Hotels in Copenhagen Center, Copenhagen

Excellent Location, but Room for Improvement in Services The hotel’s location is ideal, with direct access to the lake and a beautiful surrounding area. Regarding amenities, while there are several options (sauna, gym, steam bath), the overall experience does not match that of other Marriott hotels I have visited. There were some shortcomings in the room that should not have been present. For instance, the shower gel dispenser was empty upon my arrival, and I had to notify the reception. Items such as toothbrushes, bathrobes, and slippers were not provided in the room but could be collected from the entrance. I would prefer these essentials to be available in the room initially. The breakfast was satisfactory, though not as rich as in other Marriott locations. There was a delay in the process of entering the restaurant, with only one staff member handling guest seating. This occasionally led to wait times of up to 10 minutes during peak hours (notably on 4 out of the 8 days of my stay). However, the staff was impeccable—extremely polite, professional, and always willing to assist. If some improvements are made in amenities and organization, the hotel could offer a more complete and enjoyable stay.

The hotel location is not far from train station, so it’s comfortable to reside at this hotel. But my experience is not so good. I had asked for many helps, but customer service had just told me to edit those problems and no one came to help me anymore. So it’s a bad experience I had found in trip.

Breakfast was amazing. The staff were always happy to help, especially the restaurant staff. The pool is not free for guests - it’s part of the paid for spa experience which was around 300 DKK per person. The luggage storage is 50 DKK per 4 hours so if you plan to leave your luggage at the hotel during the day you check out then you will need to pay for it.

Stayed here for a week. The nuts were delicious. It felt like a fairytale world. Copenhagen is a bit cold in the summer. You have to wear a down jacket when you go out at night. The design is OK but the quality is average. People who pursue quality can stay in another hotel called Sander. It is very comfortable there.

I've stayed many times at this hotel. Such a great location within the city and the hotel itself is an architectural and historical gem. Gracious and welcoming staff. Breakfast is continental with some great Danish elements mixed in. Very quality and eco-conscious.

It is really nice，the room is clean and suitable. And the employee is kind. The location is good and you can buy things easily. It is convenient to take bus or train, both are close to the hotel, and the hall of hotel is beautiful. Besides, you can see beautiful sense in the room. The hotel is a good choice for travel and desire to try.

Great for a short week in Copenhagen. Walking distance to the central station, the main shopping street, and some of the tourist-spots you should visit if it’s your first time in town. We especially liked the roof-terrace which has excellent views and is a bit of an oasis in the buzzing center of Copenhagen. Recommend!

Facilities: The facilities are OK, the rooftop restaurant terrace is great, the room is a little small, and the bed is very comfortable. Hygiene: The hotel's sanitation conditions are excellent! Environment: The environment is very good, close to the subway stationⓂ️Ⓜ️Ⓜ️Ⓜ️, there are many shops, supermarkets, restaurants and bars nearby! Service: The service attitude is very good.

The location is excellent, near the New Port. It takes 700 meters to walk from the airport to the New Port by subway. The main attractions can be reached on foot, such as the New Port, Rosenborg Palace, Frederick Church, Mermaid, etc. The room is on the canal, with a panoramic view of the Opera House and the Royal Theater. Although the room is not big, it has a strong sense of design, good quality, and antique style. There is a Chinese restaurant (Dongyuan) near the New Port, and the food is OK.

The location was good, and the facilities and amenities in the room were very good.