Hotels near Neuapostolische Kirche Köln-Süd, Cologne

The hotel is nicely decorated and quite quirky, the best thing was the glass wall in the bathroom which you can make opaque at the flick of a switch. The air conditioning control was broken and the room was freezing. On chat with one if the staff who couldn’t do anything about it, my bedside light was also not working. There was a lot of wear and tear in the room, worn floors, lots of limescale on the shower heads, the overhead one was unusable it was so blocked up. We were offered bunk beds in a dorm as a room change which was totally unacceptable. Had we have been in Cologne for more than one night we would have definitely checked out. Going paperless and peopleless is ok on paper but if something is broken you need to be able to provide someone to give maintenance when there is a problem, you can’t just offer bunk beds and fob someone off with a bit of a refund. The refund we received was about £7.50

I have stayed in mercure hotels in over 5 countries and many cities. They are the best. Beds were comfortable and huge rooms. Great service. Location was great with many great local restaurants nearby. Just next to the metro. Super stay! Danke Schone!

The hotel is quite central in Cologne. It also has probably given the possibility to breakfast directly in the hotel the reservation. However, already at the arrival, this was shown at the reception before and after me, there were probably noise differences between the bookings of the arrival guests and the understanding that only the German-speaking lady had at the reception. My colleague has clearly ordered breakfast with, but he had to call it loudly next morning. I myself, I'm very much in hotels on the way I've experienced extremely rarely that staff always strongly before yesterday each other disputes about courses that should be practiced. My room itself was awaiting and probably had the flair of the 1980s. Electric cable simply sticked to the wall, hoping that they would not solve again. In general, I would not book this hotel anymore. What the reason staff and guests are constantly crying negative.

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

Closest location to Hauptbahnhof, the church, tourists spots, do not mind to ask the staff some more Should visit again Hhonors Thada

Definitely one of the best hotels I've ever stayed in and the best hotel from Accor Hotels. I had accidentally booked the wrong dates for my stay. As soon as I realised it, I contacted the hotel. The staff helped me to change my reservation dates. While on my trip, due to the strikes in France and problems with the train connections I had to postpone my meeting online. I sent an email to request to check in early since I will be having my meeting at 1 p.m. Ms Wulff made the necessary arrangements prior to my arrival. On my arrival I was able to check in early and able to proceed with my online meeting. Without her help I would not be able to conduct my meeting. On the next day, I had another online meeting. Her colleague made the necessary arrangements so that the housekeeping team could get the room cleaned before lunch and my next online appointment. Till date I have stayed in a number of hotels from the Accor Hotels group. In comparison to M Gallery am Konzerthaus in Wien, Hotel Mondial am Dom in Cologne exceeds my expectations. Professionalism The staff at the reception were not only friendly and good at what they are doing, they are also willing to help and went an extra mile to make things possible. I would not have been able to get my work done if they did not help me. Even when checking out, the staff was professional and showed interest to assist customers whenever they dan. Splendid Location Situation a few minutes walk from the train station and the main city area, is this hotel definite one of the most strategic location in Cologne. View of the Cathedral I managed to get a glimpse of the cathedral from my room. Dinner I had dinner at the hotel restaurant. It was not only affordable, the service was impeccable. The waiter even suggested where I could sit so that I can get the best view of the area. Awesome! I would like to thank the remarkable staff for making my stay in Köln memorable und unforgettable. I would definitely be staying in this hotel again when I visit Cologne. In German (Deutsch) Das Hotel Mondial in Köln ist mein Favorit und ist mit Sicherheit das Hotel von der Accor Hotel Gruppe. Ich habe bei der Buchung das falsche Datum eingegeben und musste meine Buchung ändern. Die Mitarbeiterin. hat mir geholfen meine Buchung zu ändern. Wegen Streiks und Probleme mit Deutsch Bahn musste ich meine Termine verschieben. Ich habe das Hotel gefragt ob ich früher einchecken kann um mein Termin online wahr zu nehmen. Frau Wullf hat alles für mich arrangiert damit ich meinen Termin online fortsetzen kann. Am nächsten Tag habe ich auch einen Termin online. Der Kollege von Frau Wulff hat mit dem Housekeeping-Team koordiniert damit das Zimmer von 13 Uhr fertig gereinigt ist. Dadurch könnte ich meinen Termin um 14 Uhr wahrnehmen. In diesem Hotel sind die Mitarbeiter:innen nicht nur freundlich sondern auch hilfsbereit. Diese Motivation ist leider eine Seltenheit auch bei den Luxus-Marken von Accor. Wenn ich mit M Gallery am Ko

The hotel is located beside the train station. There are many restaurants nearby and the cathedral is not too far away. The staffs were a little weird. They tried to be funny but maybe something was lost in translation and made us feeling uncomfortable. One of the staffs didn’t understand our question in English, but instead of trying to understand our question, she insisted her answer which left us more confused. Another staff completely ignored us when we were trying to talk to him because he was “busy” doing something else behind the desk although he made a lot of uncomfortable jokes at the beginning.

Located by the Rhine River, very close to the train station and Cologne Cathedral, the location is good, convenient to everywhere, and there are good Chinese restaurants nearby. The hotel is quiet in the bustling area and the rooms are comfortable! Highly recommended!

The best hotel in Germany. The western restaurant on the second floor is especially amazing. You need to make reservations in advance at night. The details of the service are great. The hotel is the official designated accommodation hotel for the European Cup. I was lucky enough to see the England and Belgium players.

We stayed in the hotel for 4 nights for business in May. The hotel is pretty new - I think less than 2 years old. The rooms are quite big, with full kitchen amenities (fridge, washing machine, dishwasher, full set of glasses. The surprise was there was no kitchen roll for cleaning - all the apartments of these types of hotels have some cleaning paper. The location is very close to Koln Messe Deutz station, and we made easy travel arrangements by train to the Dusseldorf fair. The room is clean, the windows are opening (a big plus), and the façade is quite modern. The hotel is quiet, especially since my room faced the open courtyard, which was super quiet, even sleeping with open windows. Breakfast is OK, nothing spectacular, and I think a bit overpriced for the 23 EUR per person. The only problems we had were with sporadic services and some items in the room malfunctions: I had electricity problems with the power supply (caused by a defect in the dishwashing machine which could not be switched off - The fuse went off). I had a problem with the telephone. For every problem, I had to drag to the reception (unable to talk on the phone). The coffee in the room was delivered in the first few days, the next 2 days, and there was no new coffee pack (to make your French press). One day I did not have big towels delivered (the housekeeping did not replace the used towels on the bathroom floor, and I had to go to the reception to ask for them. I would give that hotel 3 stars, but the best surprise was the super fast internet connection (free). We had 200 MB/sec, perfect for surfing and streaming.