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Foshan Chancheng Zhangcha Atour Hotel Guest Reviews
4.8/5
Excellent
985 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(985)
Positive reviews(975)
Reviews with photos/video(149)
Delicious breakfast(100)
Friendly front desk staff(90)
Quiet & comfortable(53)
Large rooms(50)
Convenient parking(50)
Good sound insulation(31)
Perfect for business trips(25)
Nice elevator(7)
Negative reviews(10)
Guest User
Superior Queen Room
Checked in Oct 2024
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Oct 24, 2024
Atour Carries its high standard for it customer service and satisfaction, they are still keeping it up and the room and hotel is very good.
Only thing is they doesn’t have rain shower and a bit smoky ok thier breakfast area, you can be smell as fried egg smell and etc after you had your breakfast, but the variety of breakfast is excellent with many fruits and selection, thier laundry service is F.O.C. And water botol replenishment is excellent.
There’s walking distance to food restaurant and mini mart
I will highly recommend you to stay here.
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Response from Property: Dear guest, thank you for your five little stars. Your affirmation is the greatest support for our hotel! It is an honor to receive your full praise. We will continue to maintain high-quality service. Thank you for sharing this love with everyone. Satisfaction is just the starting point. Your satisfaction is our pursuit. Satisfaction is just the starting point. Surprise and touching are the goals. Duoer will provide you with special sweet springs when you leave the hotel. So we are particularly concerned about everything in your stay. We will definitely show you a better self and stay with you all the time. We are motivated to serve every family member and look forward to your stay again!
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MY Wong
Executive 2-bed Room
Checked in Dec 2024
Business travelers
13 Reviews
5.0/5
Outstanding
Posted on Dec 18, 2024
Stayed here as we wanted to visit Lecong (about 35mins away). Rooms are spacious, new and the location is ok. Next to few decent restaurants
Response from Property: After reading your feedback word by word, Duoer was extremely happy, just like a long-awaited horse finally met a Bole who appreciated it! From your words, Duoer can see that you and your family must be warm and thoughtful people. We have used the best things for your experience, which is warm, real but not flashy. The feelings and satisfaction of you and your family are the greatest affirmation for us! We will continue to work hard! Atour, a home on the journey, let's meet next time~~
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Wong Ann Hung
Superior Queen Room
Checked in Dec 2024
Couples
40 Reviews
5.0/5
Outstanding
Posted on Dec 13, 2024
Excellent hotel. Great room services. Great and helpful receptionist.
Location great.
Cleaner clean the room very well.
Free flow drinking water
Response from Property: Thank you for your review in your busy schedule. Your encouragement is our driving force. Atour is a humanistic hotel with the theme of reading and humanistic photography. You really shared your stay experience with your heart. Your encouragement and support are the goal of pushing us forward. We will work harder to improve the quality of service. Thank you for your love and trust in Atour. We will always be here waiting for you to come back and look forward to your stay at Atour Hotel again!
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Luis Felipe
Superior Queen Room
Checked in Jul 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Oct 19, 2024
Good and comfortable. The window is a double window so you won’t listen to the cars.
Response from Property: 感謝親在百忙之中給朵小二們做的點評,您的信任與支持是朵兒們前進的動力!亞朵致力於營造第四空間,作為全國首家人文酒店,始於酒店但不止於酒店,用心的服務,甜美的微笑,貼心的授權,讓您有回家的感覺。亞朵酒店是一家人文酒店,以閲讀和屬地攝影為主題,我們大堂有 24 小時免費的書吧--竹居,您可以免費借閲,成為我們亞朵會員後還可以異地歸還哦!我們的服務能給您帶來更多的驚喜和感動,朵兒們期待您下次到來!
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Zhengmingyi
Superior Queen Room
Checked in Nov 2024
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Dec 28, 2024
深夜粥到:OK OK OK
Response from Property: 謝謝小主對我們滿分的評價,您的認可是我們進步的動力。有時一眼難忘不一定是奢華繁瑣,更會是貼近內心的温暖,將平常的細節做得精緻認真便會形成大力量,我們願意當現代匆忙生活中温暖樸實的守衞者。你會來,我們會一直在!
