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Dongyi Dunhuang Hotels and Resorts Guest Reviews
4.8/5
Excellent
341 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(341)
Positive reviews(338)
Reviews with photos/video(172)
Well designed(71)
Classy environment(38)
Tasty food(36)
Offers pick-up/drop-offs(26)
Loved the view(25)
Perfect for kids(13)
Well decorated(9)
Nice toiletries(3)
Negative reviews(3)
@joel_a
Queen Room With View
Checked in Feb 2025
Solo travelers
8 Reviews
5.0/5
Outstanding
Posted on Feb 6, 2025
Excellent place to stay in Dunhuang! Room is big but cozy and decoration is exquisite.
Breakfast is hearty and you can have sparkling wine early morning 😀
Price is on the high side but hotel made up for it with top notch services! At night they have several cultural activities in offer. I was able to join 2 of them and it was pretty fun! Plus they have me free cocktail on my last night there. Two thumbs up 👍👍
6/12
Response from Property: Dear Guest, thank you for your detailed review and high praise! We are thrilled to hear that you enjoyed the comfort of the room, the variety of breakfast, and the cultural activities. Your satisfaction is our greatest motivation, and the complimentary cocktail was just a small token of our appreciation. We look forward to welcoming you back and will continue to strive to provide you with even better service and experiences. Wishing you pleasant travels!
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Guest User
Queen Room With View
Checked in Apr 2024
Couples
14 Reviews
4.5/5
Great
Posted on May 23, 2024
The room is spacious and extremely comfortable. The service is excellent, and I was able to communicate with the staff via WeChat. The hotel offered a cultural class to help me better understand the Mogao Grottoes, which was very informative. The breakfast provided was delightful.
Response from Property: Dear guest, thank you for your trust and affirmation. We have chosen to stay at Dongyi Dunhuang Hotel and would like to share your wonderful experience with us during your valuable time.Dongyi provides a place that can be used for seclusion with an oriental aesthetic style.We advocate that the post office butler, on the basis of implementing standard services, can provide sincere and personalized services to customers from the bottom of their hearts. We hope you can feel the service enthusiasm of our Northwestern people.Thank you again for your trust and affirmation of the hotel. We hope you have had a wonderful time here and sincerely look forward to you and your family and friends staying at our hotel again.
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Guest User
Queen Room With View
Checked in Feb 2025
Couples
3 Reviews
5.0/5
Outstanding
Posted on Feb 8, 2025
The service is very good. There is a business car to pick up and drop off at the airport, and the room is upgraded for free. I experienced clay tablet painting and night ceremony for free in the hotel, and parking is also very convenient. I ordered a set breakfast, which was large and filling. The hygiene is also very good. This price is very good in the off-season. Thank you for the service and help of the housekeeper and Miss Yangtao.
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6/17
Response from Property: 親愛的客人,看到您的好評,我們滿心都是感動與歡喜!感謝您入住東驛敦煌酒店,您的肯定是對我們莫大的支持,您細緻的反饋更是我們前進的動力。得知您在此次入住中感受到了我們的用心與誠意,我們無比欣慰。特別感謝您對管家和酒店服務團隊的認可,他們的熱情與細緻正是東驛敦煌服務的核心。您的滿意是我們最大的動力,我們會繼續努力,將這份温暖與用心傳遞給每一位客人。我們一直都希望每一位入住的客人,都能在這兒感受到家一般的温暖和舒適。這次您在淡季以實惠的價格享受到了優質的服務,我們也很欣慰。如果您之後還有出行計劃,無論何時何地,我們都在這兒盼着您回來,一定為您準備一場更温馨難忘的住宿體驗!
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Guest User
2-bed Room With View
Checked in Feb 2025
Family
1 Reviews
5.0/5
Outstanding
Posted on Feb 3, 2025
The room is cozy, the building has regional characteristics, and everything from dining to room service makes people feel very comfortable. The best hotel for traveling in Dunhuang!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Our hearts are filled with warmth and gratitude when we read your praises for our hotel. The "warmth of the rooms", "regional characteristics of the building" and "comfortable experience in dining and room service" that you mentioned are exactly what we are constantly pursuing. Your satisfaction, like the morning light of Dunhuang, illuminates our way forward. We know that every trip is unique, and our hotel is willing to be the warmest stop on your journey. We look forward to welcoming you again in the near future and giving us the opportunity to provide you with a home-like service again. May every trip of yours be filled with wonderful memories. We are in Dunhuang, waiting for your visit again!
