Grand Skylight International Hote Nanchang (Bayi Bridge Branch)

The hotel equipment is too old. The air conditioner went out after 12 o'clock in the evening. I was freezing after taking a shower. I called the front desk in the middle of the night and asked me to change rooms. . Oh my god The shower room is like a fast hotel, not worth the price

The drain pipes in the shower are all blocked. Report the problem to the front desk. The first concern is whether the carpet in the room has been wet, instead of caring about the guest's feelings first? Avoid lightning! ! !

One of the best hotels in Nanchang, the hotel is located on the north bank of the Ganjiang River, opposite Tengwang Pavilion, with invincible river view, spectacular sunrise, rich breakfast, perfect service, free room upgrade for the beauties at the front desk, timely welcome snacks, the warmth of home , a well-equipped gymnasium, and orderly management. If you come to Nanchang again, you will choose Grand Skylight.

Self-driving with a baby must pay attention to convenience, sanitation, and quality accommodation. This time I chose hotels of Grand Skylight Group in two different cities. Especially in this room in Nanchang, we met the very professional and considerate manager Ouyang and sister Hu, who arranged a room that made us feel very satisfied within their ability, so that the babies had enough space. The scenery outside the hotel is very beautiful, especially the picturesque lighting at night, a very good experience.

To friends who are planning to book this hotel, please choose carefully. The hardware and management of this hotel do not meet five-star standards. I told everyone what happened to us that day. We arrived at the hotel at around 12 noon and were told that the room I booked had not been cleaned yet and would have to wait for an hour. We drove to other places and walked around before returning to the hotel. I checked into the hotel at 14:30 in the afternoon. When I walked into the room, my first reaction was to turn on the central air conditioning. It must be because of the summer. The temperature in the room was 27 degrees, but my body felt that it should be higher than this, so I adjusted the temperature to 18 degrees. The wind speed was the strongest, and the temperature did not drop after half an hour. At that time, I felt that there was something wrong with the air conditioner, so I informed the front desk. The waiter and the engineering department staff came and said that our room was facing the sun and they needed to close the curtains. Another person said that this room had The problem with air leakage is that there was a problem with the air conditioner and we were asked to wait another hour to see the result. After we waited for two hours, the temperature still did not change. At this time, I asked to change rooms because the room I booked can accommodate three adults. The hotel The front desk manager in the evening told us that there was only one room type in the whole building. If we wanted to change rooms, we would need to add an extra bed. Unexpectedly, the time for changing rooms was not arranged until 20:30 in the evening. At this time, we did not eat dinner. At that time, the hotel still refused to admit that there was a problem with the central air conditioning. At this time, I was unhappy and disappointed, but I didn't show it. After moving to another room, I checked the air conditioner specifically and found that there must be something wrong with the hotel's central air conditioner. The high, medium and low wind speeds were all the same. I told the front desk manager that night that the central air conditioner in your hotel should be maintained and upgraded. He didn't say anything and later asked someone to bring two air-conditioning fans, so we rested normally and fell asleep at 24:30 in the evening. Unexpectedly, I was woken up by the sound of decoration at 6 o'clock in the morning. I thought I would sleep in and drive home, but in this situation, the three of us didn't wake up. At this time, I could no longer hold back my anger and asked the hotel to give an explanation. The front desk manager in the morning was very polite at first and said if you have any demands, please report them to the boss. I said, does your hotel have a plan for this kind of situation? Well, the manager said no, you should make the request yourself. What happened yesterday is known to the front desk manager this morning. Plus what happened in the morning, I think the hotel should have an attitude. Finally, I asked for financial compensation but I didn’t agree. Then I asked to extend our stay for one night for free so that we could have a good rest and then drive home. After all, the distance was 700 to 800 kilometers, but I didn’t agree because of safety concerns. If we wanted to extend our stay, we would have to pay an additional fee to an internal staff. Price, I'm wondering if this is a matter of cost. The front desk manager in the morning said that the problem was solved by changing our room yesterday. The decoration sound this morning was not coming from their hotel, but from the office floor downstairs. It had nothing to do with them. I asked him if the owner of this building was the same. He said yes and then said no. This obviously meant splitting the responsibility. I reported the situation to Ctrip, but Ctrip and the hotel failed to negotiate successfully. In the end, Ctrip gave a symbolic token. Financial compensation. My biggest feeling from this incident is that this hotel has no responsibility whatsoever and cannot be too far away from the five-star standard regardless of hardware or software.

This is the second time I came to this hotel. The environment is beautiful and the location is good. My friend said that it is very convenient to drive by subway, and it is true! The main reason is that the river view room is very beautiful. The staff is also very nice, good reviews!

The cooling effect of the air conditioner in the room was poor. When I checked in at night, the room was set at 22 degrees Celsius, but the temperature never dropped to 27 degrees Celsius. I woke up from the heat in the middle of the night. The hand sanitizer in the bathroom is mostly mixed with water😭! Everyone feels groggy when they wake up in the morning.

A long-established high-end hotel, the details in the rooms are well designed, and the river view rooms are definitely top-notch.

Next door is Causeway Bay Plaza where you can shop and eat. The decoration is quite luxurious. Arch at the front desk is very considerate. He brought me anti-fog wipes when washing my eyes. In winter, he gave me a steam eye mask for my dry eyes. I was very happy. The hotel has an underground parking lot, and there are quite a lot of parking spaces in the off-season. Overall it's pretty good! recommend!