Hotels near Royal Observatory Edinburgh, Edinburgh

Well, what a cheerful and helpful reception staff, indeed all staff happy and enjoying the job! Great to see. 1 night stop but the hotel was cool trendy and modern. Spotless clean, quiet rooms gave a great night sleep in a comfy large bed. Shower, monsoon style, washed the dreams away and off to a decent breakfast (sausage a touch bland). Subterranean swimming and spa looked fantastic and the bar was great with quirky pool cue seating. Car park tight and only 15 slots so not easy. Other than that, yes I would come back.

had a fantastic stay here! there were 10 of us who all booked out a dorm. was quiet, clean and good quality. there are two bathrooms and two toilets per dorm which i thought was very good. our room wasn’t ready for an extra half an hour so they gave us free drink tokens for the bar! the reason this doesn’t get 5 stars is because it was awfully hot in the room - even with the window open! there didn’t seem to be air con - we wondered even if the hostel had put the heating on? we didn’t try the breakfast. the hotel bar had decent food but long waits.

I really enjoyed my stay at the Hilton Carlton, reception staff were very friendly and helpful. The hotel is very central to everything right in the heart next to the busy bustling city centre. My room I booked was a King Deluxe very spacious, clean, quiet room my en-suite bathroom was a wet room lots of space, I found no fault with my room. I ordered the continental breakfast in the morning staff were efficient, and the buffet breakfast offered gave a lot of good quality choices unlimited hot drinks, fresh fruit, yoghurts, cereals, toast, plenty on offer. I used the express checkout box as I was leaving in the morning there was a long queue as many guests were checking out so that suited me thank you so much to all the staff I had a wonderful experience.

Before check in this hotel, I was little concerned about it since there’s couple negative comment about this hotel. I believed only some room has issue but my room is perfectly fine! The water temperature is great and no other issue. The breakfast is very good, suggest you going down to the breakfast area around 7 if you want to get hot food and quiet breakfast time~ On the other hand, it’s an apartment, so you need to throw your rubbish away, and better to bring personal cleaning equipment as well. It’s a 9/10 rating, it would be great if they fix another washing machine so don’t need to wait for it.

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

The hotel only check in at 4:00pm. only at 4:00pm... many guests arrive in the day time and wait for a long time for check in..... long long queue. The staff gave me a wrong room with no window, that is very narrow, which I have reserved a standard single room with a queen bed. the room with no window, no wifi, no network...and seems that I cananot breath in the room... and I have to go back to the lobby again ..... the door card is not that good... I have to go to the reception to activate the card every day...yes. .. every day... sometime, I found out that when I tried to open my room door...but it failed... and I have to go back to the lobby again.... it is quite annoying. The location is OK. with bus to the airport and the tram and bus station nearby. The breakfast is good, with plenty of choices. The food is the same every day.

We used this hotel following arrival at the airport from overseas and night prior to departure . It was ideal. Nice location, friendly staff. It was pleasant to walk around the wooded campus and neighborhoods of adjacent Herriot-Watt University. We will be back. ... I would note however, that some may feel the privacy in the bathroom is a bit compromised by the construction of the bathroom doors and side panels (opaque material which lets the light shine through, and large see-through cracks between the door and the adjacent wall - not completely private).

Stayed here for two nights over the bank holiday weekend in August 2022. I'm guessing the price was high because of the fringe and it being a bank holiday weekend. The hotel was bright and breezy. no tea making facilities in the room. No hair dryer, limited storage, no draws. There was tea making facilities in the reception that were free and always available. Breakfast at the hotel was continental and £7.50 each. Quite reasonable for the offering of cereal, pastries, yoghurts, juice, ham and cheeses. Nice location opposite the tram station.

Once again, my wife and I were treated to a wonderful stay. Many of the staff remember us after our many visits and take the time to seek us out to ask after us and have a short conversation. It's obvious that they wish to do this, rather than doing it to make an impression. This hotel is outstanding in all respects. A special mention to Donna. My wife uses a wheelchair and Donna looks after us at breakfast. Always over and above what is expected. Other mentions to Pauline on reception (always a pleasure), Fiona on reception and a new face on reception, Hannah, who made us feel like old friends and was really efficient. There are others, but unfortunately, I can't remember names. Suffice it to say that the entire staff make us feel special. Just one thing; please repair the push-button door. It's very temperamental and it's unfair that the reception staff (who always hurry to help) should be taken away from their duties. Thank you for another wonderful experience

It’s a very nice hotel as an IHG group hotel you can be assured about quality . Staff is real nice and friendly . When I arrived I was given a twin room while I booked a double . Not their fault but the partner of trip . Com. No other double available so I asked them to put two single bed together so I won’t fall off at night . Lol. They were dead nice and did it for me. Nice environment not far from the nearby train station. Will defo go back there to stay