LangHao Hotel (Shunde Lecong Tianyou City Branch)

At first I didn't believe the bad reviews of the hotel until I personally experienced how terrible this hotel was. When I first checked in, the fat man at the front desk had an indifferent attitude and didn't take the initiative to tell me which floor breakfast was on. Isn't this the most basic thing when checking in? I was about to leave the front desk when I remembered that the hotel had breakfast. I had to ask the male front desk several times before he answered in a low voice. He didn't even raise his head, and he didn't even show the most basic respect. Well, because my friends arrived first and checked in first, we found out when we gathered later that it took them a long time to check in. A friend with a child booked a twin room, but the hotel changed them to a double room without asking the guest. When my friend went up and found that he had to change to a twin room instead of the reserved room type, the front desk even said, "Aren't you a couple?" The hotel only allows couples to stay in large beds. . . Is there a rule now that couples cannot stay in twin rooms? What's more, I booked a twin bed and brought a child with me. The staff at this hotel are also amazing. The picture below shows the sanitary condition of the hotel. The shower head is also broken. Judging from the management of this hotel, since the purchase was for a two-day stay and could not be refunded, I was too lazy to argue with the waiter and it would affect my mood. The toilet was clogged on the second night and I couldn't call the front desk to ask someone to fix it. The staff member was also amazing. As soon as I opened the door, he started murmuring. I ignored him and didn't say anything. He didn't even hear what he said. . . I read other comments and the hotel replied in 2021 that it would make rectifications and strengthen training. It’s still the same after 24 years. I advise you not to book this hotel if you don’t want to be offended! ! This kind of management will fail sooner or later

Hygiene: 👌 Environment: 👍 Serve: 👌

The room is clean and hygienic, the front desk lady has good service, the room is large and the hot water is good. There are many food options around downstairs. Good reviews

The overall environment of the room is poor. The refrigerator is leaking. The carpet seems to have not been changed for more than ten years. It is very dirty. The service attitude is good, but the response is not timely. I asked the front desk to send some alcohol wipes, but it took a long time to deliver them. The wallpaper is also moldy. Overall, I am not satisfied.

The room is spacious and clean, and the service is friendly. Although there is no Xiaodu assistance, it is very convenient to have a small robot to deliver food 😄 I forgot to issue an invoice when I left, so I called the front office lady and she quickly took care of it ❤️

The male waiter at the front desk had a bad attitude, was indifferent and rude!

The front desk staff is very enthusiastic and thoughtful, especially the front desk supervisor, who is very patient, answers all questions and is very considerate. The room is clean and tidy, spacious, and comfortable to live in. It is convenient to travel around and there are many recommended restaurants.

The front desk guy was indifferent, slurred, and had a bad attitude. The breakfast looked shabby, and the person in charge of breakfast had a bad attitude, as if he owed money. The cleaning lady had a very good attitude