Soggiorno Sogna Firenze Reviews

This hotel may not be considered a hotel at all. It is a very old private house with poor sound insulation and old facilities. The price is not worth the quality of the room.

第2次入住，以基本相同的價格定的房間，以為和第1次的房間一樣,結果相差很大。房間小的不能再小，衞生間和櫥櫃和第1次入住的完全不同。

房間不錯，有種古老的底藴！

Отличный персонал. Необычный дизайн. Парковка не удобная (как и везде во Флоренции).

Habitación básica, no está mal

This hotel was absolutely disgusting. I’m truly shocked at all of the positive reviews. We travel a lot and certainly do not have high expectations or unreasonable standards, but this place was bad in every way. The room was dirty and infested with bugs, not to mention MUCH smaller than the photos depict. We asked to switch rooms due to the bug issues, as we were covered in bug bites. They offered us a bug repellent, which didn’t worked and smelled horrible. They did let us change rooms, but the second room was even worse. Not only was that room also full of bugs, and we continued to suffer horrible bites all over, but the bathroom was also full of mold and the shower was so small it was essentially unusable. The property is also listed as “non-smoking”, but the entire hotel reeked of cigarettes, and there are even ash trays provided on the terrace. I am also unsure why the other reviews describe this property as “conveniently located”, as it is actually quite out of the way from any of the popular tourist attractions. Also limited food options nearby, and the food that is around was not very good. HORRIBLE experience, and the staff did not care at all.

This is a wonderful little hotel--clean, safe, and very convenient. My room was spacious and quiet, with high ceilings and excellent air conditioning. However, the most outstanding feature of this hotel is the staff. Marina and Biljana were such great hostesses--friendly, polite, and very helpful. I hope to return to Florence and this hotel very soon...

DO NOT STAY HERE! BED BUGS!!! This place was literally a nightmare. I can't even begin to explain everything on this review, and it is a waste of time because the property will deny/threaten/report it/take it down anyway. But if this post saves at least one person from the hell my family and I went through after staying at this place, then it is worth it.

Stayed in this move little hotels..which was around 20 minutes walk outside of the main city centre. It was quite easy to get too by elaking down one road and across a junction. The rooms were tidy and nicely presented, the receptionist was friendly and helpful. There was also some extra little terrace with a longer and few chairs wehr3e you could sit out in the sun. A pleasant 2 day stay

Staff was very kind and available to help as much as possible. Reasonable price. We even had a guest staying with us for just one night and it was perfect! Busy street but not too much noise at night. Safe area to walk around even during dark hours. About 15 minutes walk to the historic center. Comfy bed. Lovely room, private bathroom and even a cute terrace. They seem to keep the whole place clean and sanitized during these hard times of Covid concerns. We stayed for 4 nights and felt at home, safe and tucked in! I would HIGHLY recommend to family and friends and I will definitely go back next time I'll visit Firenze. Hopefully, very soon!

We stayed in a very nice recently renovated room. Clean room with heating, kettle with coffee and tea always available. There was also a fridge which we didn't use but excellent for the summer. Bathroom with shower and hot water (always available, not to be underestimated). Staff always helpful and very kind. In an area with many services with the station and center easily reachable.

Little gem near the city center. Themed rooms, we had the Michelangelo room. Clean and welcoming. Very kind owner. Heating is not always present, but there is an air conditioner that can be turned on to keep warm if needed. Counselor to serve breakfast. We'll be back!

An unpretentious 2 star hotel. A 10 minute walk from the station, so discreetly located. Our room was very small, but we deliberately chose it for the great price. In fact, the strong point of this hotel is precisely that of being cheap (Florence is very expensive), so I can say that the quality - price ratio is right. Room cleaning every day, with replacement linen. Small but clean bathroom. Comfortable bed. Satisfied with our experience, we would happily return. Only advice: dust the shelves in the room better because there was dust.

Let me start by saying that I wasn't even able to enter the structure because the lady who was on the phone with me couldn't give me the right directions to get there. I explained to her what I saw around me and she replied that in 10 years she has never heard of those structures. or locals. Apart from the fact that he offended me by saying that even foreigners managed to get there. It was 7.15pm, when I asked for help to come and pick me up (also willing to pay for the service), I was told that he couldn't do it because at 8pm (where you, from the stop where I told you that I got off on the trolleybus, said that it was 10 minutes away) other people had to arrive and you couldn't leave the facility alone. Having heard this, I replied that I have no intention of going more from them, the next day I received an email from Booking where it was written that you wrote that I didn't show up, and by calling Booking, I found out that the deposit for the no-show at the facility was retained, €109