Molimoli
Superior Queen Room
Checked in Oct 2024
Business travelers
26 Reviews
5.0/5
Outstanding
Posted on Dec 14, 2024
It's been such a long time since I saw this hotel but there's still no review. I've stayed here two or three times and the experience was very good. The room is designed in a simple style, and the bedding and pillows are very comfortable to sleep on. If you get up early to catch a flight, you can make an appointment with the hotel in advance for a "lu zao" breakfast. There are various types of breakfast, and there are also midnight snacks in the evening.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high evaluation of Atour Hotel! Our Atour is a small village on the China-Myanmar border by the Nujiang River in Yunnan: natural, quiet, warm and simple! Atour people are a group of knowledge workers who love life, work hard, like reading, photography, travel and music, like making friends, pay attention to the quality of life, and are good at sharing life insights. Atour Hotel is committed to creating an accommodation brand and forming a lifestyle: to enable our guests to provide a comfortable accommodation environment and a comfortable and relaxing living space through our good facilities, our high-quality services, our books, music and humanistic photos during their tense and tiring journeys, where they can rest, recharge, relax their minds and resonate with their life insights!
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Guest User
Superior Queen Room
Checked in Oct 2024
Family
2 Reviews
4.0/5
Very Good
Posted on Oct 29, 2024
The overall hygiene is good, very clean, and the room is large.
However, the sound insulation is average, and you can hear the sound of moving items on the upper floor. In addition, toilet paper is rough and can hurt the skin.
Original TextTranslated by Google
Response from Property: Dear friends of Atour! Thank you for your fair evaluation. We at Atour always pursue your satisfaction. If you encounter any problems during your stay, you can contact Atour to solve them. Atour is at your service 24 hours a day. Choosing Atour will give you a relaxing, comfortable and quiet space. Please give us a chance to apologize. Atour looks forward to your visit again~
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sophia77zz
Executive Queen Room
Checked in Oct 2024
Family
8 Reviews
4.2/5
Very Good
Posted on Oct 7, 2024
The room is clean and the pillows are comfortable;
The breakfast is relatively rich, but there is a long queue for the coffee machine and you can't get coffee. The restaurant management is average;
The service is generally good, the normal level of Atour.
Original TextTranslated by Google
Response from Property: Dear friends of Atour Hotel, first of all, thank you for staying at Atour Hotel Zhangcha, Chancheng District, Foshan. We will continue to strengthen the service of our service staff and strive to provide better services to every guest. I hope you can give Atour Hotel a chance to make up for it and bring you a better stay experience next time you stay!
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Guest User
Superior Queen Room
Checked in Sep 2024
Family
12 Reviews
5.0/5
Outstanding
Posted on Oct 2, 2024
It was my first time to travel to Foshan. I was very surprised to book this hotel. The hotel is very close to the Chancheng Expressway Exit, and the parking lot is large and convenient for parking. The room is clean and tidy, with a large area, dry and wet separation, and many restaurants around. The location is moderate, just a few kilometers away from Zu Miao Lingnan Tiandi. Very good, worth recommending!
Original TextTranslated by Google
Response from Property: Thank you for your review of the Atour Hotel in your busy schedule. Your trust and support are the driving force for Atour Hotel to move forward! Atour Hotel is committed to creating the fourth space. As the first humanistic hotel in China, it starts from the hotel but not only the hotel. The attentive service, sweet smile, and thoughtful authorization make you feel at home. Atour Hotel is a humanistic hotel with the theme of reading and local photography. We have a 24-hour free book bar in the lobby - Bamboo House. You can borrow books for free and return them in other places after becoming an Atour member! Our service can bring you more surprises and touches. Atour Hotel is looking forward to your next visit!
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Guest User
Superior Queen Room
Checked in Sep 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Oct 10, 2024
Environment: The hotel looks very new and clean. The lobby is very comfortable and not depressing.
Service: The reception service is also in place. Takeaways can be delivered to your door by robots, but it may not be delivered in time when it is busy, and the food is placed on the first floor and you have to wait for a long time.
