Name: Candlewood Suites Columbus-Northeast
Address: 6611 Whittlesey Blvd, Columbus, Georgia, 31909, 6611 Whittlesey Blvd, Overseas, United States
Rating: 4.1

Candlewood Suites Columbus-Northeast Reviews

Candlewood Suites

All reviews

Positive reviews

Great location. It’s by everything you could think of. Whether your staying a day or a week great place.

24-hour front desk

Parking

Swimming Pools

Wi-Fi

Smoking area

Pets allowed

Non-smoking room

All Languages

English

All Room Types

Studio Suite with Two Queen Beds

Me and my boyfriend stayed a couple of times at this hotel a few weeks ago ! Friendly staff especially Bobbi, she was very friendly, respect, and helped with anything we needed. Well me and my boyfriend stayed here a couple of night because of his work and the heater was not working in our room, which is understandable because it’s just now getting cold here in Georgia, but I went and asked someone at the front desk for an extra cover because the heater in our room is not working and it’s freezing. She looked me dead in my eyes and said nope! That was crazy to me! We just paid all this money to this hotel and I can’t get an extra cover because the heaters in your hotel isn’t working... so when I told my boyfriend about it he says she’s the manager and she’s always rude for no reason . Which is not a good look for this hotel she needs to be in a office alone and away from customers. She makes the front desk look bad, especially when I know some of them don’t act the way she does. Tried to talk to the owner he never responded. So I called corporate and took matters with them.

Overall I was not overly impressed.  Decent safe location which is a big plus for Columbus.  There is no breakfast offered which I thought was a little strange for an IHG property of this type.  The room itself was very nice and what you’d expect from a Candlewood Suites. The cleanliness was another issue. For being “cleaned and sanitized” or whatever today’s buzzword is, it’s disgusting finding a used bandaid in the shower.  Majority of the staff I interacted with were fantastic but whoever was at check in when I came in probably needs some customer service training but I understand it’s pretty hard to keep anyone now.

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Discover 75 Candlewood Suites Columbus-Northeast reviews, rated 4.1 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Candlewood Suites Columbus-Northeast Reviews: 75 Verified Reviews Latest 2024 | Trip.com

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