With a stay at Citymax Hotel Al Barsha in Dubai (Al Barsha), you'll be within a 5-minute drive of Mall of the Emirates and Ski Dubai. This hotel is 3.3 mi (5.4 km) from Burj Al Arab and 6.8 mi (10.9 km) from Dubai Marina Mall.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Enjoy a meal at City Cafe or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and MP3 docking stations. Complimentary wireless internet access keeps you connected, and 40-inch LCD televisions are provided for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2021.11.22
Next to mall of the Emirates, the room size is good and the service is quick and great ! Would definitely recommend:)
A stay at Holiday Inn Dubai - Al Barsha, an IHG Hotel places you in the heart of Dubai, a 2-minute drive from Mall of the Emirates and 7 minutes from Burj Al Arab. This 4-star hotel is 5.7 mi (9.1 km) from Dubai Marina Mall and 7.4 mi (11.9 km) from The Walk.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a health club, and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to the beach or shopping on the complimentary shuttle.
Enjoy Thai cuisine at The Royal Budha-Thai, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Dubai? This hotel has facilities measuring 491 square feet (46 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 309 individually decorated guestrooms, featuring iPod docking stations and minibars. Your room comes with a memory foam bed. Wired and wireless Internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
GGuest User2023.10.29
The hotel was fantastic. Special thanks to the hotel manager Erwin, receptionist Lin, housekeeping Anuth, Shawn at the bar for their hospitality.
Only set back is IHG don't recognize booking from trip.com thus no reward points for IHG members.
Aparthotel Adagio Premium Dubai Al Barsha, in the heart of Dubai's popular leisure and business district, offers one to four-bedroom apartments with panoramic views of the city. All 199 apartments feature contemporary design, comfort and convenience, with free WIFI, fully-equipped kitchens, and laundry facilities. At the adjacent Novotel al Barsha, Adagio guests are welcome to use the facilities such as a fitness centre, pool, and meeting rooms. The Mashreq Metro Station is less than 3 minutes away.
GGuest User2019.12.13
I have been traveling alone for more than half a month. The facilities are complete in all aspects. There are washing machines and kitchens with kitchenware. All aspects are good and the service is OK.
Excellent
53 reviews
4.5/5
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With a stay at Novotel Dubai Al Barsha, you'll be centrally located in Dubai, a 5-minute drive from Mall of the Emirates and 10 minutes from Burj Khalifa. This 4-star hotel is 7 mi (11.3 km) from Marina Beach and 8.9 mi (14.4 km) from Dubai Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to the beach or shopping on the complimentary shuttle.
Enjoy a meal at Cafe Java or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Dubai? This hotel has facilities measuring 6488 square feet (603 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 465 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
AAd Zee2023.02.13
Hotel was east to get and close to Mashreq metro station. Soon as you walk in you can tell it’s a nice hotel. The check was quick, room was clean and large size. Hotel staff were very helpful and informative about breakfast and dining options. Breakfast was good value for money. Lots of options to choose from with live egg station to have what ever way you want your eggs cooked. Fried, boiled, poached, scrambled, omelette with different toppings. Only downside was there was an event on at the pool. So we couldn’t use it. They said we could enter the event but needed to pay 100 aed (£22). If not then need to go to other small pool. But was a good stay.
