Frisco Hotels near Frisco Music Center
0.0/5
0 Reviews

Courtyard Dallas Frisco

Frisco | 1.55KM from Frisco Music Center
"Good Location"
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No.4
Comfort Suites Frisco Hotels near Frisco Music Center
4.1/5
92 Reviews

Comfort Suites Frisco

Frisco | 1.4KM from Frisco Music Center
"Good Location"
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No.5
Hampton Inn & Suites by Hilton Dallas/Frisco North-Fieldhouse USA Hotels near Frisco Music Center
4.3/5
102 Reviews

Hampton Inn & Suites by Hilton Dallas/Frisco North-Fieldhouse USA

Frisco | 1.33KM from Frisco Music Center
"Good Location"
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No.6
Holiday Inn Express & Suites Dallas-Frisco NW Toyota Stdm Hotels near Frisco Music Center
4.4/5
104 Reviews

Holiday Inn Express & Suites Dallas-Frisco NW Toyota Stdm

Frisco | 0.9KM from Frisco Music Center
"Good Location"
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No.7
The Rogers House Circa 1902 4 Bedroom Home by RedAwning Hotels near Frisco Music Center
0.0/5
0 Reviews

The Rogers House Circa 1902 4 Bedroom Home by RedAwning

Frisco | 0.27KM from Frisco Music Center
"Good Location"
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Latest Reviews for Frisco hotels