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Youlaiyouqudefeiyu
Courtyard Room (2 beds)
Checked in Jan 2025
Couples
43 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2025
The hotel has a sense of design and is very photogenic. The room is large, with dry and wet separation and a small courtyard, which is very comfortable. The service is very good, there is a WeChat group with various reminders, and the hotel also has many activities. Professional teachers explain Mogao Grottoes, mud prints, nightfall ceremonies, etc. Fireworks were set off on New Year's Eve, and we had a very happy New Year. The SPA in the package is also great, the good night sugar water every night is very moisturizing, and the food tastes good.
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6/9
Response from Property: Dear guests, hello! Thank you very much for your stay. I am glad to see that Dongyi Dunhuang Hotel has brought you a wonderful time during your trip. I wish you a happy Chinese New Year. Thank you for sharing your wonderful experience with us and your appreciation for the hotel rooms, breakfast and services. Your support has given the hotel a lot. It is a great encouragement and also the driving force for our progress. Thank you again for your trust and affirmation of us. We will continue to maintain our enthusiasm, provide every guest with a home-like experience, and strive to create an oriental cultural inn. We sincerely look forward to seeing you and your family again and wish you and your family a happy life!
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Guest User
Courtyard Room (2 beds)
Checked in Dec 2024
Other
9 Reviews
5.0/5
Outstanding
Posted on Jan 3, 2025
The wasteland-style appearance is simple and high-end, and you can see Mingsha Mountain in the hotel lobby. The room is large and clean, and there is no redundant space. It is very safe to stay. The only drawback is that there are only four breakfast sets to choose from, which can be richer.
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6/12
Response from Property: 尊敬的賓客,您好!非常感謝您的入住,以及您對我們的信任和肯定,並利用寶貴的時間與我們分享您的美好體驗,很高興看到東驛敦煌酒店為您的出遊帶來美好的時光。東驛設計當中融合了東方文化及本土文化,希望用當代的方式為遠道而來的您,提供一個享受純粹體驗的隱世之居。為了使您新的一天元氣滿滿,酒店每日都會在早餐時配放氣泡酒,並且精心挑選當季最新鮮的水果蔬菜,用心為客人打造健康飲食。感謝您的反饋,我們會繼續優化產品並保持服務熱忱,為每一位客人提供賓至如歸的入住感受,致力打造東方文化驛站。我們衷心期盼您和家人的再次光臨,祝您和家人生活愉快!
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🐳BECK COCO🐳
Courtyard Queen Room
Checked in Jan 2025
Family
4 Reviews
5.0/5
Outstanding
Posted on Jan 14, 2025
Staying in Dongyi Dunhuang for one night is also one of the important itineraries of this Dunhuang trip. It is worth the trip!
Because it is a reverse tour, Dunhuang is not noisy in the peak season. The hotel also upgraded the room, prepared the Little Prince children's toiletries, contacted in advance to arrange the airport pick-up, and set up a housekeeper group. The lighting ceremony was specially arranged, which was very thoughtful.
Room facilities: The hotel's architecture and interior are full of Dunhuang elements. The Mogao Grottoes murals copied by the front desk are covered by wooden screens. It is said to be valuable. You can ask the housekeeper to open it to see the Buddha's light.
Restaurant: I like the restaurant on the second floor very much. In addition to the fixed menu, there are blank menus that can be prepared according to the guests' requirements. My children and I prepared candy, which is very good and full of ritual. After the meal, I asked for a cocktail in the lobby on the first floor facing the fireplace, and then I could go back to the room to sleep.
Room view: The most worth seeing thing about Dongyi Dunhuang is the hotel view. The sunset is set against the desert, and the beautiful scenery of the roof is in front of you.
Service: I like the housekeeper and hotel service staff, full of emotional value and extremely thoughtful giving, it's worth it!