With a stay at Jumeirah Al Qasr in Dubai (Al Sufouh), you'll be steps from Madinat Jumeirah and 10 minutes by foot from Souk Madinat Jumeirah. This 5-star hotel is 0.8 mi (1.3 km) from Wild Wadi Water Park and 1.1 mi (1.7 km) from Burj Al Arab.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Water lovers can head down to the private beach, or take a dip in one of the 2 indoor and 15 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Enjoy Middle Eastern cuisine at Khaymat Al Bahar, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars. Full breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 292 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your Select Comfort bed comes with premium bedding. Rooms have private balconies. Wired and wireless Internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
GGuest User2023.06.15
I love this hotel, I come here every year because it’s magnificent! I like everything, from the marbles throughout the hotel to the fresh flowers everywhere, from the stunning ones in the lobby to the flowers in the room. The hotel is spotless, even the paths through the gardens. As the Jumeirah property is massive you can easily move around with free buggies or abras. The breakfast fits every taste, there are several cooks stations, fruits, oriental food, continental breakfast, Arabic and much more! Rooms are very spacious, with nice soft carpet, living area with sofa and armchair, a big tv, and a nice bathroom. If you can, book the ocean deluxe rooms, they worth every penny! Waking up in the morning, open the curtains and see the sea, the palms, the abras and the Burj al Arab is wonderful, the view is stunning! The rooms are cleaned twice a day, and I have to mention both the housekeeping manager (l’m sorry I don’t remember his name - rooms 613-614), he greeted us every time he met us asking if everything was ok and if we needed something, and Srinivas, the guy who tidied up our rooms during our stay at the hotel, he was always smiley, asked us several times if we were happy with his work or if we needed something more. Our room was always perfectly clean. Thank to all the staff for making our stay relaxing and special! I can’t wait to come back next year!
With a stay at Jumeirah Dar Al Masyaf in Dubai (Al Sufouh), you'll be steps from Madinat Jumeirah and a 2-minute drive from Wild Wadi Water Park. This 5-star resort is 2.3 mi (3.7 km) from Ski Dubai and 2.3 mi (3.7 km) from Mall of the Emirates.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room.
Enjoy American cuisine at The Hide, one of the resort's 20 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 9 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Dubai? This resort has facilities measuring 1880 square feet (175 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 283 individually decorated guestrooms, featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Wired and wireless Internet access is complimentary, while DVD players and digital programming provide entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and bidets.
GGuest User2023.08.01
Just returned from another trip to DAM and once again it did not disappoint. I booked directly with the Jumeirah website this time, so thankfully no drama at checkout time this year. My previous reviews capture all that is good about this property. personally I don't go to DAM for the waterpark, however feedback from the kids was that it is looking very tired, that aside nothing much else to quibble. The front line staff at DAM are fantastic and that was the same again this year. from the staff taking care of the rooms, at the beach/poolside and all the restaurant staff. Special note to Mylene, Ashu and Neha at the Arboretum; we saw them every morning for breakfast for 2 weeks and some evenings when we went to the Arboretum for dinner. Neha; whether morning or evening, constantly smiling and never seemed to stop. Fantastic energy and enthusiasm for an extremely challenging job. Ashu who noticing that my wife was suffering from a cold offered and made her a hot drink with Ginger and Lemon at breakfast - it was unsolicited, he did not have to make the effort - however he did and these are the memories that make a stay special. I just hope DAM management recognise that it is the Neha', Mylene' and Ashu's that make their hotel special and they are rewarded for their amazing work.
With a stay at Jumeirah Mina A Salam in Dubai (Umm Suqeim), you'll be steps from Madinat Jumeirah and 7 minutes by foot from Wild Wadi Water Park. This 5-star hotel is 2.3 mi (3.7 km) from Ski Dubai and 2.3 mi (3.7 km) from Mall of the Emirates.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Water lovers can head down to the private beach, or take a dip in one of the 2 indoor and 15 outdoor swimming pools. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at Hanaaya, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Treat yourself to a stay in one of the 292 guestrooms, featuring fireplaces. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2023.06.12
My stay in Mina a Salam was outstanding. The Hotel and everything around is fantastic. Beautiful newly firnished rooms. The best in the Hotel was the Service. Our roomcleaning service was one of the best we had. beginning from the vice manager Alam Meehbob who helped us with everything we need in the room, and then the best room girl of the hotel Pauline . She was a sunshine doing an excellent job in the morning and the evening. She has all the time a smile for the guest and take care for everything. Very ood instructed from her boss Alma Meehbob. Also always helping with a smile on the face was the boys on the beach, especally , Ibrahim and Charles. these two make the day easier and better on the beach. again thank you to all .
