Hotels near 29º, Contagem

Very good ! Excellent cleaning and excellent location !!!

”Free self-parking is available on site.” This is what is written in the Hotel description, but when I returned from a night out to store my vehicle, they informed me that the parking lot was full and that parking is available, however, subject to availability. I had to leave it on the street. Very slow internet and room phone didn't work. Otherwise everything was normal. Have a nice breakfast.

We stayed for almost ten long days in this hotel, where beds are uncomfortable and the elevators are always packed. The front desk staff is rude and will show you an attitude anytime you stop by to ask for help. During the checkout, they tried to charge us for breakfast on a day that we were actually in another city in Brazil. I had to show them the boarding passes to prove that we could not eat in the hotel because we were not in Belo Horizonte that day. They have a huge conference center that is always booked. Good luck trying to get a cab in front of the hotel. You will have to find space between the buses parked in front of the front entrance. Additionally, this hotel is on a hectic road, and the windows are not noise-canceling. Therefore, the rooms are very noisy. There is a Japanese restaurant on the premise where the service is equally lame, and the food sucks. We did not pass the appetizer because the waiter brought us the wrong beer and refused to take it back, and the tempura was disgusting. The manager is too lazy to fix that mess because they get enough money with the conferences. We are not coming back for sure!!

Quick and practical service; Good and modern facilities; Breakfast with various options.

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

Localização ótima, café da manhã excelente. Ar condicionado fraco para o calor que estava fazendo no dia e travesseiros não tão confortáveis

I just spent 10 nights in this hotel and I was pleasantly surprised by the rooms: large, modern, comfortable and with an excellent price-quality ratio. I recommend this hotel ideally located in a short walk from the Place de la Liberté, the Central Marche and the Municipal Park with the Feira hippie.

Very recommended to stay, cost-effective, the environment is very good. Beautiful environment, good geographical location, convenient transportation, comfortable and sanitary rooms, service staff are very enthusiastic, facilities are very humane, high-speed network signal is good, the view outside the window is good. The design of the room's small pendulum is also very distinctive. Next time, check in.

É muito longe do Centro de Belo Horizonte e muito próximo do Mineirão e Mineirinho, então a estada é interessante para quem vai num desses últimos durante a estada, embora o barulho desses lugares podem incomodar quem não tinha interesse de estar tão próximo do estádio e do palco de shows. Sem carrinho de bagagem. O ambiente é simples, até porque, não há espaço para invencionices. A cama de casal é ladeada por criados, abajures e tomadas. Não existem excessos de tomadas – além do que foi dito, tem mais uma na bancada e outra no banheiro. A iluminação é por seção e tem um resultado muito positivo. Principalmente na bancada, é possível ler sem esforço. O padrão de luz é 127 V, gosto de deixar registrado, pois possuo equipamentos importados que não são bivolt. Outro objeto de elogios seria a cadeira com rodinhas, mas além de muito desconfortável pela falta de enchimento, não havia como regular permanecendo na posição mais baixa. No 2º dia usei os travesseiros o que ajudou. Apenas uma cortina dividida em 2 partes – o que aumenta a entrada de luz – que não agrada ninguém. Além de não ser Blecaute, permitindo uma claridade acima do desejável mesmo quando fechada – num verão em que o sol nasce por volta das 5:30 (veja as fotos com a cortina fechada e tire suas próprias conclusões) -, também não é suficientemente clara, para proteger a intimidade sem escurecer em demasia o ambiente. A TV continua padrão nesse tipo de hotel – 32” tela plana. O que piorou foram as opções de canais. A verdade é que nunca foram boas, mas agora não existe nenhum canal à cabo, apenas TV aberta. Poderia reclamar que sua posição não favorece quem quer trabalhar no notebook e assistir TV ao mesmo tempo, mas como afirmei, as opções de canais eram tão ruins, que permaneceu desligada. Pelo Windows o sinal do wifi oscilava muito de intensidade, mas na prática não prejudicou muito a navegação. Quando cheguei o minúsculo frigobar estava desligado na tomada, fechado e cheio d’água por conta do degelo – a tendência é que fechado com água no seu interior e não demorará a ter problemas com mofo. O frigobar é desabastecido, o que é de meu agrado. Outro ponto bom é que ficava próximo à bancada que eu trabalhava, bastava estender a mão pra pegar o que tinha lá dentro. O guarda-roupas fica próximo à porta, o que me deixa inseguro, principalmente pela falta de trinco. Também senti falta do olho mágico. O cofre, aquisição sempre bem vinda pela segurança, estava sem pilhas, reclamei e o problema foi resolvido. Era um cofre grande, pois meu notebook, que cabe em pouquíssimos, depois de um contorcionismo, coube. Havia uma boa área para pendurar roupas, com 6 cabides. No banheiro: secador, 2 toalhas de banho e uma de rosto, xampu (com tampa) e 2 sabõezinhos. Na pequena pia, torneira única pra quente/frio. No chuveiro, que parece uma cascata (não decidi se isso é um elogio) uma torneira pra quente e outra pra água fria (chatoooo). Para a lista “Feito por quem não vai usar”, porque se fosse, perceber

Hotel desk, parking, valet attendants were always kind & helpful. Room was comfortable & clean. Work out room & amenities well taken care of. Convenient location. Great breakfast, good food at restaurants - all the above I give 5 stars. However the organization of restaurant in the evening needs major attention, which is sad because the food is excellent, and so I give 2 stars as I’ll describe below. For our evening dinner we - and other guests waited more than an hour for food. It was obvious they were understaffed but no one checked in with us and it was hard to get their attention. When our food arrived, they forgot my elderly mother’s meal. Wait staff continued to not check in with us - and we felt ignored. Finally we spoke with staff and they got my mothers meal…about an additional 45 minutes later, we actually ate together. I complained to the restaurant manager and I was treated disrespectfully. I felt her meal needed to be compensated. His reply was “No - well she ate it didn’t she?” I was stunned by his rudeness and stood my ground that a 5 star hotel should not treat their guests this way. A waiter saw the ridiculous exchange and ended comping her meal. I noticed other hotel guests were frustrated too and had similar issues. At the very least all that needed to be done was for the staff to communicate,”Please be patient with us; were understaffed” etc. -That would’ve made a world of a difference.