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6/8
Response from Property: Dear guest, thank you for choosing to stay at Dongyi Dunhuang Hotel and taking the time to share your experience with us. Dongyi hopes to use a contemporary way to provide you with a secluded residence where you can enjoy a pure experience and let you feel the local culture of Dunhuang more deeply. Your appreciation for the hotel and its services is a great encouragement to the hotel and also a driving force for our progress. We will continue to maintain our enthusiasm, provide every guest with a home-like experience, and continue to build an oriental cultural station with our heart. Thank you again for your support and affirmation. We look forward to your visit again!
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Guest User
Queen Room With View
Checked in Nov 2024
Travel with friends
11 Reviews
5.0/5
Outstanding
Posted on Nov 3, 2024
The most enjoyable experience, great service and environment, and the scenery is very special at all times of the day. I really like this place, highly recommended
Original TextTranslated by Google
6/18
Response from Property: Dear guest, thank you for your trust and affirmation in us, choosing to stay at Dongyi Dunhuang Hotel, and taking your precious time to share your wonderful experience with us. The design of Dongyi Hotel is derived from the style and wisdom of traditional northwest folk houses, integrating Eastern culture and local culture, and using contemporary expressions to provide you with a pure and secluded place to live. Thank you again for your trust and affirmation in the hotel. I hope you had a wonderful time here and sincerely hope that you and your family and friends will stay at our hotel again.
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Guest User
Courtyard Queen Room
Checked in Dec 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on Dec 28, 2024
The environment is beautiful and the service is very considerate! One night my wife was sick and they sent me ginger tea. The breakfast was simple but tasted very good. The only thing that needs to be improved is the dishes for lunch and dinner. However, since the hotel is not far from the city, there is no disadvantage!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying with us and taking the time to share your experience with us. I'm glad to see that Dongyi Dunhuang Hotel brought you a wonderful time during your trip. On the basis of implementing standardized services, the hotel encourages every employee to provide personalized services to guests from the heart, so that every guest can feel our sincerity. We sincerely look forward to seeing you and your family again and wish you and your family a happy life!
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Anonymous User
Desert Courtyard
Checked in Nov 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Nov 25, 2024
The hotel is very clean and warm, and the service is particularly good. It was my birthday during my stay, and the housekeeper specially arranged flowers and cakes for me, which was very touching. Looking forward to your next stay
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your trust and affirmation in us, choosing Dongyi Dunhuang Hotel, and taking the time to share your wonderful experience with us. Dongyi hopes to provide you with a secluded place where you can enjoy a pure experience in a contemporary way. On the basis of implementing standardized services, we encourage every employee to provide personalized services to guests from the bottom of their hearts. I would like to say belated happy birthday to you. I hope Dongyi will leave you with good memories. I sincerely look forward to your visit again and wish you and your family a happy life!
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Guest User
Queen Room With View
Checked in Nov 2024
Family
11 Reviews
5.0/5
Outstanding
Posted on Nov 15, 2024
The overall feeling is good, the transportation is convenient, the travel is convenient, the service attitude is very satisfactory, the catering service link management standard operation standard management system comes first, and the sanitary service is good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your trust and affirmation in us, choosing to stay at Dongyi Dunhuang Hotel, and taking the time to share your wonderful experience with us. The design of East Inn Hotel integrates oriental culture and local culture, hoping to provide you with a secluded residence where you can enjoy a pure experience in a contemporary way. On the basis of implementing standardized services, the hotel encourages every employee to provide personalized services to guests from the heart, so that every guest can feel our sincerity. We sincerely thank you for your sharing, which will help us improve our service quality. We will also convey your encouragement to every Dongyi partner as soon as possible, and continue to work hard to create a more comfortable and quiet environment. Cultural and artistic hotel. Thank you again for your trust and affirmation of us. The clear spring in Dongyi is as green as emerald, the sand falls in the wind, and there is a new scene at every step. We sincerely look forward to your visit again and wish you and your family a happy life!
