Lindley Lindenberg

Lindley Lindenberg Reviews

Lindley Lindenberg

Lindleystraße 17, Frankfurt, GermanyView Hotel Details
Lindley Lindenberg
Lindley LindenbergLindley LindenbergLindley Lindenberg
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Lindley Lindenberg Guest Reviews

4.1/5
Very Good
60 Reviews
Verified reviews
Location4.0
Amenities4.2
Service4.0
Cleanliness4.1
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All Reviews(60)
Positive reviews(49)
Reviews with photos/video(5)
Negative reviews(11)
jonah 胡
Lindleys 16
Checked in May 2024
Business travelers
4 Reviews
4.2/5
Very Good
Posted on Jun 11, 2024
Amazing hotel, top floor. It is nice to view all city and the club was nice
Germano
Lindleys 16
Checked in Jul 2022
Business travelers
22 Reviews
3.7/5
Posted on Jul 15, 2022
Stylish and trendy hotel but small rooms and the shower was quite difficult to handle. Nice restaurants on the ground floor. No slippers and mini bar. But generally nice.
Sisalem
Lindleys 22
Checked in Nov 2022
Business travelers
9 Reviews
4.5/5
Great
Posted on Nov 29, 2022
Really nice concept and design! The room is cozy and beautiful
Sina
Lindleys 16
Checked in Nov 2022
Couples
2 Reviews
5.0/5
Outstanding
Posted on Nov 13, 2022
A very nice hotel with great attention to detail! Mega interior and everything is very clean. The location is very good! There are restaurants, bakeries and shops in the immediate vicinity. Highly recommended !
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AngieS
Lindleys 16
Checked in Sep 2022
Friends
13 Reviews
4.5/5
Great
Posted on Sep 5, 2022
Super stylish and clean hotel. Nice atmosphere and you can find a lounge on every floor that is perfect for spending the evening with friends. The staff at reception and at breakfast were very friendly. I would come again.
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Rialto 13
Lindleys 16
Checked in Nov 2022
Couples
1 Reviews
4.7/5
Amazing
Posted on Nov 13, 2022
Great hotel, everything absolutely perfect! We would choose to return without doubts.
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Drea Wutang
Lindleys 16
Checked in Aug 2022
Friends
1 Reviews
5.0/5
Outstanding
Posted on Aug 23, 2022
Top style and cleanliness. Beautiful concept. Great for overnight, work, longer stay
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Guest User
Lindleys 16
Checked in Oct 2022
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Jan 23, 2023
The lady at the front desk is very nice
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Guest User
Checked in Oct 2023
Business travelers
0 Reviews
5.0/5
Outstanding
Posted on Oct 18, 2023
Sustainable architecture, eco-friendly spaces, and accessible staff. Amenities: gym, onsite cafe (vegan), rooftop bar, 24-hour concierge, and within walking distance to tram. Most guests are eccentric and ultra stylish. Chic yet affordable designer property.
Verified traveler
Checked in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 19, 2024
Staff was not around when there were 5 guests including me waiting for check in at 8PM. They only left a sign asking guests to call a local phone number if they require assistance. Why does the hotel expect guests to pay mobile roaming charges to request staff just to get checked in? Luckily one of the guests called and was able to get someone help us after 30 minutes of standing. For the room, chairs and sofa were dirty and had stains over them. Otherwise, room is bigger and better than the Moxy Frankfurt East Hotel right beside it. I believe they are updating the hotel at the moment as construction works started around 9PM and woke me up. If I was going to check out late and rest a bit more I would be very annoyed. Breakfast is definitely not worth paying for. There is only random pastries, some vegetables, cereal and filtered coffee in a pot? No hot plates? Come on...
Tanya
Checked in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 11, 2024
Nice clean room. However towels felt super used and old. No water in the room. No basics like body lotion or even an iron. No telephone either. The restaurant at dinner time was closed for a week private event. Unfortunately no takeaway options at the hotel were available either. Shame as it would’ve been great to have an option to take food upto the room/room service
Guest User
Checked in Mar 2024
Couples
0 Reviews
4.0/5
Very Good
Posted on Mar 4, 2024
Very modern hotel not far from the banks of the Main and the city centre. The rooms are furnished in an alternative style which gives the whole thing its charm. Unfortunately, the bathroom is part of the actual room. Only the toilet is in a private cubicle. Certainly suitable for couples but not for friends and family if you want privacy.
