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Home selection Hotel (Qinghui Garden Store, Shunde, Foshan) Guest Reviews
4.5/5
Good
532 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(532)
Positive reviews(509)
Reviews with photos/video(107)
Classy environment(42)
Friendly front desk staff(27)
Near shopping area(17)
Strange smell in room(14)
Convenient for shopping(12)
Tasty coffee(10)
Well decorated(9)
Easy to call taxis(4)
Negative reviews(23)
Travellingbunny0515
Superior Queen Room
Checked in Jul 2024
Couples
9 Reviews
3.2/5
Posted on Jul 7, 2024
The staff is kind and helpful. The room is alright although the hallways smelled of cigarettes which is unfortunate. The bathroom could have been much cleaner as there’s mold growing in the shower tiles and there’s a distinct smell that even the fan can’t get rid of. The building is next to a highway so make sure you’re not a light sleeper.
Response from Property: 尊敬的賓客:您好!感謝您入住如家精選酒店大良客運總站大潤發店並分享了入住體驗,非常抱歉關於房間氣味問題,讓您體驗不夠完美,對此我們表示深深的歉意,。我們都是以顧客為主,服務至上為準則服務,關於您提的問題,我們一定會深刻反思,努力為賓客提供最好的服務質量。關於您的問題我們已向相關部門反映力求改進,加強通風去味房間佈局安排等工作,如在住期間遇到的任何問題都可致電前台,我們將第一時間為您處理跟進直到滿意,再次感謝您的支持,真誠的歡迎您在不久的將來再次光臨我們酒店,希望能夠為您創造更加完美的入住體驗。祝您生活愉快!闔家幸福
Guest User
Business Double Room
Checked in Nov 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Nov 17, 2024
very good
Response from Property: 非常感謝您的肯定,我們會繼續努力,確保每一位客人享受到優質的服務和舒適的環境。期待您的再次光臨!
Guest User
Business Double Room
Checked in May 2024
Other
10 Reviews
4.7/5
Amazing
Posted on May 5, 2024
Very satisfactory stay experience. The hotel is in a good location, close to Qinghui Garden, Shunfeng Mountain and other attractions. Every staff member will take the initiative to greet. The most important thing is that the hotel environment is really good and comfortable~
Original TextTranslated by Google
Response from Property: Dear friends: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force of the work of all the hotel staff. It is our ultimate goal to make every guest feel at home. It is our honor to serve you. All the hotel staff look forward to your next visit.
Anonymous User
Superior Queen Room
Checked in Oct 2024
Couples
3 Reviews
3.6/5
Posted on Oct 10, 2024
The parking lot is 500 meters away from the hotel, which is very unreasonable. On the day we checked in, we couldn't find a parking lot anywhere. There were late-night food stalls around and it was difficult to park. Or take the initiative to contact the front desk to find out the location of the parking lot...
There is nothing dissatisfied with the hotel room. The bedding does not feel to be made of latex, but after a day of playing, it is generally comfortable.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your valuable feedback. We apologize for the inconvenience caused by the distance to the parking lot. We will consider adding more detailed parking information to guide signs and check-in notices so that guests can easily find it. Regarding the feeling of bedding material, we will use it as a reference to continuously optimize the room facilities. We look forward to having you have a better experience next time you visit. Thank you again for your opinion. We will continue to work hard to improve service quality.
Guest User
Superior Queen Room
Checked in Oct 2024
Couples
11 Reviews
1.2/5
Posted on Oct 7, 2024
Environment: There was an indescribable smell as soon as you entered the lobby. It was very smelly. The staff did not find out the reason. The lobby smelled bad for two days.
Facilities: There are very few parking spaces. If you drive out and come back late, you won’t have to park at all. The underground parking lot is too far away!
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for choosing our hotel and giving us your valuable feedback. We are deeply sorry for your feedback about the odor problem in the lobby. We will immediately identify the cause and take effective measures to improve the air quality and ensure a fresh and pleasant environment. Regarding the shortage of parking spaces and the distance between parking lots, we fully understand your inconvenience and apologize for this. We will review parking arrangements and explore solutions to enhance the guest experience. We hope you can feel our improvements and enjoy better services when you come again.
Guest User
Superior Queen Room
Checked in Apr 2024
Family
7 Reviews
2.5/5
Posted on Apr 7, 2024
To be honest, the location is OK, and the mattress is comfortable and moderately hard. But the bedding is not clean. I don't know if it's mites or something else, but it's itchy when sleeping. The children and adults have a lot of small bites on their bodies, which are very itchy... The room has a strong odor, and the sewer odor is particularly serious. Opening the exhaust fan and windows is useless, especially in the middle of the night and in the morning, the smell is so strong that I was woken up by the fumes in the middle of the night. The children didn't want to go to the toilet because they said it was too smelly.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions. If you have any questions during your stay, you can call the front desk, and the hotel will handle and follow up for you as soon as possible. Thank you again for your support. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Business Double Room
Checked in Mar 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 3, 2024
The room is clean, the facilities are complete, it is convenient to travel, there are many delicious foods downstairs, and the price-performance ratio is high
Original TextTranslated by Google
Response from Property: It is my great honor to receive such warm praise from you. Your satisfaction is our service goal. We will not only provide good service to our guests, but also provide better service to friends like you. We will not let you down, and will continue to work hard. We look forward to your visit again!
Guest User
Superior Queen Room
Checked in Mar 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Mar 18, 2024
The double bed room was very comfortable to sleep in, the environment was good, and the surroundings were very quiet. There was no noise when sleeping at night. There was RT-Mart downstairs, so it was very convenient to go shopping in the supermarket. When ordering takeout, a robot would deliver it to the door. It felt very high-end. Next time I come to Shunde for tourism, I will probably book this hotel again. I am very satisfied with the overall experience and it is worth recommending!