With a stay at Jumeirah Al Naseem in Dubai (Umm Suqeim), you'll be steps from Madinat Jumeirah and 2 minutes by foot from Wild Wadi Water Park. This 5-star resort is 0.2 mi (0.4 km) from Souk Madinat Jumeirah and 0.8 mi (1.3 km) from Burj Al Arab.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Enjoy international cuisine at The Palmery, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the bar/lounge or one of the 3 beach bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 430 individually decorated guestrooms, featuring minibars and DVD players. Rooms have private balconies or patios. LCD televisions with premium TV channels are provided, while complimentary wireless Internet access keeps you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
AAnonymous User2023.10.05
Yigong, Hegong, Imperial Palace, and Summer Palace are all connected together and share the beach; the lady at the front desk who went to Yunnan gave me a room with a great view. Room 414 in Yigong has a balcony and is opposite the Burj Al Arab Hotel. (Picture 1); Children’s favorite is the Water Park (Picture 2, in fact there are also ones suitable for adults, children over 1.1 meters can unlock almost all the activities), you can take a Buggy (car) there; if you have breakfast, you can sit there There would always be crows and other small birds outside trying to steal some food. Later, the restaurant boy invited a falcon (picture 3). When the falcon came, almost all the birds disappeared naturally; there are swimming pools everywhere in the hotel. The beach is also very nice. It’s just that it’s still very hot outdoors during the National Day. Change an extra 5 or 10 dirhams in cash to facilitate tipping. The biggest worry about renting a car is traffic fines, which are said to be very expensive. The hotel provides free valet parking. If you want to take a small train to the Atlantis Hotel, you can go to Nakheel Mall (parking is free) and buy a round-trip ticket (you can get a 20% discount if you fly with Emirates). Parking at the Louvre on the Sea in Abu Dhabi is also free. The reason for providing information on whether parking is free is not because the parking fee is expensive, but because it is not easy to pay the parking fee for fear of being fined. You can pay parking fees in Dubai by downloading RTA Dubai, and in Abu Dhabi you can pay parking fees through DARB. Traffic regulations in Abu Dhabi are stricter (it is said that you may be fined for speeding even 1 kilometer over the speed limit, while in Dubai it can be no more than 20%). Pay special attention to the traffic light instructions for right turns and U-turns, which are the most likely to be violated.
With a stay at Burj Al Arab Jumeirah in Dubai (Jumeira 3), you'll be steps from Madinat Jumeirah and 3 minutes by foot from Wild Wadi Water Park. This 5-star hotel is 0.6 mi (0.9 km) from Souk Madinat Jumeirah and 2.6 mi (4.1 km) from Mall of the Emirates.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After making a splash in one of the 2 indoor and 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy international cuisine at Gilt, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Dubai? This hotel has facilities measuring 6458 square feet (600 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 198 individually decorated guestrooms, featuring refrigerators and microwaves. Your bed comes with down comforters and Egyptian cotton sheets. Computers and complimentary wireless Internet access are provided, along with 42-inch plasma televisions. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
JJIAN PING2024.02.06
The date we booked is our 36 years marriage anniversary. I highlighted it when booking. The hotel is very kind and thoughtful of the special date. A nice cake and wonderful flowers are prepared in our room. We are very touched and happy.
The weather is windy but we still have inside swimming pool to enjoy. That is clean and with warm water.
My new swimming suit was left in the swimming changing room. Hotel swimming department kept it for very formally and sent to my room also with a nice bag. The swimming suit is actually a brand new and 1st time wear.
The staff in GYM room is a nice guy. When I look around there was a very early morning, no others were using the GYM. He has time so introduced a lot in patient.
Other services are also available and in very good consideration.
Thanks very much
Adagio Premium The Palm is ideally situated on the Palm Jumeirah, Dubai's most prominent community, boasting chic studios and contemporary one-bedroom apartments. Live at ease and relax in any of our 163 bright and spacious fully serviced apartments, which feature fully-equipped kitchens, laundry facilities and free WIFI. Bask in the sun on our private beach, enjoy the rooftop pool or get fit in our 24-hour gym. Grab a healthy bite at Fixie, a bicycle inspired community cafe, serving best Barista coffee.
