York International Hotel

York International Hotel Reviews

York International Hotel

101 Khalid Bin Al Waleed Rd - Al Fahidi, Dubai, United Arab EmiratesView Hotel Details
York International Hotel
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York International Hotel Guest Reviews

2.2/5
22 review
Verified reviews
Location2.2
Amenities2.2
Service2.2
Cleanliness2.2
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All Reviews(22)
Positive reviews(5)
Reviews with photos/video(1)
Negative reviews(17)
Guest User
Stayed in Jun 2024
Couples
0 review
1.0/5
Posted on Jun 16, 2024
Over all disappointing experience Towel are to old, no complimentary slippers, the shower head keeps on turning, the tv is terrible as no international channel the smell of the hallway is terrible. We booked online we paid online and yet when we arrived there was another charge 30aed the receptionist told me that is for tourist pay per stay. Like what the heck they don't even mention that when we book online. We are not tourists we have Emirates ID I don't have choice just to accept as I am so tired from my 12hours flight we needed full rest and yet the room is stressful the sound from their club is to noisy I even slept late and when in the early morning there is drillings are going on another floor. I can't imagine what a nightmare experience at this hotel I booked 3days try to imagine our experience. We even complain to the reception but they completely ignore it. I don't recommend this hotel if you do then book at your own risk.
Guest User
Stayed in Mar 2024
Other
0 review
1.0/5
Posted on Mar 28, 2024
The biggest punishment of ever booking a hotel, such pathetic rooms, not at all baby friendly, I had home made food which was needed to be reheated for my baby, and they started giving excuses and telling us rules about municipality, on the other hand nothing in the room was hygienic, I was even not comfortable to sit in the room, full of dust and smell, not at all ment for family, some dirty business going on, not safe, first of all I feel there should be thorough check before even giving licence to these kinds of hotels, better to stay in park rather than booking for this hotel
Guest User
Stayed in Mar 2024
Solo travelers
0 review
1.0/5
Posted on Mar 1, 2024
Sleep in the road than booking this hotel… the staff is extremely rude…. The bed is infested with beg bugs… I woke up with my entire leg filled with soars.. it’s been 4 days and it hasn’t got better…. Please please DO NOT STAY HERE…… stay anywhere but this place
Guest User
Stayed in Feb 2024
Other
0 review
1.0/5
Posted on Feb 27, 2024
Very bad value for money. Staff at the reception are completely unfriendly, rooms are very small and not very well maintained, cleanliness level is quite questionable. Highly unrecommended. Taking a shower in this hotel is quite a challenge even for someone as tall as me :) look at the attached picture.
Guest User
Stayed in Dec 2023
Other
0 review
1.0/5
Posted on Dec 25, 2023
Really a terrible hotel, bad experience. They charged a lot after even booking for a less price. I request everyone not to visit this hotel ever. I won't recommend it to anyone. Overall a very disappointing experience
Guest User
Stayed in Apr 2023
Business travelers
0 review
1.0/5
Posted on Apr 10, 2023
I do not recommend this hotel. due to a system error, I booked twice for the same date. the hotel refused to cancel one of the reservations. Ich empfehle dieses Hotel nicht. Aufgrund eines Systemfehlers habe ich zweimal für dasselbe Datum gebucht. Das Hotel weigerte sich, eine der Reservierungen zu stornieren.
Alma
Stayed in Feb 2023
Other
5.0/5
Outstanding
Posted on Feb 10, 2023
I was a solo female traveler and was greeted friendly and with respect. All the staff I encountered were very courteous and polite. My room was cleaned daily and always received 2 complimentary water bottles. The location was great as it was next to the metro station. Great food all around.
Guest User
Stayed in Feb 2023
Other
0 review
5.0/5
Outstanding
Posted on Feb 9, 2023
House keeping well done ..Mr..Sathish..very good porsion very well..Today Good cleaning my room....I like this guy Good job veru recepect this.... keep it up...mr..Sathish...Thank you... Thank so much...
munaf
Stayed in Jan 2023
Business travelers
1.0/5
Posted on Jan 3, 2023
Property is so bad, whatever describes in booking it totally opposite not even closed. It’s like red light areas hotels (kind of red light area) So dirty, noisy, water leaking and mess everywhere) I checked out in 10mints and waste of my money. I will not recommend it.
Guest User
Stayed in Nov 2022
Business travelers
0 review
1.0/5
Posted on Nov 23, 2022
