Hotels near Richardson-Bass Building, Fort Worth

Wow! As the father of the bride for my first-born daughter & her fiancé we researched long & hard for a hotel that could handle our out of town guests to give them an authentic Texas experience. After evaluating different options we chose the Historic Sinclair Building Fort Worth from Marriott Autograph collection. Sinclair is a renovated office building that Sinclair Oil used to operate from and is just steps away from Sundance Square. Marriott has touches throughout the building that tributes its storied history. Sinclair has combined the authenticity of the past with cutting edge technology. The bathroom mirror had apps inside the mirror for the weather, news, & music etc. The bathroom also had lighting that could change colors and moods. The curtains could be closed with the touch of a button so you can fall in asleep in the absolutely amazingly comfortable bed. While all that was more than wonderful the real magic happened with the service- starting with sales leader Courtney Towson & GM Tammy Vallejo. They invited us to lunch to learn about our event and provided top notch solutions from putting gift bags in guest’s room, private check in line, and a complete staff of can-do attitudes. Courtney even came in on Saturday to check in on us. She opened up roof top bar for bride/groom first looks. After the wedding we came back to a bottle of wine and handwritten note of congratulations from Courtney. Magical day, Magical Property, Magical Location, Magical Service!!!

September 2022, I checked into the Country Inn and Suites by Radisson in Fort Worth, Texas along with my daughter and 10-year-old granddaughter. On the second night while at the pool there was some activity on the second floor in the window directly above us. A middle aged man approached the window, turned around dropped his shorts and bared himself to us all. The pool is very close to the hotel. My ten-year-old granddaughter saw all of him. ALL of him. To say the least we were all upset. We immediately left the pool, and I went to the front desk to report the incident. Much to my surprise there was not a manager available and would not be available until the next morning. It was not option to even call management, I asked. An employee did have me go outside with him to point out the window. The people in the room heard us at the pool level and quickly closed the drapes. The window was still open. The employees told me the only thing they could do was tell me to call the police. I don’t understand why they could not and would not at the very least inform the people in this room there was a child in the pool. To make things worse that room was on the same hall as ours. Maybe 4 to 6 doors down. The next morning when I went down to speak to the manager, I was informed that there was no manager on the weekends. I was again told my only option was to call the police. When I asked if they could tell me if that room had checked out, they were not allowed to tell me that either. So based on that information we did not use any of the public areas of the hotel the rest of our stay, including the pool or have breakfasts. The hotel no longer felt safe not knowing if we would see this man in the halls, lobby, pool or breakfast areas. On our third and final night of our stay the fire alarms went off in the middle of the evening. When I went down to the front desk to see what was going on, I was informed along with another customer, that an EX-employee set off the fire alarm just to cause trouble. How was an ex-employee able to set off a fire alarm? What else does this ex-employee has access too? What else would he do the cause problems? Between the pervert and disgruntled ex-employee, I did not sleep very well. This location has several major safety concerns. I felt far from safe on so many levels. Not one time was I asked if there was anything I needed. I was told the manager would be informed of my concerns, but I was not asked what my name was or what room I was in. No one really cared. I booked this hotel based on the Raddison name, but we could not get out of this hotel fast enough. So disappointed.

I recently stayed here for 4 nights in April. We have mixed emotions about this place. If you’re looking strictly for an ok place to sleep at nights, this will likely do the trick. If you’re looking for quality or amenities, look elsewhere. I was disappointed when we found out the pool, hot tub, gym, and ice machine were all “out of order”. If those are important things, you may want to call in advance to verify their status. All of the employees we encountered were rather friendly. The breakfast was what I expected if not a little better. Your basic waffle maker, bacon, toast, and eggs. The one thing I would mention is the area that this hotel is located in is um suspect at best. It’s directly off the highway which is great for access but that’s about it. We encountered countless homeless folks. Right up the road are a few strip clubs. This just isn’t a place I would bring kids to stay at. The parking lot at night is pretty questionable. I would highly recommend parking as close to the front entrance as possible. The room was clean and was fine. The dead bolt lock was totally broken and was laughable. Overall the moral of the story is, you get what you pay for.

It was a very spacious room. That's the biggest plus to it. The staff is pretty friendly. The location is right by quick trip so it is pretty convient. Only negative thing was there needed to be new light bulbs in the closet because you can't see anything if u put stuff in there.

The hotel was clean and appeared to be newly renovated. the staff was very helpful and the breakfast was good. I would definitely stay there again

Avoid this hotel! Our room was gross on arrival. The smell was the worse. The first room, our bathtub was full of hair and a dirty bath cloth. Something very nasty was smeared across the wall above the trash, and the air did not cool. We asked for another room and were moved. The second room was clean but still had a foul smell. The closet shelf/pole fell on my son. They came much later and fixed only for it to fall again. Our toilet handle broke and it took 2 days to fix it. We had to call the corporate office to get someone in the room to fix the toilet. The front desk would not address it. The advertised shuttle was not running. The bar was fully open, but the advertised restaurant was closed because the cook did not show for 2 nights. (Pretty sure that was against the state health departments mandate). We had several friends in different rooms with other issues. The coffee makers not working, tv not working, refrigerator not cooling etc. To top our bad experience off... at checkout the bill had so many extra charges that we are still disputing that it doubled our cost. We have called for a week and cannot get a manager, and are told he is the only one that can help us. I have finally called the corporate office again and waiting a response. I disputed the charges at check out also, but was told then there was not manager on-site and the front desk could not fix it.

Okay property, crappy internet, thin walls, noisy hallways and most importantly very rude and unprofessional staff. As a Diamond member, that’s well aware of Hilton standards, im utterly appalled by the way I was treated by the Front Desk Night Auditor. She was rude and full of sarcasm. I was given misinformation from a front desk staff member(s) and instead of apologizing or attempting to correct the error politely, she sarcastically continued to indirectly taunt me about the misinformation. She then calls the GM, places him on speaker phone for him to say “yeah she’s right” no empathy, no concern, no reconciliation. Then when I while attempting to prove my point (since when I let him know that the clerk was rude/sarcastic the GM says that he will rewind the camera to verify that she wasn’t rude or sarcastic), he couldn’t rewind the camera to verify that the information I was given earlier was given while he, pest control and some one else was at the desk. I should’ve known the GM wasn’t concerned because he doesn’t speak, he wasn’t inviting. I mentioned my being a Diamond guest, his rebuttal was I know what’s expected he’s at Diamond status as well. Moral of the story is that it’s not what you do but how you do it. I stayed with intermittent internet service. I stay through the horrible smell coming from a neighboring room. I stayed through the constant noise from the highway, the slamming of doors all night and the paper thin walls. They want the money but they sure as heck aren’t willing to be HOSPITABLE which ultimately should be the goal. Needless to say, I’m checking out and will forewarn others to by all means avoid this place if you’re seeking quality, comfortable stay. I only chose here because it was near a job site. I’ll travel to avoid this place. It’s a rip off. If they treat Diamond guests like this, imagine what they do to others that aren’t.