GGuest User2023.04.25
Great hotel with wonderful rooms with full equipment for all the necessities (even with toaster and washing machine). Great service, tasteful breakfasts, nice staff. Especially I would like to thank wonderful receptionist Sree, she provided me with the best room available from my category with pretty view, which made my anticipated staying at the hotel even more delightful. Nice private beach in 2 minutes by walk. Also with good free wi-fi that you can connect from nearest cafes. I recommend Adagio Premium The Plam to everyone!
Outstanding
74 reviews
4.6/5
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4.7/5
Outstanding
SSheila the FavI've been in the hotel now for over 24days and mostly enjoyed my stay as the the hotel is clean, the bed is good, it smells fresh and the ambience is suitable for the price of UNDER Dh180 per night for this location. It's a really good short stay hotel but Safety is an issue and largely due to their neighbourhood.
I think that most of their hotel staff is good but watch out for sexism. They also need more training to respect consumer rights.
Also they have an issue with 'holding structure' wrt their insurance. It's now 2nd Oct 2022, so if you read this a few years later, this cld be a totally different hotel.
- Barsha Heights is an urban neighbourhood in transition. Not suitable for those a bit conservative as I am.
I seriously question the safety- marketing match for this property and would not deem it suitable for families with small kids.
1) the bathrooms aren't kid-friendly and easily over-splash. I changed to a room with a bath tub but the tub sides are too high and it's a safety hazard.
- aesthetics is good but Design is not their strong feature.
-The housekeeping staff does a really good job to wipe down the floors. These guys are good. Their senior management is also pretty good. Their overall staff in general is too inexperienced for Dubai standard.
2) the floor landings aren't well marked and some kid got off on the wrong floor and got scared and confused. I got him off on the right floor. I saw him later with his parents.
- most guests here are friendly and look out for one another. Another guest looked out for me too. It's a friendly and trustworthy space between most guests.
3) they don't put up signs that contractor work is happening. Can do better.
4) The front desk and F&B do seem to take the mickey out of solo female travellers, so be straight up on what you expect.
- Push back and know your legal rights. It's likely a cultural thing. Seen it here before decades ago too. It was wiped out then but clearly it's resurfaced. So do what you can or move to Abu Dubai or Sharjah.
5) excellent food deals! Heart of the hotel!
The food is quite good for the price. Not too oily, good selection. The breakfast per the entire week was dh200+ and comes with fresh omelletes, Asian, Indian and European as well as fresh fruit. They improved the coffee. Really good deal! Clean cafe since it's new.
The pub also has a good meal deals under Dh100 this Sept 2022. They change in October. Ask and know your consumer rights before ordering.
But like a few other Dubai restaurants, the plates and glasses smell of stale dish washer. They fixed it immediately so that's good. But no one else complained and that was surprising to me.
Potent cocktails. Good bar tender from Morocco and another from Philippines called Joseph.
6) don't stand outside to look for a cab. The Security came to get me a cab. It's safer.
Really good hotel for under Dh180 but the neighbourhood sets them back a bit. I've been here a while and thank the staff for a pleasant stay!
RRodeth AnnWe booked a staycation in Dubai to celebrate my birthday, hoping to enjoy some quality time together with my sister. Upon arrival, we were warmly greeted by Mr. Rodel, who assisted us with our luggage. He was extremely polite and accommodating, making us feel welcome from the very start.
However, our experience at the reception during check-in was extremely disappointing. When we approached Mr. Abdelrahman at the front desk, he requested our IDs. I provided my Emirates ID since the room was booked under my name. Unfortunately, my sister had forgotten her physical ID and asked if an electronic copy would suffice. He immediately said, “No.” She explained that she had forgotten her ID, and I asked what we should do since we had travelled all the way from Abu Dhabi. I asked if they would accept me but not my sister, what would be the point? His response was once again a firm, “No, we need a physical ID. We cannot do anything about that.”