Room barely acceptable. Trash on floor housekeeping does not do a thorough job. The bathroom, the towels were so old, the floor mat looked better. The water pressure was so low, could barely shower properly. No shower curtain, so water spills all over the floor and wets the floor mat. TV selection, only 4 channels, not for international viewers from the West. The phone in the room did not work. Asked if they had room service at reception, they said yes. But I said there is no menu in room and phone does not work. I went to the restaurant for room service and the indian attendant did not understand English....!!!
Pervez
Stayed in Nov 2022
Other
3.0/5
Posted on Nov 12, 2022
It was very hard to talk to them on the phone before travel. They hardly pick up the phone no matter wherever you calling from. I called them many times from London, but no response. Hardly, only one time luckily I managed to talk to the reception staff member. I told him about my late check-in time after midnight, but he was quite blank and had no clue about my advance reservation. However, he said you can check in any time within 24 hours. After check-in hotel, I was offered one room with two single beds (not 1 king bed). In the bathroom, there was no shower curtain in the bathtub. Though there was a telephone in the room, it was only for intercom services. I could not use the phone to talk to my friends or family members. I am sure, it is not a 3-star hotel.
jeffrey
Stayed in Jan 2023
Other
1.0/5
Posted on Jan 30, 2023
Dirty bed hairs everywhere smells in the room loud music at 2am
Kalyana
Stayed in Jan 2023
Other
1.0/5
Posted on Jan 3, 2023
Water leaks from the ceiling, too much noise in the night.
Guest User
Stayed in Jun 2022
Business travelers
0 review
5.0/5
Outstanding
Posted on Jun 10, 2022
The hotel provided me with very good service. The staff is well behaved. I contacted mr. Sankar Biswas is the good person, anyway thanks to York International Hotel and staffs Inside the hotel is a very quiet atmosphere. It was a good experience
Guest User
Stayed in Dec 2021
Other
0 review
2.0/5
Posted on Dec 6, 2021
I’ve stayed at the York International Hotel multiple times since 2013. The main reason for this was location, followed by budget. The location, for what I want to do in Dubai, is literally second to none. You’re metres from the Sharaf DG metro station (formerly Al Fahidi), a 10-15 minute walk to the creek, there are multiple shawarma options just outside the main doors and the area is easily accessible via transport. The price of rooms was shockingly low during the height of covid, but slowly crept up for Expo/ICC World Cup. There are multiple supermarkets (including 24 hour ones) within a block walk, souvenir stores and pharmacies etc. I like to travel cheap, preferring location of hotel to luxury sheets. For this reason, I have returned to the York a few times. This was likely the last, however. I will stay in a run down and cheap hotel if it’s in a great spot, but I expect some level of cleanliness. I spotted a couple of tiny cockroaches a couple of days into my stay. It happens, people leave room service trays out and old air conditioners drip causing moisture – perfect habitats. But one night I returned to cockroaches in my bed, and in my bag. I told front counter, not wanting to cause a scene and just wanting the issue resolved as I have a bit of an irrational phobia of cockroaches (give me spiders any day). The manager told me that he could put me in another room until the fumigators came to the room, if I was ok with that, but the room wouldn’t be as nice. The rooms that I have always been put in were street-facing (south) rooms and decent sizes (and non-smoking). The room I moved to was smaller and faced out over buildings to the north. I believe it was a smoking room, but I didn’t care. Due to a history of smoking in hotels due to the affinity for tobacco in the middle east, sometimes you can smell the smoke of decades of visitors, even in non-smoking floors. That comes with the territory, and didn’t concern me. This room, however, was connected to a room with an active smoker via the air conditioning, and I had smoke piped in if I had the air con on. It wasn’t particularly hot, so I just turned it off. I checked every day, but the fumigators never turned up, so I was in that room for the rest of my stay. The shower lacked a shower curtain, which was interesting as the shower head fixture pointed almost horizontally, so showers were taken holding the shower head. This also provided wet floors, which were unavoidable, and a little embarrassing. The staff, as always, were very friendly. The cleaning staff especially, and I often had chats with them in passing. I was staying in the hotel at during Diwali by chance, as I had in 2018, and enjoyed the view of the fireworks on the streets in Bur Dubai. There were multiple rooms on my floor partying all through the night, for a couple of nights, which wasn’t great for my sleep as I was getting up early, but overall I wasn’t concerned. Many of the negative reviews