Original TextTranslated by Google
Response from Property: Dear guests: All the joy comes from your satisfaction! Your smile is enough for a short journey. We just wait for the flowers to bloom and embrace you. We miss you across a city and look forward to your visit again! I wish you a happy day~
Guest User
Superior Room (2 beds)
Checked in Feb 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Feb 17, 2024
The room is clean, the bathroom is big and spacious, the water heater has enough water, the mattress is comfortable, and it is very close to the food city, which is very convenient for breakfast and dinner. It is good overall. The only thing is that it is a bit noisy near the road.
Original TextTranslated by Google
Response from Property: Every choice, every experience, Xiaoru takes good care of you. If you can get back all the good things you expect with your heart, Xiaoru is willing to work hard forever to bring you more satisfactory service. Xiaoru looks forward to your visit again.
Guest User
Superior Queen Room
Checked in Feb 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Feb 16, 2024
You must stay at this hotel when you come to Shunde. The experience is so good! At first, I booked a small homestay, but when I checked in, I found it was dirty and messy, so I temporarily refunded it. Then my bestie recommended this Home Inn to me. She had stayed at this hotel when she came to Shunde before. She said that the decoration of this hotel is the same as the Four Seasons. A large bag of snacks was given when you checked in. As expected, it was very clean and new, and the waiter's attitude was also very good! There is also a tea and coffee machine downstairs, you can grind coffee yourself, and the hotel can also help store luggage. You don’t have to worry about having no place to put your suitcase on the last day of going out ~ good reviews! Next time my friends come to Shunde, I will recommend this store first!
Original TextTranslated by Google
Response from Property: Every choice, every experience, Xiaoru takes good care of you. If you can get back all the good things you expect with your heart, Xiaoru is willing to work hard forever to bring you more satisfactory service. Xiaoru looks forward to your visit again.
Guest User
Superior Room (2 beds)
Checked in Feb 2024
Family
9 Reviews
5.0/5
Outstanding
Posted on Feb 11, 2024
Good value for money. The bed is moderately hard and the pillows are very comfortable. The room is large enough
Original TextTranslated by Google
Response from Property: Every choice, every experience, Xiaoru takes good care of you. If you can get back all the good things you expect with your heart, Xiaoru is willing to work hard forever to bring you more satisfactory service. Xiaoru looks forward to your visit again.
Guest User
Business Double Room
Checked in Jan 2024
Couples
19 Reviews
5.0/5
Outstanding
Posted on Jan 25, 2024
The stay was very comfortable. When I first checked in, there was a problem with the TV and the front desk manager came up to solve it patiently. The hotel is equipped with a gym and self-service washing machines, which is very convenient. There are also robots for delivering meals. You must take a picture of the room card to go upstairs. It feels very safe and cost-effective. Next time I come to Shunde for tourism, I will book Home Inn Select again.
Original TextTranslated by Google
Response from Property: It is my great honor to receive such warm praise from you. Your satisfaction is our service goal. We will not only provide good service to our guests, but also provide better service to friends like you. We will not let you down, and will continue to work hard. We look forward to your visit again!
Zhichilaocaodenenniu
Superior Queen Room
Checked in Feb 2024
Family
14 Reviews
4.0/5
Very Good
Posted on Feb 6, 2024
There is nothing wrong with Xunwei Shunde, the hotel is OK and the service is satisfactory.
Original TextTranslated by Google
Response from Property: Dear guests: All the joy comes from your satisfaction! Your smile is enough for a short journey. We just wait for the flowers to bloom and embrace you. We miss you across a city and look forward to your visit again! I wish you a happy day~
Xiaomibobo
Superior Room (2 beds)
Checked in Jan 2024
Travel with friends
8 Reviews
4.0/5
Very Good
Posted on Jan 30, 2024
It's my first time staying at Home Inn Select. The hardware is pretty good. The big bed doesn't affect each other. The location of the hotel is OK, facing the street, parking is available. Yinggu pork offal porridge downstairs is very delicious and popular. It's not close to Qinghui Garden and the pedestrian street, but not far either. It's about 10 to 20 minutes' walk. There is Fengcheng Restaurant in the opposite direction, and the morning tea is very good. There is a big supermarket on one side of the hotel. The biggest problem is that the bathroom has a bit of odor. The air freshness in the lobby should be improved.
Original TextTranslated by Google
Response from Property: It is my great honor to receive such warm praise from you. Your satisfaction is our service goal. We will not only provide good service to our guests, but also provide better service to friends like you. We will not let you down, and will continue to work hard. We look forward to your visit again!
Keyiaidenanhaia
Business Double Room
Checked in Jan 2024
Business travelers
50 Reviews
1.0/5
Posted on Jan 19, 2024
First, it’s noisy because it’s next to the road, making it difficult to sleep at night.
Second, hygiene: It’s still not perfect, there’s a lot of dust.
Service: Basically nothing special. In addition, the waiter walked into the room randomly.
No big surprise. Well, I stayed for 3 days because I just had a fever and cold. Otherwise, I want to change hotels.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Welcome to choose to stay at Home Inn Select Hotel. I'm sorry that I couldn't bring you a good experience. Xiaoru deeply apologizes for the room cleaning issue you raised. The hotel has strengthened staff service training in response to this issue to prevent similar incidents from happening again. Xiaoru is committed to providing you with a cordial and thoughtful stay experience. It is the constant care and supervision of guests like you that can Let us continue to find problems in our work, make corrections and make continuous progress. Thank you for your support to Xiaoru. If you come here next time, we look forward to your visit and experience our rectification. Give us a chance to apologize. I wish you a good job. All the best, have a happy day!