Despite our efforts to explain the situation, he remained unyielding, insisting that only I would be accepted and not my sister. I was extremely frustrated and disappointed, so I requested to speak with the manager. Abdelrahman continued with the check-in process without further engagement. When the manager arrived, he explained that while the protocol does indeed require physical IDs, they would make an exception this time. My sister acknowledged that it was her mistake not to bring her physical ID, but the way Abdelrahman handled the situation was far from satisfactory. His repeated refusals, without offering any alternative solutions, were disappointing—especially considering this is a 5-star hotel. Proper customer service, particularly in the hospitality industry, involves more than just saying “No.” It requires understanding, empathy, and a willingness to assist guests to the best of one’s ability.
After check-in, we were assisted by Mr. Choi, who helped us with our bags and escorted us to our room. His professionalism and courteous demeanour were a complete contrast to our earlier experience. Mr. Choi, along with Mr. Rodel, Mr. Gaurav, and Mr. Rozaldo, truly stood out during our stay. They were all incredibly helpful, polite, and welcoming, and they deserve recognition for their excellent customer service.
Overall, our stay was pleasant, but the check-in experience left a negative impression. I hope the front desk staff receive further training in customer service, particularly in terms of empathy and problem-solving. A simple “No” is not the answer to every situation, especially when guests are looking for assistance.
GGuest UserWe had a one bedroom suite with a kitchen with sea view. It was very well equipped, with dishwasher and washing machine. Very comfortable bed. Very clean on arrival and cleaned every day with fresh towels etc. The hotel has excellent facilities - large restaurant area, gym and swimming pool. Breakfast choice was superb. It is very well located - short walking distance to the Tram (Palm Jumeirah station) and the monorail to the Palm. Most notably are the hotel staff who were always welcoming, polite and helpful -especially Main at the hotel reception who was very helpful when we needed a doctor
KKusalka HerathMy recent stay at the Sheraton Grand Dubai was an unparalleled experience of luxury and hospitality. From the moment I stepped into the lobby until the day of my departure, every aspect of my stay was meticulously curated to perfection. Allow me to share my heartfelt praise for the exceptional service provided by the remarkable staff, as well as the convenient location that made my visit to the World Trade Center a breeze.
First and foremost, I must commend the outstanding service of Receptionist Nipuni. Her warm welcome and efficient assistance during check-in set the tone for a truly memorable stay. Nipuni's attention to detail and genuine care for guest satisfaction made me feel instantly at home in this elegant establishment. Her professionalism and personalized service were evident throughout my stay, making every interaction a delight.
I also want to express my gratitude to Front Office Bilal for his exemplary hospitality and impeccable service. Bilal's professionalism and dedication to ensuring a seamless guest experience were truly commendable. From handling inquiries with ease to providing valuable insights about the local area, Bilal's assistance was invaluable throughout my stay. His friendly demeanor and willingness to go above and beyond exceeded my expectations, leaving a lasting impression of excellence.
Furthermore, I cannot overlook the exceptional culinary experience provided by Anmol at the Feast restaurant. Each morning, Anmol greeted me with a contagious enthusiasm and expertly crafted latte customized to my preferences. His creativity and attention to detail transformed my breakfast into a culinary adventure, with innovative flavor combinations and beautiful latte art that never failed to impress. Anmol's passion for his craft and commitment to exceeding guest expectations truly elevated my dining experience to new heights.
In addition to the exemplary service, the Sheraton Grand Dubai's convenient location added to the allure of my stay. As I was in town for an exhibition at the World Trade Center, the hotel's proximity to this venue was incredibly convenient, with just a few minutes' walking distance between the two. This strategic location not only saved me valuable time but also provided easy access to explore the vibrant surroundings of Dubai.
In conclusion, my stay at the Sheraton Grand Dubai was nothing short of extraordinary, thanks to the exceptional service provided by Receptionist Nipuni, Front Office Bilal, and Anmol from Feast restaurant. Their professionalism, attention to detail, and genuine warmth exemplify the epitome of hospitality. Coupled with the hotel's convenient location near the World Trade Center, I wholeheartedly recommend the Sheraton Grand Dubai to anyone seeking a luxurious retreat in the heart of Dubai. I eagerly anticipate my next visit, knowing that I will be greeted with the same level of excellence and warmth that made this stay unforgettable.
