Hotels near La Rotonda, Erba

My husband and I just returned from our vacation at Mandarin Como and I simply can not praise the staff and level of service received during our stay, it was perfection. We stayed at this property before the Mandarin acquired it and we were curious to see what changed. As it turns out, all the changes were for the better, and they have only improved upon the previous owners. There are of course other properties to consider on Como, but I can say with complete confidence that there is no better location than the Mandarin. Also it wasn't full of Americans the way some of the other hotels are, it was a sophisticated mix of clientele, and generally speaking, people were polite and kind, but you had plenty of privacy. Oh and the food was to die for, there are so many options and it was all fabulous. Happy booking, you wont regret it!

The hotel is very good, but we cost to get on train (if you go in car is quite easy). We had some problem when we arrived but the employees were very friendly and they resolved it.

Good hostel, near a supermarket and convenient location with the railway station. A bit overshadowed that my room was on the first floor with a window to the courtyard, it was pretty noisy even with earplugs ... And a rather modest breakfast compared to hostels for the same price. But the friendliness of the staff and convenient location sweetened these inconveniences.

The people at the front desk were very welcoming and even offered welcome drinks. We booked two rooms this time, one with a king bed and one with a twin bed. It was still early when we arrived at the hotel, and the front desk directly helped us check in and arranged rooms next to each other for us. The room is clean and hygienic. The facilities are also very new. The breakfast is rich and varied. It's a very comfortable experience

I was on a Northern Italy Lake Tour with my mom and best friend with 25 other people. This hotel was the second stop of our trip. The travel company selected the hotels, so we were at the mercy of where they put us. If you like rock hard beds, wafer thin pillows, scratchy rough sheets, semi clean rooms, abrasive and rude staff, then this is a place for you! The two stars are for excellent wifi connection and speed and friendly housekeeping staff. This is clearly a very busy hotel. Every time we went through the lobby there were groups checking in. The sign said the air conditioning in the hotel would be on until 10/22, and we checked out before the 22nd and it was never on. Rooms were stuffy and hot. We had to ask about opening the window, which we had to sign a waiver (understandable - there are no screens). Each bed had one very thin pillow. When we asked for 3 more (one for each in the room) the look of dismay and surprise from the person at the front desk was almost comical. The fridge in the room was stocked daily, but never was cold enough to even chill the bottles. We had the same waiter two nights and he was miserable, unfriendly, inattentive and just down right rude. I tried to be friendly to see if it would help - and it didn’t. When asking for directions at the front desk the person seemed annoyed that we asked, was very curt and snotty. Even when looking at other staff they all looked miserable - no one smiled. At least the housekeeping ladies were pleasant and greeted you with good morning and a smile. Not an overly welcoming experience and I couldn’t wait to check out and continue on our trip. If I was to come back, I certainly would not book to stay here.