Hotels near Dehesa del Sotillo, Corredor del Henares

Estuvimos una noche ya q fuimos q l warner y l verdad q fue una acertada elección. Habitación muy amplia súper limpia,reformada y súper bonita xa los niños tematizada como un castillo.. les chiflo!!! El baño amplio,limpio y un plato de ducha enorme. El personal súper amable y nos dejamos un juguete del niño y nos le guardaron hasta q pudimos volver a x el. El tema café y cacao gratuito la verdad q un punto a su favor se agradece. Sin duda volveremos y muy recomendable si vas a la Werner ya q está a 10 minutos en coche. Única pega parking completo cuando llegamos xo tb eran las 12 d la noche xo no hubo problema en aparcar cerca.

Hotel de lo más normal. Todo iba dentro de lo esperado hasta que se nos ocurrió sacar una botella de agua de la máquina. Nos trago 1;50. Le comentamos lo ocurrido al borde de la recepción y su contestación fue que el no era responsable de la máquina que era de un vending y que suele pasar. A lo cual le pedimos una solución, nos dijo que llamasemos al teléfono que ponía en la máquina. El tío un tanto chulito. Le dijimos que por lo menos si estaba estropeada la apagase para que no le pasase a más gente, y nos contesta que no es cosa suya. Por lo que entiendo que se llevará el dinero que se queda la máquina Por los malos modales pusimos una hoja de reclamaciones. Las habitaciones son de lo más normal, colchón duro y almohadas blandas.

The staff and facilities of the hotel are very good. All in general perfect. We have enjoyed it very much. They have to control a little more the bathrooms that was dirty the vater. The rest very good. Reception girls a 10. The detail of the 24-hour coffee is very good. Easy to park and free. We have been very happy. That's why we miss previous bad comments. Thank you for everything

Being a full-time traveler who has visited more than 200 countries and territories over the last 14 years I have stayed in countless hotels around the world. Occasionally, my brother, who has epilepsy, joins me when there’s no one else to look after him. During these trips, there have been challenging moments when he had seizures. Typically, hotel staff assist by calling paramedics, but the staff at Hotel Chamartin the One have been exceptional. Special mention to receptionist Lara and her manager Oscar who personally checked on us in our room, brought us water, and even provided medicine for the wound my brother sustained from a fall during a seizure. Both of them were simply amazing. THANK once again Lara and Oscar. This hotel will undoubtedly be my first choice if visit Madrid again

On day 1 we asked for the room to be cleaned whilst we were out exploring the area. When leaving our room, our suitcases were left open on the floor with valuable possessions left on the side including perfume, woke laptop/phone jewellery as we expected these items to be safe within our locked room. Upon our return we found our possessions had been rummaged through with our suitcases being emptied and couldn’t locate a perfume bottle (£150 value). The next day we spent the day searching for the missing item which was not located. To our knowledge this is the only item that was taken but have yet to fully go through our suitcases which were tampered with. We reported the item missing to reception after we throughly checked our room to which we were told the staff were aware of the perfume ‘incident’. When questioned they said upon arrival to the room the perfume was already smashed. This was inaccurate as the item was not left on a smashable surface and we would not have reported the item missing had we broken it ourselves. The staff failed to apologise or inform us of the incident, and when questioned all staff were knowledgeable about the ‘incident’. After trying to resolve the situation, they then accused us of having smashed the bottle ourselves instead of offering to rectify the situation or offering a solution. The item was obviously stolen as we didn’t smash it and, had they accidentally smashed the perfume whilst cleaning, the room would have smelled potent given it was a brand new, full bottle of perfume. We asked to speak to the manager who was rude, changed her story multiple times after consulting with back of house, laughed at us and said she couldn’t understand us despite speaking perfect English. We were also told to “f*ck off” and to contact the police if we wanted anything done about the situation. Would not recommend staying here.

A luxury, very clean place. I like it very much and the girls' attention was great. I recommend it.

The name of the hotel is a bit misleading because it's not very close to any of the airport terminals. It's in San Sebastian de los Reyes, 6 km from the terminal 4 of Madrid airport. From the nearest commuter train station (cercanias, C4 line Alcobendas/San Sebastian de los Reyes) it took nearly half an hour to walk to the hotel. However, by taxi it's only a 10 minutes ride between the airport and the hotel. If you want to save time, I recommend taxi. It's about 20 euros. The hotel itself was very good. The lobby was stylish, the room was quite nice, everything was clean. Good customer service and friendly staff at the reception desk. But pay attention to the location especially if you have early morning flight next day. Next to the hotel there is Plaza Norte 2 shopping complex offering all kinds of shopping possibilities and restaurants.

Good Hotel, good room and service. Excellent breakfast. It is in the center and not so easy to arrive with the car. No light on the garage.

The hotel is cozy, clean and quiet. Breakfast is included and varied. It is according to your category. The staff treatment is very good. Recommended.

Booked this hotel with a private bathroom?when I checked in I am in a basement room with no window, just this little opening near the ceiling. Also sharing the bathroom etc with everyone else on that floor. There was no help at reception to any questions. The only positive of thus 'hotel' is the location. Would not recommend staying here