Guest User
February 3, 2024
The hotel looks quite formal, but it is actually rotten inside. First of all, because I was traveling with my children, I booked a suite. The hotel room type stated that there were beds in the living room and bedroom, a total of two double beds! When I arrived, I found that there was only one double bed in the bedroom... The front desk could not explain why, so I had to reluctantly add a mattress in the living room. Second, the air conditioner did not have warm air in winter. The front desk explained that the leader did not allow it to be turned on! There was also no electricity in the plug part of the room... It looked like a decoration. The bathroom door was not sealed and water leaked out when taking a shower. The sliding door in the living room could not be pushed at all. If you pushed it hard, it made a loud noise. In short, the service and facilities were not up to standard... I rarely give bad reviews when staying in hotels. This time, I really had to do so after many complaints without success.
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