Guest User
November 7, 2023
My recent stay at Juliana Hotel in Colombo was unfortunately marred by various issues with the hotel's condition. The cleanliness of the room and toilet was exceptionally poor, with the added discomfort of finding bugs in the toilet. The air conditioner was both loud and noisy, and there was a persistent unpleasant odor in the room. Furthermore, several lights in the room were not working, and I noticed holes in the bedsheet. An inconvenience worth noting is that the hotel does not provide an iron or ironing service, so it's advisable to carry your own. My experience was disappointing to the point that I had to check out after just one night, even though I initially booked a three-night stay. On a more positive note, the staff at Juliana Hotel were friendly and accommodating, and the hotel's location was convenient. However, the hotel needs to urgently address the cleanliness and maintenance issues to provide a comfortable experience for its guests.