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Explore honest ratings and real traveler reviews to help you find the perfect stay
4.6/5
Outstanding
KkathleenazkoulI am grateful for Gabby who works at the front desk, here for medical reasons. She showed me some rooms at the end of February first part of March when I was in Texas needed a room in near future with a feel at home kitchen area. Gabby with her caring, professionalism, knowledge and smile I knew this was the place for us. We are here for a few weeks in April and May and are truly grateful for Gabby and the entire staff for this home like hotel room it is comfortable, very clean, great location!
Homewood Suites by Hilton Dallas-Frisco Hotels near Frisco Music Center
Homewood Suites by Hilton Dallas-Frisco
Frisco
Price per night from: TRY 4514
4.6/5
Outstanding
GGuest UserWe have stayed at this hotel many times in the past however our recent visit to see our granddaughter graduate was marred by bullying and accusations of theft. The hotel requested we move our room on our second day of our stay. Being my sister is disabled and alone in the room she advised the staff she could not ”move the room” There was no reason given for moving our room however my sister agreed if the staff moved all of our belongings..later that night we found our roomkey was disabled. I called downstairs to Jean Carlos ( clerk ) at desk. He and security appraoched me whilst I waited. He accused us of ”stealing room glasses, pillowcases and hangers” We were still guests in the hotel. He then held us hostage in the room with his foot against the door demanding to search our room and luggage..being the hotel staff moved our personal belongings there was no way we would steal any of the aforementioned..my elderly disabled sister was now crying and took her clothes off the hangers that was moved by the staff and gave him the hangers leaving her clothes on the floor. For 45 minutes he accused us bullied us and threatens us. Finally I used my phone to video this thug then he started flailing his arms around ”don't video me don't video me” that was the only way we got him out of the room. He then charged my account $850.00 for items he claimed we ”stole” The entire trip was ruined and these two older women will never never visit this classless thug hotel again. We contacted Corporate with our concerns and the only offering was ”removing the non removed items from my bill” Another slap in the face from this thug team. Omni we don't want your hangers your pillowcases nor your room glasses! What a vile staff. We did not sleep at all that night knowing the thug has a master key and could potentially enter the room. We feared for our lives and still shake thinking of this aberrant behavior directed at two elderly women ..My advice? Stay at motel hell as this place is even worse!
Omni Frisco-Dallas Hotel at the Star Hotels near Frisco Music Center
Omni Frisco-Dallas Hotel at the Star
Frisco
Price per night from: TRY 8056
4.3/5
Excellent
Where do i start, we booked over 40 rooms with the hotel for my sons wedding over the weekend. when we got to the hotel after the reception around 11:30 that evening, the bar was closed and several of the wedding party were sitting down at the bar tables waiting on some pizza that they ordered and haveing a couple drinks, the front desk lady automatically labeled them as trouble makers and called the manager saying that she is going to need backup as they were going to get out of hand and break bottles! (i heard this first hand as i was trying to check in, i was the father of the groom) and then she proceeded to call the cops saying that they were unrully and out of hand. I talked to the cops and they said that from what they were told, they were ready to have a major confrontiation and 7 cops show up! This is the worst experience i have had staying at a hotel (and i travel for a living)! This experience has ruined what was a gret night celebrating my sons wedding! I would not recomend this hotel if you are traveling with a group!
Hotel Indigo Frisco Hotels near Frisco Music Center
Hotel Indigo Frisco
Frisco
Price per night from: TRY 3571
4.3/5
Excellent
SSHISimple hotel with relatively new decoration. The breakfast was hearty, the vegetable omelette was great, and a variety of fruits. There is a parking lot. Can add an extra bed. There is a super-large mall within one kilometer, which can't be completed in half a day.
Hyatt House Dallas/Frisco Hotels near Frisco Music Center
Hyatt House Dallas/Frisco
Frisco
Price per night from: TRY 4167
4.2/5
Very Good
SSuchengdaxiaOk, the water is free, the snacks have to collect money, all in the hotel lobby. There are no facilities in the room, and you have to bring everything yourself. But it is just a convenient hotel, and there is nothing to expect.
Tru by Hilton Frisco Dallas Hotels near Frisco Music Center
Tru by Hilton Frisco Dallas
Frisco
Price per night from: TRY 3094
4.2/5
Very Good
DDanashHotel was well located to visit our client but a mixed bag in terms of experience. On checking in the receptionist was disinterested and made no reference to Marriott status and the room key wouldn't open the (very basic) executive lounge. I don't know when room make up become optional and clicked on the button when online checking in that I wanted service every day. First day I had to commandeer the housekeeper and the second day I had to call down to get the room serviced. This was inconvenient as I was preparing for a client visit and had no clean towels. There was no issue with Housekeeping banging on my door at 8am on the day I was leaving - when I had in fact arranged a 4pm checkout. We were a group of 7 and spent a considerable sum but these small things really let the place down. As it stands today 7 days later no Marriott points have credited so maybe they don't like Marriot members. Will use the Courtyard at Legacy next time.
Sheraton Stonebriar Hotel Hotels near Frisco Music Center
Sheraton Stonebriar Hotel
Frisco
Price per night from: TRY 4514
3.9/5
889safari589316The maintenance staff are amazing and friendly. The front desk person was rude and had a smart comment. The first room I was given the bathroom smelled like urine. I went back downstairs and asked her for another room. She seemed frustrated but assigned me another room. Didn’t tell me where the room was located until I got ready to get on the elevator. I arrived at the second room. It was small, smelly carpet and the room was right by three chairs in which if someone sat there they could look in the room. I was very uncomfortable with the room. I then went to the front desk again, apologized and asked if she had another room available. She huffed and with a frustrating tone said “what is wrong with this room I told her I wasn’t comfortable with it and wanted just to get some rest. She then asked have you used the room. I asked her for clarification on her question and at that point she nastily stated “I need to know if you’ve used the room so I can have it cleaned. I replied “Yes, I washed my hands. I then stated to her “you don’t have to be nasty. I don’t have a nasty tone with you. She then replied “I will give you this last room but if you don’t like this one I will give you a refund and you can go to another hotel.” The third room was much better than the first two I thanked her and informed her the room was great because I didn’t have to be as discourteous in my behavior as she has been to me. It’s not only what you say but how you say it. If it weren’t for the fact that someone else had funded this I would have asked for a refund at that point and walked out. Never in all of my years of staying in hotels have I experienced such rudeness. I will NOT be returning to this hotel.
Comfort Inn & Suites Frisco - Plano Hotels near Frisco Music Center
Comfort Inn & Suites Frisco - Plano
Frisco
Price per night from: TRY 2647
3.6/5
The staff is amazing, if I needed anything at all they were available to help me out. I had their breakfast and I was very pleased. I did not get to use the pool because I didn’t have a chance but I saw many people that looked like they were enjoying themselves. I talked with a few people on the elevator and all were very friendly. Beds were very comfortable and fluffy pillows. Room was very clean a bathroom. I would recommend staying at this hotel if you are visiting by yourself or family. Lots of places to go see and do very close as well.
Wingate by Wyndham Frisco Hotels near Frisco Music Center
Wingate by Wyndham Frisco
Frisco
Price per night from: TRY 2464
3.2/5
I have never had a poorer experience in the hospitality industry. I have left maybe 3 bad reviews in my life and in general, do not rock the boat, but this stay cannot go unreviewed. I have stayed at Motel 6’s which are 5-star compared to this place. Firstly, it took forever to check-in. Second, when we entered our room the free-standing dresser was leaning to the side. We asked the front desk person if there was anything maintenance or anyone could do about it. He came and checked on it and when he moved it, it broke he did not bat an eye and told us when we asked about the possibility to change rooms, he said first of all, ”NO,” and we should stay here because quote, “We were lucky because there are some people in the building who have no AC.”! We were flabbergasted but we tried to stay positive and just asked if the maintenance crew could come later and just accepted it. He said they would not come until tomorrow as it was their day off, but he did not know if they would make it to us due to the backlog of issues. We were still peeved but we just shrugged it off. Then we noticed one of the beds was broken and sagged in the middle. Again, we just moved on. Then one person in our party wanted coffee in the morning. The coffee maker did not work and spilled hot, coffee ”flavored” water everywhere except the cup. We had to use all but 2 hand towels to mop it up. They almost refused to give us more towels even though we told them what happened. We had 4 women in the room, we needed more towels even if that fiasco did not happen. After asking and pleading, they gave us 2 body and 2 hand towels. We got ready for the day, took some breaths, and looked forward to going out and coming back to perhaps at least a few new towels and our old, drenched towels taken away, which we left in an area of the bathroom accessible to the cleaning staff but not were it would make the whole floor slippery and endanger the cleaning staff. I am not trying to pat ourselves on the back, I am just trying to emphasize that we do not as individuals ever blame desk or floor workers unnecessarily that are trying to do their job especially when they are not being rude. This is clearly a management and owner issue but I will mention some workers were just stone-faced and very annoyed that guests were asking for help and requesting towels. Apparently, we were not the only hotel guests having issues. That being said, we came back from a long day to damp towels still there, a broken dresser, and no sign any staff had been there at all. On top of all these issues the shower drain was broken, the handicap-accessible ramps were very unsafe (lots of cracks and uneven sidewalks as well as not a well-lit parking lot). I mention this because they also were unable to give us a handicap-accessible room and one of our members has a broken leg even though we asked ahead of time. At one point we considered asking for a refund and going to another hotel, but our stay was non -refundable, which w
Holiday Inn Express Frisco Legacy Park Area Hotels near Frisco Music Center
Holiday Inn Express Frisco Legacy Park Area
Frisco
Price per night from: TRY 2767

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