Tru by Hilton Edmonton Windermere Reviews

Room is clean but a little small. It is a good place to see sunset.

Everything is good with this hotel except the frontline staff. They seem preoccupied with their cell phones while coffee urns sit empty and litter covered the tables. Asked for a couple clean bath towels for our 2nd day and was given a few hand towels..lol , oh well, all and all it was a reasonable stay in a up to date, clean hotel. Nice big screen tv in the room.

having everything I need. free parking and breakfast. There is also a swiming pool(not too deep though). 15-20mins to downtown.

Trendy interior design. Appreciate the breakfast with different choice of food.

Value for money, good price and service

Always enjoy my stay here clean and good facility. Good staff

Very nice and clean

Very good

Very new and clean facilities ! Liked staying 🤔

It is convenient as there are many shopping malls nearby. In general, the staff were friendly, but there was one female staff member who I was afraid to ask. I was satisfied with the cleanliness, but I was disappointed that there were not enough tables during breakfast time. But overall it was good for the price

Good value for money 👍

There is no microwave oven, drinking water, etc. in the room. If you want to drink water, you can use it in the lobby on the first floor. In particular, the wifi needs to be re-entered every time. You need to enter your name, email, phone, home address and other personal information to use it, which is very inconvenient. convenient.

Simple and bright style

We were told that the room we reserved was not available and we offered 2 rooms instead. We refused and suddenly another room was made available. 5 minutes later another couple with 3 kids showed up and they were told exactly the same thing. They were not offered any other room that would accommodate them all and had to split the family with young children into 2 different rooms. I don't think this is OK for a hotel with 9.0 rating. I wasn't impressed. The staff showed no concern about not being able to fulfill the conditions of the clients reservation and were completely fine looking at that family being split into rooms. Not impressed at all and will choose different hotel next time. Breakfast was lame as well, old toaster hardly working, no choice of fresh bread, just some Safeway bagels and white paper bread. They don't deserve to use the Hilton brand.