Breakfast: There are a lot of varieties, including Chinese and Western food. The portion is not sparse even if you go to eat at 9 o'clock. This is a good review.
I will continue to book Atour Hotel next time. The price-performance ratio is great!
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Original TextTranslated by Google
Response from Property: The world is so big, and it is fate that we meet you in Atour. Atour is committed to providing every guest with considerate and warm service. For this reason, we will continue to work hard to make you feel our warmth. Our hotel is very close to the subway station, and it is also very convenient to take a taxi. We look forward to your next stay~
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Guest User
Executive Queen Room
Checked in Sep 2024
Couples
23 Reviews
5.0/5
Outstanding
Posted on Oct 30, 2024
The hotel is very new. The breakfast is rich. The environment is very good. There are many squares nearby. The facilities are complete. The better one is the voice intelligent one. The sanitation is also very clean. The service is very warm and thoughtful. Xiaoheng
Original TextTranslated by Google
Response from Property: With your praise, we feel happy no matter how hard it is. Your praise is so exciting and I am immersed in it for a long time...^_^. Thank you for sharing and your choice. The hotel partners will never let you down and are committed to providing the best service to every distinguished guest. The silent night carries my sincere wishes, wishing you a beautiful and eternal life.
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Guest User
Superior Queen Room
Checked in Aug 2024
Couples
12 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2024
The guy at the front desk was very polite. The room was very clean and comfortable. It was also very big. I also liked the decoration style of the room. There was also free parking which was very convenient.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you very much for choosing Atour. It is our service tenet to make you feel the warmth and comfort of home. Since its opening, Atour's waiters have been there quietly like your neighbors, providing you with the warmth of home when you need it, allowing you to rest comfortably during a tiring journey and temporarily forget the fatigue of the journey. Your praise has given Atour's waiters a constant source of motivation. We look forward to your next visit, which will definitely make you more satisfied.
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david
Jimu Twin Room
Checked in Aug 2024
Business travelers
26 Reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
Yaduo is basically the first choice for business trips. It is clean and sanitary, and has a rich breakfast. This is my first time staying in this hotel in Chancheng. There is no pitfall. However, the only flaw is that I don’t know what is going on upstairs at night. I can hear the sound of someone pulling stools all the time, and it didn’t stop until after 1 o’clock in the morning.
Original TextTranslated by Google
Response from Property: Hey, seeing your five-star praise, I suddenly feel full of strength. First of all, thank you very much for your trust in choosing Atour among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth even in a strange city. Atour provides a fourth space for travelers on the road to relax and rest. I hope that Atour will accompany you on every journey and bring unexpected touches to your life!
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Momozi
Executive 2-bed Room
Checked in Sep 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Sep 19, 2024
Well decorated, clean, delicious breakfast with local characteristics
Original TextTranslated by Google
Response from Property: Dear friends of Atour, we are very happy to receive your praise! Atour Hotel is the first humanistic hotel in China. The hotel is themed on reading and photography. It is a good place for you to rest and recharge during your business trip. The hotel is committed to creating the "fourth space" to give friends on the road a comfortable life experience in work, leisure and living. Let every guest staying in Atour get a unique experience of the journey and life. Bamboo House books can be borrowed for free. The bedding is pure natural bare surface without any rinsing, comfortable experience. I believe that there will always be unexpected warmth in Atour!
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Guest User
Executive 2-bed Room
Checked in Jul 2024
Travel with friends
11 Reviews
5.0/5
Outstanding
Posted on Jul 22, 2024
It's really great. The environment is good and the location is good. The key is that the waiter's service is very good. I forgot to bring my laptop and called me in time. Thumbs up 👍 I will stay here again next time I come to Foshan.
Original TextTranslated by Google
Response from Property: Dear Duo friends, wow~ I read your comments slowly, and it really made Duo'er's eyes brimming with tears. Thank you for your affirmation and love for us, which is what we should do; but Duo has quietly conveyed it to friends, they all like you very much~ It is often said: There are Bole in the world, and then there are Thousand Miles Horse. It is because of your support that Duo'er's strength has become stronger. The future is promising, and I hope to have more and better memories with you next time~