Hotels near Casa del Swag, Delft

Such a nice, cozy and well maintained hotel. I loved my time there. The staffs are all super nice, helpful. Bike rental is available to those who would like to experience Delft like the locals. Very close to TU Delft and the Centrum. Would definitely come back if I ever go to Delft again.

We stopped for 5 nights, (1-5th June) and here are our comments. Pros Bedrooms and bathrooms were a good size with a comfortable bed. Breakfast had a large impressive selection and catered for all our needs. The rooms were equipped with a small fridge and a kettle, however the sachets of coffee etc., were not always replenished. Cons There was a lack of local information, i.e. bus/train/tram times and an idea of costs, and where to catch them. This would cost a very small amount of money to fix, i.e print out local schedules, or displayed on a local screen so it can be easily viewed and updated. Whilst asking at reception we found that the younger generation receptionists did not know, and were unable to find out. (e.g. phone the train station and ask!). The more mature staff were more helpful, but were not always on duty. There appeared to be a lack of general staff, e.g. when returning from the town, wishing to have a drink, there were no staff behind the bar. This was every evening, so not just a one off, so we had drinks at the Campanile (just down the road) instead. In summary a reasonable hotel, but let down by not getting the basics right.

Beautiful and elegant hotel close to the highway. Ideal for those travelling by car. Spacious and clean rooms.

Great hotel, nice employee, fantastic service, phenomenal experience. I stayed there with a friend for a week, each day we left the hotel at the morning/noon before 11 am. Afterwards we got a cleaned room with new bathtubs and also the kitchen was refilled. The personal was cool. Would like to stay a bit longer

Spotless rooms with very nice toiletries. Only negative issue was the service in the reception. Hardly any smiles, you do not get a feeling that you are welcomed. I received a wrong invoice with a name of another customer when I rented a bike. However, the bike rental is otherwise very easy and the bikes are a good quality. If the weather allows I recommend to cycle to your destination. Excellent breakfast with a variety of gluten free and vegan options. You may also have a custom-made omelet.

I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.

Stayed for 1 nt. hotel is right at the end of the esplanade. Lovely views and sunset over the sea. On checking in we asked about a standard and a superior room, as we hadn’t precooked our visit, lady on reception with abit of effort could have sold us a superior room but when I asked if we could see both rooms she said not as she was alone on reception ( in other hotels we have been given a key to look ourselves) in the past. Standard sea view room was very nice, however neither did she recommend we needed to book to eat in the restaurant, and being a Monday evening we didn’t think it would be necessary, we were wrong, only 1 chef on so couldn’t eat there. Decided to walk into town to eat, definately go the road route, hotel suggested a back way by the harbour, not a good plan, after a long dark explore the exit was blocked, so stick to the road. Checked out in the morning and had a lovely breakfast in the old town at a beautiful bakers shop, better than 25€ ea at the hotel. Would stay again if visiting the beautiful den Haag beaches.

After reading the various negative reviews (after booking my trip!) I was mildly apprehensive about my stay here for a number of nights. Upon arrival I was pleasantly surprised to find the hotel very clean, although the check-in process was a time-consuming.mThe room iI was given was small but quite acceptable for my needs and quite clean. Once up in the room, I tried to call down to reception to clarify a minor issue. They ignored my calls. I rang 3-4 times over a period of 20-30 minutes, on one attemnpt, letting it ring for up to 10 minutes. No answer. I eventually found the information I needed in the small info-sheet after looking carefully. The next day, taking a day off from business, I wanted to stay in my room to write emails and so on, so I put out the 'please make up my room now sign at 8 am and went out for breakfast. There were 4 or 5 people in housekeeping on the floor, who, through the course of the day as I came and went, they, seemed have decided they should be doing every single room EXCEPT mine. I has to go to to reception again around lunch time as I found my key disabled. It took the gentleman on reception 25 minutes (I time this) just to be able to create me a new key, and there was no explanation other than ”the system is playing up”. Also at this time, I specifically asked if they would ensure my room was made up and I was assured he would contact housekeeping to make sure it would be done. I went out to lunch. I returned just before three, and the room remained unattended to. I went to reception, this time to register complain, and was quite brusquely told ”this is jsut because the housekeeping staff are busy”. Obviously so!! BNusy all day long doing every room apart from the only room with the ”please make up my room now ” sign hung on the door!! I asked to speak to the manager and was rebuffed. It was clear from the evasive response to my requrest that the receptionist did not want me to speak to the mana gera. After I said I really did want to speak to the manager I was told she wa s busy but would be along shortly. I expected him to do something to contact the manager such as pick up the phone or go to find her, instenad he simply started to ignore me and began to deal with another customer, which behaviour I found most discourteous. When I remonstrated about this he irritable stated taht ”I'm dealing with your problem by email -- you just can't see what I am writing on my screen”. 15 mins of this silent treatment passed I asked again for the manager and was told she was too busy to talk to me. I returned to my room, and housekeeping finally arrived at 1500. These service failings would be incompatible with a 3* rating hotel, but the ket to this thing is that these annoyances are all people related. it is not any indivudual issue-- these things are routine, and dealt with elegantly in even the cheapest of hotels. I expect more from a so-called 5 start property. I It is a real pity as the latest own

It was a very pleasant experience - staff is very friendly and supportive, atmosphere is welcoming, CORPUS museum is just in front and might be a great place to visit with children, breakfast is delicious, the absolute highlight of the breakfast is the Chef who made my omelette with a big smile :) room was not big but fits well for 3 guest - the bed and the sofa bed both were comfortable. Silent environment. We enjoyed our stay. Thank you Hilton Leiden Team:)

Super spacious, comfortable and bright. Because it's new and has high ceilings, it's a great hotel. This is the best hotel among the four hotels I stayed in in the Netherlands. ㄧIt’s less than 50 meters walk from Leiden Station. It’s super convenient and the environment is quiet and elegant. Like, like, like