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Dallas Hilton Hotels

Hilton Anatole, Dallas

3.46km from city center|Dallas Hilton Hotels

Very Good

105 Reviews

4.1/5

Breakfast Included

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Two families traveling together (2 adults, 4 kids-ages 9, 10, 11 & 13) for a staycation during the week. The beach rental flooded, so we headed to north Texas instead. Art in the hotel was amazing. Snuck in a history lesson during summer vacation. Food in restaurants was above average with above average prices as well. Restrooms were extremely clean. Rooms were only serviced for 2+ days stay. Only serviced one time between Tues-Fri. You pay the price for convenience but you could check in and never leave the hotel. Water park was open 10-7. Spa was not open yet, a little disappointing. Customer service was top notch.

Hilton Dallas Lincoln Centre

Galleria|Dallas Hilton Hotels

Excellent

125 Reviews

4.3/5

Breakfast Included

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Stayed here for 2 nights and enjoyed my stay. The entire team is very friendly and will promptly address any concerns. Valet had the most attentive staff I have ever seen. I was on the 20th floor near an ice machine which was a little loud but my fault since I picked that room. My fridge did not work but the team immediately took care of it for me. As others stated, the bathroom is small but the shower was nice. They do a great job here!

Hilton Dallas/Park Cities

9.29km from city center|Dallas Hilton Hotels

Very Good

71 Reviews

4.2/5

Breakfast Included

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The rooms are clean and up to date. They have QR codes for menus around the hotel that are outdated both in offerings and price. I had to call down for a robe 4 times before we got one - twice no one ever answered at the front desk. Room cleaning happens very late in the day. They had a conference happening and crammed all of the event registration tables, food buffet, etc in the small lobby. The pool is nice with a good little waterfall but very small, 3 feet deep the entire way across, and there is no wifi in the pool area. On the roof but there are walls, so no view. The pool area you can order food but they fail to mention or list anywhere that you can only do so after 4pm. I heard the front desk staff talking about how they only will give you water if you ask for it because that is what management said to do, even if you are owed water for your status. Overall very disappointing for a Hilton.

Fairmont Dallas

Dallas City Center|0.63km from city center

Very Good

124 Reviews

4.2/5

Breakfast Included

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Everyone was very friendly and helpful from the time you pulled into the valet parking lot until the day we checked out. Great experience! Would highly recommend this hotel.

Canvas Hotel Dallas

1.43km from city center

Excellent

102 Reviews

4.3/5

Breakfast Included

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This hotel was really cute, had such a great vibe. The front desk guy Jacob was so friendly and really made me feel welcomed, he had a big smile on his face explained parking and how the key works, even told me if I wanted to hold my luggage there with him in the morning that they would be happy to do it so the kids could swim, he also explained to me that the kitchen was open until 10:00 p.m. and we could either order downstairs or even on the rooftop. The rooftop was chill, nice music very laid back, we ended up ordering our food downstairs the bartender was great answered all my questions and very patient. The food was okay I ordered a burger just didn't have very much flavor to it needed a little more seasoning on the burger itself, salad was good and sweet potatos fries were decent. The room itself was super cute lots of space for the kids, love that they had a noise machine because I forgot to bring my fan. The pull out sofa was clean, The only thing I can really complain about was the sink it just did not drain well but overall was a wonderful stay I would definitely recommend.

Hyatt House Dallas Uptown

Uptown Dallas|1.88km from city center

102 Reviews

3.8/5

Breakfast Included

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Beds need improving they are hard. The construction around the hotel was a pain to navigate and I Hate that you have to pay $20 a day to park.. but overall a good experience nice hotel and nice staff.

Hampton Inn & Suites Dallas / Downtown

Dallas City Center|0.34km from city center

Excellent

119 Reviews

4.4/5

Breakfast Included

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This is review is not an issue of a dirty room or an amenity being down, this is about my kid being stuck in an elevator. She called the front desk who said they would send over maintenance which never happened so after 45 minutes she pressed the emergency button that prompted the fire department to come pry the doors open and pull her through the roof between 2 floors. My original call to Hilton was to kindly ask for one night’s reimbursement but after 4 weeks of no one returning my call, the manager’s voice mail being full and the complete disregard for my valid concern I am appalled by the lack of care and concern. I understand that elevators can go down and the hotel can only call for repair, things happen but when this happens they should have constant communication with the person trapped with reassurance they are right there working on it and make sure they know they are on top of it. They didn’t send maintenance or communicate with her while she was in the elevator and she had to call for emergency help. Several fire trucks arrived and had to force the doors open between floors. This establishment is so poorly run they can not even have the decency to answer the phone and apologize. I expect a call from the General Manager of the Hampton Inn Dallas at a minimum.

Homewood Suites by Hilton Dallas Downtown

Dallas City Center|0.25km from city center

Very Good

102 Reviews

4.1/5

Breakfast Included

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Pretty sad to write this review. This room was filthy. Feet turned black. Curtains falling down. Toilet broken. I stay in hotels 15 nights per month and have a high tolerance for dirt, but this room was pathetic. Manager Louis said he would see curtains were repaired. Never repaired. He said they were short staffed. My thought is close off the rooms you can’t manage then. Had to request twice toilet be repaired. Returned that evening to find a note on toilet that said not repairable. Learned parts not available for toilet due to a art vender not being available according to front desk (run over to Home Depot!) Was offered another room but that was not an option for us due to small children and late. They didn’t bother to pick up phone and give us an earlier notice. We would have just gone home. Discussed with Louis, several days later) as no manager with any authority works weekends and he told me I shouldn’t have called the diamond desk to complain as he couldn’t do anything now but give some points. That was false, he refunded one of two nights. I’m preparing my letter to parent company, Texas Western, as they probably don’t see these reviews. This hotel has no business being part of the Hilton brand.

La Quinta Inn & Suites by Wyndham Dallas/Fairpark

73 Reviews

3.3/5

Breakfast Included

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Great customer service, Didnt like downstairs but clerk changed rooms with no problem the special request was not listed on our resevation at the hotel. Food was good.

Hotel Crescent Court

Uptown Dallas|1.6km from city center

Outstanding

101 Reviews

4.6/5

Breakfast Included

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Great hotel, location, accommodations and food. Luis, the maintenance man fixing a table one morning in the lobby was exceptionally kind, helpful and went out of his way to make certain I was having a great stay. I would strongly recommend staying at the hotel crescent.

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