Hotels near Bukhary Thaika, Colombo

I have been here for long vacation and untlimately ends up being in thia hotel longterm. This is hotel has no customer service, bizzar laguage been used by the receptionist cum cahsire. Managemt dont care about the customers, they all belive what the reseptionests says. No water, literally there is no water . Specifically towerds in the evening No hot water at all. If you need to have a wash you must call the receptionist and inform . The evilish receptionist name call Janani calls you at 7.30 am and if there is adelay then thats theend of the story. They charge big but not nevern giving daily complimentry water bottles even. If you stay for one night and the bed.linon is good then they will flip the covers upside and down and prepare fro the next customer airrivals. Complimentry towels offerd to customer is beenused to wipe the toilet .customer used towels been used to cleen toilet.floors after wasing the lavatory . No room.service for two days . As per hotel policy they dont change or clen the rooms for days if customer staying. Broken toilet equipments. Most of the rooms in the hotel has cheap hotel itmes such as ,beds and stiff sprin metress ,toilet equipments and ect .is not upto a standerd . Dingy elivator workes sometime and sometine its dont . Per room.one bedsheet and two soft pillows have been given even if there is two custowes stay at room. Overall this place is a horrifying experiance for me .though you have paid money, this is a place you cant expect customer service , they priorities money on the meantime customer is been treated very very bad . Starting from managemnt to ground level staffs . Last but not least price point they selling such a low scaled hotel really high. hence i would like to request tripasvosor to re evaluate the service standerds .

Eat here - Just perfect! Great atmosphere. You sit in the middle of a idyllic garden under a beautiful tree. Nilmini, Dilruk and Krishmal have taken care of us super and explained the buffet great. Goodbye to the chef Sujith - Your food is excellent! We will definitely come back!

Although we arrived late, the staff welcomed us with a smile. I hadn't eaten, so I asked about a nearby restaurant, and he handed me his cell phone and said, ``Just order UBER eats, and I'll pay you later.'' Also, I had booked a room with breakfast included, but when I told them I couldn't eat it because I was leaving early the next morning, they gave me the price without breakfast. The facilities and location were about the same considering the price, but the staff was friendly and nice. The availability of electrical outlets was also good.

ITC Hotel in Colombo is like my second house for me and my family. ITC, which has a luxurious ambiance, great hospitality, and amazingly wide variety food, is highly recommended! coffee shop on the 2nd floor serves decent coffee, and a buffet restaurant on the 3rd floor provides fresh, healthy and delicious food and the bridge lounge on the 29th offers calm high-tea time with an amazing sunset view. All staff are very well trained so they make you feel comfortable. Especially I want to say thank you to a general manager Sujeet, a very generous manager Jalill and a Chef chamanta and a lady staff Tarushi. We can have a great life in SL because of you all.. Thank you so much.

This property is gorgeous with the old world charm and the food and cocktails are amazing too . But above all, they ace in hospitality. The staff , right from GM to everyone else are so warm, courteous and helpful and they go out of their way to make you feel at home and comfortable.I had a ligament tear in my ankle while in Srilanka and be it GM Mr. Siddique , Mr. Emmanuel, the bell boy Mr. Sujith, and the rest of the staff , they were all so supportive and caring that I was totally moved by the way they took care of me. Strongly recommend this place with its beautiful people to all and I will surely be staying here again when I visit Srilanka

Great service! Nice view (Even though the construction site is seen a lot), but from the bed, it was amazing as we could see only blue sky & blue ocean side only. I didn't ask birthday cake for my wife but when we checked in, it took a bit while as the manager seemed to be a bit busy to handle our check-in and he went back and forth to check something. When we went up to the room, we found there were nice cake says ”Congratulations” and it was so touched and nice. Also as we could enjoy late check-out, we had a very good rest during the weekend. The bed is so comfy enough to pass out all night and room was clean and well managed. But above all, nothing can beat the beautiful view from the room. We definitely visit this hotel again.

OK Folks once upon time this used to be one of the best hotels in Sri Lanka. That was decades ago, this is one of the very few Sri lankan government owned hotel today. This is not so luxurious to match a five star, but a pretty good hotel which fits in well for a three star. There are glitches here and there, it's an old building, you might find the hot water not working or a broken switch, pardon that, the hotel is working very hard to fix those with the little financial resources they have. The staff of the hotel are very kind and hard working. If you request them for something, they will not hesitate to try there best to satisfy your needs. The hotel has undergone a renovation recently and working hard to maintain a good menu of food. Again people are good and hard working but with the financial resources they have, there are limitations. Overall its a good 3 star hotel with a decent menu of food and really polite people. Help them by reserving your rooms with this little place which has a big history, the more guest who visit this place, the more money they get, so they can serve you better the next time your arrive. Be kind when making your reviews, try to look through the eyes of good people here who are trying to make your stay the best ever. Let encourage more people to use thus hotel so they can soon start to cater you with five star perfection.

Granbell colombo is the most beautiful city hotel in colombo , It offer really japanese hospitality experience , foods are really tasty , Hotel has most beautiful infinity pool at roof top. That experience is very attractive . Roof top bar is little bit crowded in weekend . But bar staff provide quick service. Also Room has consist with modern features . And Room has bath tab . It is really nice. Overall experience is really worth for money.staff was very friendly. Mihiranga from reception he helps us very friendly during our stay and restaurant staff Niroshan , kasun is very helpfull . We will definitely come back again . Thanks Granbell ❤

I contacted the hotel to make a confirmation for my brother-in-law's anniversary dinner and was connected to Chamath Gamage, who supported me with a positive attitude & extended to help me out with the reservation since it was a special occasion at the hotel too where seating is limited. Thus being so Chamath reached out to Mr.Denver to seek advise. Within a span of 30 minutes Chamath called me back & confirmed informing me that the reservation is successful & the hotel could have my brother-in-law & his wife to enjoy their anniversary evening at the hotel that evening. I am grateful for Chamath for making the service matter along with a supportive team who was able to facilitate our request midst the special occasion. I wish Chamath & Mr.Denver Good luck in all endeavors to carry out the positive service mindset to all customers they meet.

Loved our stay in Radission hotel, we we’re upgraded to a ocean view room and the view was so good , thank you to the staff Arafat who were so friendly and kind, the breakfast and the food in the roof top was so good, definitely will stay in this hotel if we happen to come to Colombo again ❤️ Thank you so much