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Franklin Hilton Hotels

Franklin: 35 hotels found

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Hilton Franklin Cool Springs

Hilton Franklin Cool Springs

4.6/599 Reviews
When I arrived, I was greeted by a funny and witty man, Ted who welcomed me and opened the front door. Our room was very nice and the restaurant and bar was more than enough. I enjoyed breakfast in the morning and also had a meal at the bar. The bartender was extremely nice too! We took the shuttle to a near by restaurant and were driven there by Ted. He was so overly pleasant that I felt compelled to leave a review. As a business owner, I celebrate employees who go above and beyond to make you feel special. That is what I felt with Ted. He had our group laughing the whole time. I was on a trip for business with dozens of other people. We had a conversation about the really great customer service at this Hilton. Well done everyone. You have a real good thing going on there!

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