IIpek EmilyMy husband and I had our first holiday as a family of three with our 7 month old baby at Voco Dubai The Palm Hotel. We chose this hotel as it had a private beach (we didn’t want to spend time travelling to a beach each day), was located away from the chaos of Dubai, offered a king size bed (I cosleep with my baby), and there was an option for including breakfast (again did not want to spend time searching for or travelling to a breakfast location with a baby). Compared to other surrounding hotels, it is a relatively small and new hotel. However, this only enhanced our positive experience as it added a more personal touch. The valets (sorry I didn’t catch their names!) took our car down to the car park while other members of staff took our luggage to our room. Diana at the front desk was the first team member we met inside and made us feel very welcome. Our room was very spacious and clean. Thank you to Arun Gawam from Housekeeping! We enjoyed our coffee pods and Biscoff biscuits provided after each thorough clean. Some reviews mentioned noise but we only heard some drilling upstairs during the day and some music outside on Friday and Saturday night. Neither of these bothered us or our baby. The breakfast buffet was amazing and had plenty of choice with some of the options changing on each day so we had some variety. The welcoming, dynamic staff knew our tea and coffee orders from day one and always greeted us with smiles. We were asked daily if we wanted our eggs cooked in a certain way. This was great because our baby is just getting started on solids. Our baby girl loved seeing all the hardworking, smiley members of staff waving at her every morning. I would particularly like to thank Rojean, Rashmi and Aldrin as well as Fasha, Shiela, Juliet, Dioseth, Anu, Marion, Fhaizan, Amin, Chef Prabin, Chef James, Chef Anyu, Ariz, Sun and Puja. The private beach was a highlight of our holiday. We loved the easy and quick access to the beach with bottles of water and beach towels provided upon arrival. The cabanas were great for privacy as I had to breastfeed my baby on the beach. The WiFi was hit and miss on the beach but I guess that helped us relax more. Thank you to Bidan, Chamodi and Roni for taking care of us there! The only downside for me was the lack of power socket to plug the hairdryer in the bathroom or next to the mirror in front of the bathroom or by the mirror in front of the desk. We had to plug the hairdryer in the socket by the bed and therefore had to dry our hair on the bed, which wasn’t a major issue, just an inconvenience and a little loud right next to our baby. Overall, it was a great holiday experience thanks to each and every member of staff!
AAnonymous UserLove my stay here. The amenities are the best. The location is great, near the Finance Center Station. A few eateries, mini markets and a pharmacy surrounded the hotel.
GGuest UserHighly recommend this place for any person. They got everything you need covered. The staff is very friendly and very kind. If you need any advice about places to visit or things to do while you are there, ask from Mahesh (a guy works there). He'll be very informative and specific about the places according to the time you have. Another perk is that the hotel is closer to a metro station and also surrounded by the Dubai creek. As this place is situated somewhere like the middle of Dubai, it is very easy to access anywhere you need. Rooms are clean and neat. Can easily accessible through lifts and NFC system. Do also have the mini bar option and dine in from room option. Food is also nice and tasty.
GGuest UserI stayed in room 503 room is to much good and clean comfortable bed clean and nice bed linen room is having good fregrence washroom flooring is also good piyu nagesh vikrant was also very good taken good care of us Nilesh and Narendra was also nice to us Mr.Mjai was nice guy kulbhushan and rochak given nice service by there guys given us memorable stay.Azaliya breakfast was good augustino and rudra was also very good
GGuest UserI had an amazing one night stay at the QE2 - as a Brit now living in Austrália the QE2 has a special place in my heart - never as a Cunard ship could I have afforded travelling to New York - now I could and the ship is sparkling - the renovation is fantastic throwing you back to the heyday of her life - the service was fantastic the food and drink authentic and worth the stay! My wife says I better come back with her
VVarunI stayed at Grand Excelsior hotel Al Barsha one night in Dec 2022. What an amazing hotel. I was greeted with such kindness and this continued throughout my stay. I booked the king room and my room was situated on the 6thfloor. The room was fantastic. Clean, modern, and had a fantastic view over .The rooms were big for dubai standards. I can’t complain about this hotel.
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