Family friendly Hotels in Chihuahua

The staff was very nice and friendly and knowledgeable. The rooms are very basic for the price. Also, there was a broken light in the room. They put the vanity mirror in a weird location that was too high to use. The pool and hot tub were located on the roof and are beautiful but the pool heater was broken so it was too cold to swim in the pool. Also, the hot tub was dirty. I did complain to David and he tried to have maintenance fix the hot tub and get it cleaned. The restaurants breakfast was all right. It was not good or bad. The bar was OK but they didn’t know how to make certain drinks. The hotel is placed in probably one of the best locations but the hotel needs a lot of work. Also, the website said that they had an executive lounge, but they did not.

I spent a few days here while in Chihuahua for business. The rooms are nice with great A/C, although the systems have some quirks. Although the thermostat has settings for heating and cooling, only one will actually work. The system will either blow cold air or hot air. If you are like me, and you need a cold room to sleep well, it is necessary to call and have engineering to switch your room from hot air to cold air during the winter months. The rooms are nice with decent sized bathrooms. The lobby is beautiful. The lounge on the 5th floor is nice, although the buffet is limited. The staff here is very friendly and service oriented.

Decepcion total! We booked 3 rooms in this hotel almost a month in advance which they didn't give me the confirmation number which I asked and told me q was not necessary not asked me for e-mail q nothing more with my name, One day before I called to confirm and they told me q there was no reception and q had no rooms available, the poor receptionist finally met us a few but q were on the second floor, ask q if there was any difference and said q no, When we arrive and enter rooms completely separated from the q photos appear online, all this dismantled beds have powders of old, backs of beds curtains,, All but above all the totally dirty folders q you don't want to get your shoes off!! with a giant sleeves and the worst of all with rests of nails of someone else (Q asc) and without aspiration, of the 3 rooms I didn't know what was worst I told the manager and told me q they had no q they were going to aspiration (I don't think they have a vacuum cleaner) they offered us other rooms completely closed q you don't look at the light of the day at last we decided to stay because it was a very far and very tired trip, and with children at last, In the morning we went to breakfast and the food was insipid the dryest chilaquiles and the coffee looked like you, we didn't again breakfast in that place which was already included, the same day was water to midday, this afternoon we could bath, We started to prepare for graduation and I took the hair dryer and the light went in the 3 rooms!!! imagine having q changed room in the middle when you have all your things with q you are preparing!! Little light q we had q make-up in the window, my brother was talking to the receptionist q poor chamaca do what q can, she was talking to the manager who we could never talk to him, I never asked for excuse or try to repair the disguise q we felt, the only thing q said q this the next day the technician arrived to make the repairs,, THAT IS FAVOR OF PROFESSIONALism AND IRRESPONSABILity ON WHICH WE WERE NOT ATTENT TO A PROBLEMA We will never stay in this place and will definitely not recommend it,, hurt rent,, may be a beautiful place!!!

The room is clean and bright. It is a garden-style hotel with a swimming pool and a gym. However, the gym equipment is relatively small. If it is close to the swimming pool, it may be noisy. Overall, the check-in experience is quite good, and the front desk service is also relatively friendly.

We visited the city for a Martial Arts tournament and this place was across the street from it, we were not disappointed by our choice, these are suites with full kitchen, free WiFi and breakfast. We didn’t get a chance to use the indoor pool and spa but we did see it in full use by guest. At check in they had a little mistake by giving us a room already occupied but corrected before we unloaded the car. The staff at the restaurant were very courteous and professional. They did there best to feed an army of martial arts getting ready to compete. The next day most of them slept in and enjoyed our breakfast without being rushed for time. They went the extra mile to feed my hungry teenager, she got there 10 minutes before they ended breakfast but they kept feeding her. We didn’t leave till about 11am. The staff is very friendly and we enjoyed our stay, if you want to visit the downtown area you are about a mile away walking distance. We will be staying there again next year when we attend next years tournament.

Very good, OK.

The hotel is a beautiful place, the suites have everything you can need, the place is wide and the rooms are very clean. It has a mini-kine, which we still don't know how to book, but it's beautiful, a roofed jacuzzi, a air-conditioned cafe. The hotel was very comfortable and was very comfortable and very comfortable. The breakfast included is very rich and complete. In addition to very clean too. There is a happy hour from 6 to 8 but as they arrived we didn't tell us anything we lost it, so I recommend ask you. The hotel was very comfortable and the hotel was very comfortable.

It's an okay hotel, quite a bit dated and would desperately need some refurbishment - but good enough for a quick one night stay. The location is a bit out of the city, far from most restaurants / malls but there's free parking included in a private garage.