First of all, I would like to note that I often stay at Steigenberger hotels, so I have something to compare with. At the moment, I am at the hotel and my only desire is to leave it as soon as possible... so far this is the worst Steigenberger I have been to. I will start with the pros: 1. The hotel has a fairly pleasant territory and beautiful views of the canals. 2. The rooms are rather average... despite the fact that the hotel is new, the rooms already require renovation or at least cleaning of the furniture and walls. 3. A large TV in the room, if this is important to anyone. This is where the pros end and then the cons begin: 1. The food is bad, average at best, not Steigenberger level, worse than in Steigenberger Makadi and significantly worse than in Steigenberger Alaya. Low quality of food, no fruit, tasteless desserts, etc. 2. A very strange practice - water in the hotel is for extra charge. No, not bottled, not mineral... regular filtered water in a jug. Selling filtered water to guests of a five-star hotel for money is the height of greed. And it's not even about the price... it's just inconvenient, you need to call the waiter and sign the bill just if you want a glass of water. 3. Extremely unfriendly staff, very inattentive waiters... be prepared to clear your plates by yourself at breakfast or dinner so that there is at least a little space on the table, because the waiters will not do this. 4. The hotel has no beach on the sea, only a mini beach on the canal. Supposedly there is some kind of partner beach on the sea, where you can get by taxi at your own expense, but no one could explain where it is and how it works. 5. A small useless gym that is open until 19.00! 6. ”Golf” in the name of the hotel means nothing, the golf course nearby is not part of the hotel structure and does not provide any special prices or conditions for hotel guests 7. Once again, I will note the unfriendly staff. 8. This is not very important to me, but there is nothing to do in the hotel. So if it is important to you that the hotel has entertainment - there is none here. 9. The spa in the hotel is only outside the territory (not part of the hotel) very unreasonably expensive ... the price of accommodation does not even include a sauna. 10. Room service and reception, which cannot be reached from the room by phone, just nobody answers... Extremely disappointed with the hotel, although I used to think that Steigenberger is a sign of quality. In the end, this hotel has a very bad combination of inflated prices and low quality, I do not recommend it.
Very Good
42 Reviews