Anonymous User
March 20, 2024
Hygiene: I would call it the dirtiest hotel in history, the hygiene status is jaw-dropping.
I checked into the first room and then went out. When I returned to the hotel in the middle of the night, I found that the floor of the room was dirty. I lifted the quilt and saw that the sheets were old and dirty. I called the front desk to change the room, and the guy at the front desk was very happy to change me. I thought it was just this room that was not cleaned, until I changed to the second room. As soon as I opened the door of the bathroom, there was a tuft of long hair and a few black and thick short hairs in the most conspicuous place in the middle of the floor tile. I was desperate. This is not a work mistake, but you are not careful from top to bottom.
Facilities: I don’t know who gave you the courage to mark it as a four-diamond hotel on Ctrip. The floor tiles are broken and creak when you step on them. Your price can be cheap, but you can’t make false propaganda. Go out and pick a three-diamond Hanting Home Inn that should be better than you.
Environment: Except for the room, the decoration of the corridor and lobby is still acceptable. It can be seen that they want to save face, but overall, it can be said that it is a golden appearance with rotten cotton inside.
Service: No matter how expensive a hotel is, providing good hygiene services should be the most basic. Your hotel gives me the feeling that no one manages it, and only a few staff members are assigned to ensure basic operations (which are not yet well operated). Anyone can do a good job of hygiene, it's just a matter of attitude. I can accept that your facilities and equipment are not good, but if the hygiene is so bad, you should close it as soon as possible. The only thing I am not satisfied with during my three days in Dalian is what you gave me. After I changed rooms on the first night, I also asked the two girls in your front office to give feedback the next day. Even if you cleaned my room carefully, you didn't. It was useless. Because I went out with friends this time, I also went to their room to see that the hygiene conditions were almost as dirty. Your management is inactive, and you should leave as soon as possible if you don't know how to manage.
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