El Nido Greenviews Beach Resort

Clean Hotel Rooms , Nice Shower inside the Rooms. Pool just in front of the rooms. Boat Readily accesible at the beach . a few meters away. They also have a Great Winery in the capsule pod first time to see it. with 3 KTV to choose from. Free Breakfast International

My first negative review 😞 Where to start - We paid for a Deluxe Room and we were given a superior, which they blatantly denied even though all deluxe rooms have outside areas and we were put in a corner with little natural light and no outside space. We spoke to reception on multiple occasions and they blamed it on Agoda even though the hotel is responsible for providing accurate photos! The receptionist was very dismissive and unhelpful. We are still awaiting a response but the hotel are ignoring Agoda’s attempts to contact them. The shower pressure was very poor and the water kept running cold mid-shower. The AC unit is also very loud and there are very basic amenities (toothbrush, tea and coffee and no conditioner). The design of the hotel is poor too because the pool, which only has 6 sunbeds, has a view that is blocked by the restaurant. And the only time we saw people in the restaurant was at breakfast, which is a limited selection. Omelettes were tasty though! I think the lack of patronage speaks volumes. The location is good but there are many other hotels along that stretch of beach that would provide a much better stay. We would not recommend.