Kempinski Hotel & Residences Palm Jumeirah Dubai Reviews
Kempinski Hotel & Residences Palm Jumeirah Dubai
The Crescent West, The Palm Jumeirah, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
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Kempinski Hotel & Residences Palm Jumeirah Dubai Guest Reviews
4.6/5
Great
63 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(63)
Positive reviews(45)
Reviews with photos/video(15)
Guest User
Family Two Bedrooms Apartment with Ocean View
Checked in Sep 2022
Family
1 Reviews
5.0/5
Outstanding
Posted on Sep 26, 2022
Loved every bit, breakfast was awesome. Staff was extremely friendly and helpful. Anastasia was our host for the first day and her smile made us start our everyday there very beautifully. She was exceptionally lovely.
Response from Property: Thank you very much for sharing your valuable feedback,. We are looking forward to welcoming you back at any time. Please do not hesitate to contact our dedicated team of ladies in red for any assistance. Kind regards, Hani Selim General Manager
haneen
Two-Bedroom Pool Suite
Checked in Apr 2024
Family
12 Reviews
5.0/5
Outstanding
Posted on Apr 18, 2024
Very good
Response from Property: Dear Ms. Haneen, Thank you very much for sharing your valuable feedback on Trip.com. We are looking forward to welcoming you back at any time. Please do not hesitate to contact our dedicated team of ladies in red for any assistance. Kind regards, Hani Selim General Manager
Guest User
Ocean Two Bedroom Suite
Checked in Dec 2023
Travel with friends
8 Reviews
5.0/5
Outstanding
Posted on Mar 6, 2024
Very good, the service is also great, and a lot of delicious food is given away
Original TextTranslated by Google
Response from Property: Thank you very much for sharing your valuable feedback,. We are looking forward to welcoming you back at any time. Please do not hesitate to contact our dedicated team of ladies in red for any assistance. Kind regards, Hani Selim General Manager
Dahai
Two-Bedroom Pool Suite
Checked in Sep 2023
Family
1 Reviews
4.7/5
Amazing
Posted on Oct 4, 2023
The environment and service are very good, and the breakfast is very delicious. The only downside is the bathroom facilities and supplies.
Original TextTranslated by Google
Response from Property: Thank you very much for sharing your valuable feedback,. We are looking forward to welcoming you back at any time. Please do not hesitate to contact our dedicated team of ladies in red for any assistance. Kind regards, Hani Selim General Manager
Guest User
Family Two Bedrooms Apartment with Ocean View
Checked in Aug 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Aug 26, 2023
The hotel is still very comfortable
Original TextTranslated by Google
Response from Property: Thank you very much for sharing your valuable feedback,. We are looking forward to welcoming you back at any time. Please do not hesitate to contact our dedicated team of ladies in red for any assistance. Kind regards, Hani Selim General Manager
Klempis
Checked in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 14, 2024
Above expectations! Outstanding service (the best ever experienced), spotless clean and beautiful setting. Spacious appartments, nice restaurants and stunning pool and beach area. Tip: ask for a room with Pam view, as the hotel park is wonderful!
6/13
CZeigler
Checked in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 11, 2024
Early on in our stay in Dubai, we were looking for a ladies' beach club day. And we're so glad we stumbled upon this one! We first went on a Tuesday. The pool is something I'd love to visit every day. You can also go over to the beach side, but as mentioned, the pool is something. There is a swim up bar with lovely, helpful staff (talking about you Rahul and Teja!), and the deal was so good we came back on Friday!
PattyDV186
Checked in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 8, 2024
The beach club was amazing!!! Teja and Rahul were awesome bartenders. We will definitely be back soon!!! Five of us were at Villamore’s “Ladies Day” and it was a great deal. The pool was huge and there was plenty of sun and shade. The swim-up bar was a lovely added bonus. Thank you!!!!
Damian W
Checked in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 7, 2024
Excellent hotel, we stayed there with our daughter after an operation in Dubai. The staff were brilliant, nothing was too much trouble. The manager Melina sent flowers to the room for her,a lovely touch! Kamal and his team looked after us at breakfast each day he was brilliant as was Sadik head of house, who ensured we had everything we needed in our apartment. Thank you Melina and all your staff for all your help and support.
Aleksandra K
Checked in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 30, 2024
Very nice staff And beautiful hotel and pool, calm and not over crowded. One thing I would wish to have here, as come with kids on a weekly basis, is, water! Please provide some water for your guests as other hotels do. Other than that - always a pleasure to come here
Kateřina V
Checked in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 26, 2024
We’ve been coming to this hotel for three years now. It’s absolutely luxurious, has excellent amenities, and is in a beautiful location. The staff is very kind and friendly, from the housekeeping staff to the managers. We are simply very satisfied here.
Naeima A
Checked in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 17, 2024
When we cam to the hotel the receptionist milena was very welcoming and cheerful and showed us everything and the hotel was very clean and organised thanks to lucy and josim and the breakfast was amazing we had many options to choose from and the rooms are big and comforting they were good especially for families
Response from Property: Dear Ms. Naeima, Thank you for sharing your valuable feedback on TripAdvisor. We are delighted to hear that you had a memorable experience with our hotel and I will thank Lucy, Jasim, and the whole team for the excellent service. We are looking forward to welcoming you back at any time. Please do not hesitate to contact our dedicated team of ladies in red if you need any help. Kind regards, Hani Selim General Manager
Moayed84
Checked in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 14, 2024
Great place to spend a holiday. A spacious rooms with fantastic views. The hotel facilities are wonderful especially the pool. Special thanks to Sophia form the desk for the warm welcoming and care about every detail in our stay, and thanks also for other staff and of course the supervisor. Also I want to thank the housekeeping team for the extraordinary service especially Lucy and Josim who provide nice, helpful and professional work. I would recommend this hotel and waiting for my next visit.
Mrv B
Checked in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 14, 2024
I visited this luxurious hotel for a delightful and authentic italian inspired dinner experience at the fine dining restaurant Brunello and I was very pleased with each of my dishes , the food as well as the huge drinks menu! everything tasted and was presented perfectly The service is super professional and super fast and it was amazing , how nice everyone was. I truly had a wonderful evening and a very good time here with my best friend ! thanks so much to Adnan for serving us so kindly ⭐️⭐️⭐️⭐️⭐️
souad a
Checked in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jun 26, 2024
The restaurant is so beautiful, the atmosphere is nice and the service is excellent, Devi was my hostess for the lunch and she was very kind and helpful, without forgetting to mention the food was very tasty and quality was very high... All other staff were also kind and hospitable. Thank you everyone!