Too bad I couldn't give it zero stars. This establishment is false advertisement for a resort. Rooms were gross and had plumbing or other issues. They cannot accommodate their guests with proper resources to even give you a low quality ”resort” experience. At one point in time during our stay, we were seriously concerned if we would have food. There are no local restaurants or delivery near by in time of need. To make things worse, there was an undisclosed power outage on our last day that left us without electricity and forcing us to leave at 7 am. It cannot accommodate the volume of guests that they book. The restaurants, despite what they advertise online... -you cannot make reservations. They do not answer the phone, call you back, and if busy, the hostess is buried with angry, stressed guests. -you can wait up to 1.5 hours to be seated for a table -you can spend up to 2 hours at dinner waiting for food and service -several menu items were sold out We had three rooms between our family and friends... -one had ants in the bath tub -one would not drain water in the shower -one had a refrigerator that leaked a ton of water. Nothing like a fresh clean sock, stepping in water first thing in the morning! We all were very disappointed. It was a total waste of money. Oh, and if you plan to gateway without the kids, avoid this place! It's packed with families, in groups. Groups of families.
Very Good
101 Reviews