Catharine D
Checked in Feb 2024
Couples
1.0/5
Posted on Feb 5, 2024
I've never left an awful review before - but I think this is the only way to get the attention of the hotel management. We stayed in August, it's a lovely looking place - but when we returned at night our room was flooded with a substantial leak from the air conditioning system. We were told that the management was "aware" of the issue. It was bad. And I'm not high maintenance, but the floor was absolutely soaked. We were told that all the other rooms that didn't leak were already booked. Someone then came to move us to another room - noting that it had the same problem with leaking a/c from the ceiling - but that "at least the floor wasn't wet". Well, the new room soon became that wet! This was about 11:00pm and we were tired and jet lagged, and just wanted to sleep! But the water leaking from the ceiling onto the concrete floor (and then onto the towels we put on the floor) was so loud we couldn't sleep. At all. All night long. At 3:30am I went down to the front desk, and was told that I should contact management to get a refund for the night. We are owed a night's sleep!! The next day, we were comped coffee and a croissant (great, thanks) - but we still need to be refunded for that one awful awful night. This is terrible service! Don't rent out a room that you know is substandard!!! We are not asking for a refund for the first night we stayed - when there was no leak, just for the second night. We received an email saying we can stay an extra night at the hotel for free in the future. No thank you. This is NOT customer service, it is greed. I have emailed back to say that is not acceptable and have heard NOTHING. Also - in the crush to move everything from one room to another on a different floor, I left expensive sunglasses and medication in the first room (we were tired and cranky!). I've asked for them to be returned and said I will pay for their posting - but again have heard nothing. Again - this is not customer service from a place that prides itself on being cool. Awful awful service. DO NOT WASTE YOUR MONEY HERE!!! STAY ANYWHERE ELSE!!!
Response from Property: Dear Catharine, We are sincerely sorry to hear about the terrible experience you had during your stay with us in August. Your feedback is incredibly valuable to us, and we assure you that we take these matters very seriously. First and foremost, we want to apologize for the inconvenience and discomfort you experienced due to the air conditioning leaks in both rooms. This is certainly not the level of service or quality we strive to provide to our guests, and we understand how frustrating it must have been for you, especially after a long day of travel. We assure you that I have personally addressed these issues with our maintenance team to ensure that such incidents do not occur in the future. Every guest deserves a comfortable and enjoyable stay, and we are truly sorry that we fell short of meeting your expectations. As for your misplaced items, please reach out to us directly at reservations@thelindenberg so that we can discuss your concerns further and arrange a more satisfactory resolution. We will then follow up with our housekeeping team to locate your sunglasses and medication. We will do everything possible to return them to you promptly, and we appreciate your understanding and patience in this matter. We would like to extend a heartfelt invitation for you to give us another chance to make things right. Once again, we apologize for the disappointment and inconvenience you experienced, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. Best regards, Lisa & Team LINDLEY
Jan
Checked in Jan 2024
Family
4.0/5
Very Good
Posted on Jan 6, 2024
Unique hotel in Frankfurt. The bar on the 5th floor had an incredible vibe and excellent cocktails. The kitchens on the 4th and 6th floor which can be used by all are well equipped. Love the concept.
Guest User
Checked in Apr 2023
Couples
0 Reviews
5.0/5
Outstanding
Posted on Apr 24, 2023
Warm welcomed by the receptionist.Interior design is phenomenal and unique.With no English channel is a bit weird by TV. Very well decorated rooms, common kitchen is the one what you need with full equipments , Roof terrace is with city view however books “every evening” for someone and you are not allow to drink or having a fresh air. Close to train station (Hauptbahnfoh) , River, European Central Bank , Oberrad Hafenpark etc.