Hotels near The Golden Mule, Dusseldorf

I stayed at this hotel for two days when visiting Düsseldorf with my family. The hotel is well located, at the end of Königsallee, the city’s main shopping street. A subway station is located just across the street. There are also a couple of restaurants across the street and two supermarkets behind the hotel. We stayed in a twin room on the top floor which was clean and reasonable in terms of size. The sink was broken but water didn’t leak. The breakfast buffet has few options for a 4-star hotel, there is hardly any fruit and milk alternatives are not available in the buffet, you need to order. Be very careful with charges to your credit cards. The hotel blocked 350 euros on my credit card upon arrival and this amount was not released when I paid for my stay. It’s been a month that I stayed at this hotel and they are still withholding the amount.

Great hotel with friendly staff, clean environment, good breakfast and convenient parking in the garage with discount. Location nearby the Japanese street and shopping street.

I can’t say enough about our stay here except that I wish I could have stayed for longer. The staff and service was perfect from start to finish, being highly professional but personable at the same time.

Great location, 3 minutes walk to the main train station. Was not very cleaned, found some hair on the bed when I checked in. But not that important. Internet is not so fast.

room, location is great my stay was perfect especially a warm welcome when I arrived. the receptionist saw me tired from walking under the cold, instead of asking passport but offered me a bottle of water.. lovely.. and other staffs at breakfast were excellent service mind. cheers Hampton Dusseldorf :)

I was put up at the Niu Tab for a night by my company as a company event took place nearby. So were a number of my colleagues. I quite enjoyed my short stay. Most of my colleagues liked the hotel as well. The rooms weren’t very spacious, but were clean, stylishly decorated, and equipped with TV, A/C, a safe and a hairdryer. No minibar or coffee/tea making facilities, though, which we would have liked upon our arrival as we had gotten stuck in traffic for hours and were quite thirsty. Breakfast was buffet style and was very good. Lots of choices, fresh, well-prepared food. The staff were all very friendly and helpful. One point of criticism: when we arrived at shortly after 4 p.m., only about half of our key cards had been programmed. I was one of the lucky ones who got their cards right away, but some of my colleagues had to wait for over half an hour. I call that lack of organisation, particularly since we arrived much later than planned.

Although the hotel is a bit far away from the train station (still within walking distance), the room was amazing! The price for a twin room was less than 100 euros and breakfast was also included! Love this hotel very much. Definitely will check in again. PS. NO fridge in the room. but the ice is available from the bar.

First impressions were reasonable, but during our first morning at the hotel, everything soon went downhill. From 8am till around 4pm there were two separate 'evacuations' into the hotel lobby with fire and police services being called both times. After the first evacuation, we went into town, came back 4 hours later, only for the whole hotel to be evacuated again!! Hotel staff were short tempered and nasty, bluntly barking at us to evacuate with hours going by until they finally told us there'd been a water leak. An emergency situation is understandable and I'm not bothered about that event, but the staff's handling of it was utterly poor. A question about needing to return to a hotel room, after several hours of waiting, to collect an inhaler for asthma, was met with grossly insensitive jokes about secretly taking ecstasy and then we were ignored. This whole ordeal largely amounted to the hot water being switched off, which then remained off for several days. One staff member teased we would get 'freebies' from the hotel as a gesture of goodwill for the inconvenience; this did not happen. The main hotel lifts became unusable and after being instructed to use the service lifts instead, a bartender charged towards us screaming and being unbelievably hostile, refusing to let us pass or listen to what other hotel staff had literally just informed us to do. His behaviour was diabolical, but he made no apologies for himself and excused himself from the conversation. It was outrageous seeing the entire hotel be displaced in such a clunky and slapdash way. Most of the hotel staf were rude, blunt and pompous. One single receptionist was polite and friendly, and that was the woman who checked us out. Every three or four hours someone was knocking at our door or entering our room for cleaning purposes; we could scarcely relax. We've never felt so harassed in a hotel. The hotel cups provided were barely fit for a gobful of drink and they even took away our only spoon to stir our drinks. The sanitisation standards of the hotel were inadequate, failing to provide basic antibacterial or hand soaps in rooms; I had to use a face soap to wash my hands and the red seating between the lobby and bar was heavily stained with black marks. The restaurant always seemed closed, tha bar never had more than three tables with customers, the bar layout was so cramped that I banged my leg trying to take a seat and the entire hotel decor was dreary and miserable. Most of the TV channels didn't work either. I think the only positives were having a free apple from the bowl in reception every day and ultimately leaving the hotel forever!

Nachdem wir im Februar schon vor unserem Flug zwei Nächte hier verbrachten, erlebten wir heute morgen nach einem Nachtflug aus der Karibik eine einmalige Überraschung: wir durften sofort um 8 Uhr einchecken und sogar noch kostenlos das Frühstück einnehmen. Das, liebe Gäste und anderweitige Hotels, ist größter Service mit den allerbesten Leistungen! Auch alles andere passt! Vielen lieben Dank, Ulli und William von Fuerteventura

L'hôtel est extrêmement excentré. Cela ne semblait pas être un problème à la réservation dans la mesure où l'hôtel est supposé être plutôt bien desservi par les transports. Cependant, l'hôtel déclare être à deux minutes du métro. Cette station est en effet présente, mais est la dérivation d'une ligne avoisinante. La station est fermée le soir et le dimanche et est désservie une fois toute les 30 minutes. Une autre station à 7 minutes de marche à pied dans un quartier d'affaire et désert le soir (et donc pas très sécurisant) s'impose donc la plupart du temps, et l'hôtel omet cette information de son site. De plus, cette autre station n'est désservie que toutes les 20 minutes. Comptez donc au moins une demi-heure pour rejoindre le centre-ville, ce qui réduit toute possibilité de repasser à l'hôtel pour se changer avant d'aller dîner par exemple. L'accueil est plutôt amical, mais la réceptionniste qui était présente pendant la quasi-totalité de mon séjour semblait de moins en moins sympathique lorsqu'on avait besoin d'elle. Par exemple, je ne parvenais pas à faire fonctionner le coffre-fort et visiblement elle non plus. Aucun mode d'emploi n'était mis à la disposition des clients ni du personnel semble-t-il. Une atre personne est venue voir si elle pouvait faire quelque chose et devait revenir vers moi, mais cela n'a jamais été le cas. J'ai donc dû me débrouiller moi-même. En attendant de trouver une solution le 2ème jour, j'ai dû confier certains de mes effets personnels à la réception afin qu'ils soient entreposés dans le coffre fort central. En raison de clients ayant fumé dans leur chambre d'après les membres du personnel de l'hôtel, le signal d'alarme à été automatiquement activé pendant la première nuit, et nous avons tous dû être évacués, dans la rue, avec une température de 10°C. Je dois dire que j'ai été impressionné par la réactivité du personnel qui à distribué des couvertures aux enfants et qui s'est montré à l'écoute des interrogations des clients en revenant dans l'hôtel. J'ajoute qu'ils semblait bien connaître et appliquer à la lettre un plan d'urgence. Le petit déjeuner était de belle qualité.