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B&B HOTEL Frankfurt-West Guest Reviews
4/5
Very Good
12 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(12)
Positive reviews(9)
Negative reviews(3)
Guest User
Twin Room
Checked in Oct 2022
Business travelers
1 Reviews
4.2/5
Very Good
Posted on Nov 7, 2022
3 minutes waking to the S Bohn station and takes around 15 minutes to Frankfurt HBf,
There is a REWE supermarket nearby, 5 minutes walk,
No water/drink or refrigerator in room, have to prepare by yourself. Check-in counter is only till 10pm, no room service.
It's better to have breakfast in supermarket than in Hotel.
W K
Triple Room
Checked in Oct 2022
Family
4 Reviews
2.7/5
Posted on Oct 20, 2022
Basic B&B hotel with basic amenities but the service at this hotel's definitely much better than B & B Nurenburg
Guest User
Double Room
Checked in Jul 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jul 22, 2023
This hotel is very nicely decorated, modern and not overly busy. It is easy to get to. It is also very clean. The staff are nice. We can only recommend it.
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Manfred Klittich
Double Room
Checked in Apr 2023
Solo travelers
1 Reviews
3.5/5
Posted on May 3, 2023
So far satisfactory, but unfortunately there were bed bugs in room no. 217. After getting up on the morning of May 1st, I had 5 bites on my left upper arm. Because of this, I had to disinfect all the clothes and objects I had in the room. I hope I didn't bring anything home.
Best regards
Manfred Klittich
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Guest User
Double Room
Checked in Jul 2024
Business travelers
18 Reviews
4.0/5
Very Good
Posted on Aug 6, 2024
和公寓差不多,不適合要求太高人士。
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Guest User
Double Room
Checked in Apr 2024
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Jul 11, 2024
不錯,挺好的
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Guest User
Checked in Jul 2024
Other
4.0/5
Very Good
Posted on Jul 11, 2024
The hotel is quite modern and very clean. What I did not like was that the housekeeping team were still cleaning after 17:00 after check in and the one gentleman in the cleaning team had a t-shirt on with swear words in English. For me this is absolutely unacceptable and his senior manager should have given him a proper t-shirt/uniform to wear. I did mention it to the receptionist checking me in but she didnt understand what I was talking about. Breakfast was good.
Guest User
Checked in Oct 2022
Family
4.0/5
Very Good
Posted on Oct 5, 2022
Excellent location to Tram Station and Frankfurt City 15 mins max! Rooms clean and quiet! Angelina on the reception desk couldn't of helped us more on our arrival! Very friendly face and thank you once again! Rewe supermarket five minutes away with a bakery and lots of fresh fruit
Guest User
Checked in Feb 2023
Business travelers
2.0/5
Posted on Feb 15, 2023
It’s a B&B so RAS standard room. The staff, however, alternate between welcoming and unpleasant, the young woman arrived very accommodating to open the table area in the evening because we were 20 people and no space to sit, not to mention the location, no restaurant in the area. surroundings… The big downside being the breakfast, €10.50 for a few slices of ham and cheese, a salad bowl of cucumber and tomato, bread and no pastries… the empty juice dispensers, I am currently at the Mulhouse b&b or for €8.50 you have a complete buffet (Eggs, bacon, sausages, pastries, etc.) It's okay if you go there for work during the trade fair period, passable otherwise but don't have breakfast
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Guest User
Checked in Jun 2022
Family
5.0/5
Outstanding
Posted on Jun 19, 2022
It was perfect. ***We were very pleased with the clean bathroom, toilet, rooms and bed. Parking is free. Reception is available. Rooms are small but useful. There is a minimalist style in the rooms. We did not have breakfast at the hotel because it was not included, we liked it in general and it is recommended.
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Guest User
Checked in Jun 2022
Other
2.0/5
Posted on Jun 2, 2022
Have stayed at this hotel before, but this time the housekeeping is so bad that I can't help but give a negative review: 1.) When I came back to the hotel in the evening after 10pm for the second night after was gone for the day, my room door was open and a towel was clamped on the floor between them. It was probably like that since the room cleaning. So for many hours any hotel guest could have walked into my room and searched my belongings. I suspect housekeeping was interrupted by something and they just left the door open. A very BAD, BAD mistake that has not happened to me in many years and in many hotels. This happened on June 1st, 2022 in room 422. 2.) The room was cleaned even though I had put the "Do not disturb" sign on the outside. The sign was still up when I came back in the evening. It was just ignored. Very bad. 3.) The shower gel dispenser in the shower was empty. It was already empty when I moved into the hotel on the first evening. And after the unwanted room cleaning (see above) it was still empty. So you have REPEATEDLY forgot to check and refill the shower gel dispenser. 4.) Obviously there is no quality control. If a manager walks down the hotel corridor, she should have noticed that my room door is held open with a towel clamped between them.
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Response from Property: Dear guest, thank you for your review. We can assure that the room will not be entered and no cleaning will take place should this be seen in the form of the "do not disturb" sign. We very much regret your comment, because if cleaning is required, the rooms will be locked afterwards. We apologize that the soap dispenser was empty. In such a case, you are welcome to contact the on-site staff directly so that a quick solution can be provided. Best regards B&B Hotels Germany GmbH - Head Office
Guest User
Checked in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 23, 2024
Ein sehr sauberes und leicht zu findendes Hotel. Der Empfang an der Rezeption super sympathisch und unkompliziert. Die Zimmer sind praktisch und absolut ausreichend eingerichtet, ohne viel Schnickschnack.Snackautomaten vorhanden