Hotels near Playground in the Zoo, Frankfurt

I am still staying at the hotel and my experience so far has been absolutely horrible. The checkin was so slow and the male receptionist was disinterested for any greetings let alone offering any help with baggage . Sent me through wrong side of the lift and had to take stairs to get to my room it would have been easier if I was advised to take only 3 steps of stairs and the then the lift which opens right outside the room I was allocated. The cleaning standards of the hotel are awful on next level. The room is so dirty , the corners are filthy and the situation under the beds is disgusting. The housekeeper enter your room to verify if you are staying over rather than checking the system at the reception. The cleaners seem bothered when you ask them to refresh your room and they don’t greet you at all. It’s like I always have to remind twice if I need something. Customer service runs in negative not even zero . I made the biggest mistake of choosing this hostel /hotel , I have never experienced this bad hotel in my life. My recommendation, spend a little more and book somewhere where the staff actually wants to work. Well apart from greeted by a lovely lady receptionist on Saturday evening , the day I checked in ,,, nothing is right about my stay.

The room was incredible for the price - the beds were even comfier than my bed at home! It was clean, and the staff cleaned it daily. We barely saw anyone as reception was closed most of the time, but the lady on check in was polite enough. There was sky tv in the room, hair dryer and the shower was lovely, with hair and body wash provided also! We had a bedroom for 3 with 3 proper single beds and room to spare. Really really impressed. The location was about a 10 minute walk from the Christmas market, with a few bars and restaurants a small walking distance. It was quiet around the location also, not much noise from the street.

We were flying back to the UK from Frankfurt over the bank holiday weekend when our flight was cancelled. My other half found and booked this room as we had nowhere to stay. I can honestly say this is the best hotel we have stayed in. The lobby is beautiful and very impressive and the gentleman Viktor who served us could not have been more helpful. The place looks immaculate and very tastefully decorated, it's a very warm and inviting hotel. The room was lovely and the bed was easily the nicest I've ever slept in. The bathroom is also lovely and the shower is both hot and the pressure fantastic. We both ate here and enjoyed the food and drink very much. I told my boyfriend that this was the best hotel we've stayed in and to beat this one will take some doing. I would highly recommend this hotel.

Disappointing for a four star. As we arrived prior to check in time, we asked if we could leave our bags in a luggage room. The nice lady at reception put tags on our bags beside the desk and we went about our business, assuming they would be put into a secure room. We had valuables such as a laptop in the bag. We were disappointed to see our two cases still beside the desk when we came back to check in. There was new staff on reception at this point, we picked up our bags without anyone asking for verification that they were ours - not very secure! On the Saturday night, there was a very loud party going in until after 4am a couple of rooms down meaning we got hardly any sleep. Definitely not soundproofed rooms as advertised!! At 4am I could hear commotion in the hallway so I opened my bedroom door to ask them to be quiet. I was very surprised to see a deliveroo driver dropping off food. I did not think it was acceptable for a deliveroo driver to have access to the bedrooms at that hour of the night. We arrived back to the hotel late on the Friday night and there is no security checks at the reception. The door is open and we freely walked up to the third floor no questions asked. Usually the front doors of hotels are manned during the night to ensure safety of it's guests. The hotel did not feel secure. The mini fridge was poorly stocked and when I rang down for prosecco (which is on the mini bar menu) I was informed they did not have any. This was disappointing given it was NYE. Because of covid rules the hotel bar was closed so we couldn't access any drinks in the hotel. It was a double room but did not have a double bed. Two single beds which moved easily out from the wall when sitting up in the bed. Bathroom was nice but smell coming from drain. Disappointing stay overall.

We were in this hotel for 3 nights and booked through booking. Good quality/price ratio. Small but clean room and very comfortable beds. Breakfast is not included but you can make breakfast with €10 per person: coffee shops, juices, yoghurt, cereals, bread of various types, sauces and cheeses, small brioches, pain du chocolate and pasta pallets with sugar. Parking under hotels for payment (EUR 12 in the whole day instead of 15)

This is a 100% honest review. And i will try to write as much to help other Customers who are looking for Hotels to book. I know how hard it is to read Reviews and all, but i hope this will help. This Hotel has the best service of all! From the Valet Parking, to the Receptionist (who speaks perfect English), to the Room! ROOM: First impression in entering the room, was.. WOW. IT SMELLS CLEAN AND GOOD! It is big enough for 2. They provided us 2 free Water Bottles, they have Shampoos, Body Soap, and Lotion. The Pillows are Comfortable, Bed is really Big (but don’t expect too much) it is just good enough to sleep. If you’re looking for EXTRA comfort for sleeping, this is not the one for you. They have Airconditioning (which is really important), and it works PERFECT! BREAKFAST BUFFET: They have wonderful WAITERS AND WAITRESSES! They will go extra mile for you like when you get your Coffee yourself, they will offer to do it for you. It gives a lot of choices when it comes to Food. Their FOOD is superb! I still can’t get over with the Waffles 😅 it is true that it’s a little bit Pricey, but if you’re a Breakfast Person, i would highly recommend you to get this one! 😊 Overall experience, it was excellent!

The airport comes out and takes the subway to this station on the way, and then takes U7/6 to get here. The subway exit is very convenient. The small bed is old elevator and bathroom. Um... This is very German, but the price of such a fragrant, beautiful people can't imagine!

The air conditioner is not working well, the room card often cannot be swiped to open the door, other things are ok! There is a bus stop at the entrance of the hotel, which can directly reach the city center and the train station, which is very convenient!

This is the second time staying here, as it was a business trip I didn't get to pick the hotel but not a problem as I had been before. As with my previous visit, the staff are friendly and efficient, the rooms are clean and the main bedroom spacious. Facilities include aircon, TV, free wifi, mini bar (chargeable). There is only one elevator but as this is a small hotel it is not an issue. The location of the hotel is good, being close to bars and restaurants and the U bahn and Zeil is only 5 minutes walk away. Breakfast was a selection of meats, cheese, fruits and cereals plus bacon, sausage and scrambled eggs. I am not sure if this is a family run hotel, but it does have that feel to it and if I am lucky to have to come back to Frankfurt I would stay here again.

I had a wonderful time at the Hampton by Hilton hotel in Frankfurt with my wife. We stayed there for three days and enjoyed every moment. The hotel is in a perfect location, close to many attractions and public transport. The price is very reasonable for the quality and comfort of the rooms. The service is excellent and friendly, and the buffet breakfast is delicious and varied. I highly recommend this hotel to anyone visiting Frankfurt.