Hotels near Thickson Ridge Power Centre, Durham Regional Municipality

The front desk staff was good. The breakfast was OK but hot food was terrible, the sausages was cold and 4 small pieces of eggs left in it (all dried up) at 9:45a.m. Supposed the breakfast close at 10a.m but when I asked the attendant to refill some more eggs, she went to check the left over eggs then told me ”there is still some in it”, I said ”it's all dried up and it's not enough for two people, then she told me ”next time you should come earlier. I said ”there were few more people came in after me but nobody wanted to take it”, she told me ”I will try my best”. Finally, I waited 25-30 minutes to get my eggs.

Great staff (especially Joey & Megan), lots of seating for breakfast, very quiet even though it's right beside the highway. Room was very clean, bed very comfortable. Lots of restaurants that are easy to get to nearby. Only complaint is the sink in the bathroom - very high and quite a distance from the edge of the counter to the sink. Will be back to this one as it's a 1/2 way point for us visiting. We had a bad experience from another hotel in this chain, and I was ready to give up on it, but thanks to this place, we will continue to stay with the chain.

We celebrated New Year's Eve in this area. The hotel was nice. The hallway was clean and bright. The room was clean and had a separate living area. The staff was friendly. We will be back for our next trip.

We stayed here to avoid staying downtown Toronto and get a little better value for money. I was a quick 10 minute walk to the GoTrain station for a $10 ride (1hr) to Union Station. This is a viable option to avoid driving downtown. There are a number of restaurants in walking and a short drive away too. Check in was fantastic and quick with a nice employees who were fantastic. In fact, we left our car there for the day before checking in that night, and they had no issues. We would certainly say, the employees we interacted with were top notch. We had a nice room on the second floor and it was clean and comfortable. It was obviously recently renovated. We had a great nights sleep. There is a weight room and outdoor pool too, that looked good, but we didn't get a chance to use them. While the breakfast area was tight, it was clean, maintained, and had a good selection of food you normally see at a Holiday Inn Express. This will be an option the next time we are in the area.

I am very disappointed in my stay at the towneplace suites oshawa. I arrived around 7pm with my family which consists of 2 children under the age of 5. As soon as we entered the room we immediately could tell someone had been smoking in there. Called front desk and they were booked solid for the night. They sent a lovely house keeping lady who used probably an entire bottle of “all natural” odor spray. She sprayed the walls, the carpets, the furniture (not the sheets) and the entire bathroom. So now not only did our room stink of smoke there was an extremely pungent smell of cucumber. I bit my tongue, we all went to bed and all (except the youngest who wouldn’t know what a headache was) woke up with screaming headaches in the morning. Walking into breakfast and seeing the amount of construction workers who stay there, the smoking situation did not surprise me. However, how it wasn’t noticed by anyone else (cleaning staff) is what does surprise me. What also surprises me is that I still paid full price for a disgusting stay that I had to endure with small children. I am sorry, but ehat is not acceptable. I have been a loyal Marriott bonvoy member for many years, and I am very disappointed in this stay and how the situation was handled. I would not recommend staying here and will not be back.

GREAT hotel to stay at in Ajax. Very friendly staff. Very high standard of cleanliness. Nice spacious rooms with free WiFiNice pool and hot tub.Free parking. Handy to the 401 but very quiet inside the hotel Enjoy your stay

Multiple issues right from check in and throughout the remainder of our stay. I booked a room with 2 queen beds for 2 adults and 2 children (both under the age of 6). We ended up also having to bring our youngest daughter as well who is almost 3 yrs old, not knowing there was a max occupancy of 4 per room. When I told the front desk i had a 3,4 and 5 yr old with us they immediately said they couldn't allow us to have the 2 adults plus 3 children in 1 room. Given the ages of the children I thought it was ridiculous that a 3 yr old would even count as an additional guest. I was told I must get a 2nd room to accommodate us and they didn't have any adjoining rooms available. I asked to speak with a manager as I was not paying an extra $150 for another room that we wouldn't even use just because I had no choice but to bring our 3 yr old child. I wasn't allowed to speak with the manager all I was told was that it was policy and nobody could change that. This was extremely poor customer service in my opinion. After driving hours to get there and being told this information I was extremely upset. After arguing for a while in front of my children the front desk finally agreed to just allow it but for an additional $50 charge which I had already asked him to do and he said no. I had no choice but to agree at that point as we had nowhere else to stay for the night. We got put room keys and discovered we were in the 1st room next to the front lobby, vending machine, and laundry room. All noisy areas to have 3 young children (1 of which is autistic) sleeping but I accepted it and didn't want to ask for another room. When I got into the room I discovered we had absolutely no towels, cloths etc. So I went to ask someone in the housekeeping area for some towels, I was told my daughter took them all which was not true at all. I told them I checked into the room 5 minutes ago and there were none in there and my 3 and 4 yr old have not taken anything. The man seemed annoyed and gave me 2 towels....again I needed more than that but did not complain. We went about our evening and took the kids swimming only to discover there were no towels in the pool area and since we only had 2 in our room we needed more so I had to go back to housekeeping and ask for 3 towels. They still didn't fill the towels up on the pool deck for other guests. We had a terrible sleep because the walls are paper thin and could hear everything above us and beside us, including the laundry shoot.

The hotel is newly opened, and it is considered a luxurious hotel in the Toronto area. The decoration and sound insulation are very good, and there are 24-hour food stalls, both Chinese and Western food, the key is delicious

Good clean hotel, what stood out to us was how friendly the staff were, rooms are clean and provide everything you need. the pool is very small and shallow, would be great for a few kids, but not good for adults looking to relax after driving. the breakfast is the main complaint I had, it is very limited,with premade cheese omelets, that I can’t imagine anyone liking, and the cheapest yogurt, at the prices the budget hotels are charging now, wish they would spend a couple more dollars per person to offer better food.