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aloha11
Queen Room With View
Checked in Oct 2024
Couples
113 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
A very good hotel. Dunhuang is very dry. I was always worried that I would not sleep well. Fortunately, there was a humidifier in the room. I was able to sleep well for the whole night. I was so comfortable that I didn't want to go out. The overall service was also very good. There were many activities to participate in. The dolls given at the end were also very cute. In addition, the gourd exhibition hall at the door is also worth seeing. It is very cute and healing. Next time I come to Dunhuang, I will definitely check in here again
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Original TextTranslated by Google
6/15
Response from Property: Dear guests, hello! Thank you very much for your stay, your trust and affirmation in us, and taking your precious time to share your wonderful experience with us. In the hot summer, most guests are willing to stay in their rooms. In order to enrich their time in the hotel, Dongyi has customized various cultural experience courses and handicraft activities at different times, and invited artists living in Dunhuang to share courses with hotel guests. In addition, the hotel art center holds various exhibitions from time to time. Currently open is HAHALULU founded by Kirin jewelry designer Mr. Chen Ruilin, which guests can visit for free. Thank you for your recognition of the hotel. Your encouragement is the driving force for our continuous progress. We will continue to maintain our enthusiasm, provide every guest with a home away from home experience, and strive to build an Oriental cultural station. We sincerely look forward to your visit again and wish you and your family a happy life!
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Guest User
Queen Room With View
Checked in Nov 2024
Travel with friends
30 Reviews
5.0/5
Outstanding
Posted on Nov 6, 2024
Dongyi Cultural Course Experience (reservation required): Very interesting
Facilities: The room is new and the public area is beautiful
Environment: The overall environment is very beautiful, the decoration is unique, the room is large, the humidity and temperature are suitable, and the stay is very comfortable
Service: Very friendly and considerate
Hygiene: Good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying with us and taking the time to share your experience with us. We are glad to see that Dongyi Dunhuang Hotel brought you a wonderful time during your trip. Your appreciation of the hotel's services and facilities has greatly encouraged and touched us. Your encouragement is also the driving force for our continuous progress. Dongyi Hotel is located in the center of Dunhuang Cultural District, with a unique geographical environment and extremely convenient access to surrounding attractions. The design incorporates oriental and local cultures, hoping to provide you with a secluded residence where you can enjoy a pure experience in a contemporary way. Thank you again for your trust and affirmation of our hotel. We hope you have had a wonderful time here and we sincerely look forward to you and your family and friends staying in our hotel again.
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Guest User
Queen Room With View
Checked in Oct 2024
Couples
12 Reviews
5.0/5
Outstanding
Posted on Oct 31, 2024
Very artistic and exotic hotel. Enjoy the slow pace. There are many activities, but I didn't have time to experience them. I will stay here for a few days next time if I have the chance.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,感謝您對我們的信任和肯定,選擇入住東驛敦煌酒店,並利用寶貴的時間與我們分享您的美好體驗。敦煌的淡季更加適宜出行,秋日暖陽,美味暖鍋,藍天白雲,胡楊金黃,不同於旺季的遊人如織,景區三三兩兩的遊人沒有擁擠和嘈雜,更能沉浸式感受古老絲綢之路的文化底藴。再次感謝您對我們的信任和肯定,希望您在此度過了一段美好的時光,衷心期盼您和家人朋友再次入住我們酒店。
Fiiiiishxiaoyu
Courtyard Queen Room
Checked in Oct 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Oct 27, 2024
It was a perfect experience. From the hotel's cultural courses, the night lighting ceremony, and the exquisite and lovely exhibitions, you can feel the rich cultural heritage. The butler's service is very good and the response is very quick. The hotel staff is very good in terms of etiquette. The hotel facilities are also very complete, and the small bay window and small courtyard are particularly cute. It is worth mentioning that the restaurant's dishes are very delicious, especially the kang pot lamb chops, which must be tried. In general, Dongyi has achieved the ultimate in this price. It is really an unforgettable memory to have such a hotel in the world-famous Dunhuang.
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Original TextTranslated by Google
6/9
Response from Property: Dear guests, hello! Thank you very much for your stay, your trust and affirmation in us, and taking the precious time to share your wonderful experience with us. Your appreciation of the hotel room, breakfast and service has greatly encouraged the hotel and is also the driving force for our progress. . The design of Dongyi integrates oriental culture and local culture, hoping to provide a secluded residence for you who come from afar to enjoy a pure experience in a contemporary way. The hotel encourages employees to provide sincere and personalized services to guests on the basis of standardized services. We are very happy that our considerate services have left a good impression on you. 11. Your appreciation for the hotel gives us great encouragement and is also the driving force for our continuous progress. We will continue to maintain our enthusiasm, provide every guest with a home away from home experience, and strive to build an Oriental cultural station. We sincerely look forward to your visit again and wish you and your family a happy life!