The Four Points by Sheraton Cocoa Beach should not be on your short list of hotels to stay at. Being a part of the Marriott family of hotels, one expects a minimum level of quality that is not evident here. In a nutshell, this is a $110 hotel that is charging you what the nice hotels are asking. At Best, this is a 2-star hotel with a 4-star price tag. Do yourself a favour and start your vacation off right by staying at one of the other places. First, the ‘upgrade’ to the Jr Suite with Atrium view gives you a window that looks into the surf shop. Or more accurately, gives shoppers in the surf shop a view into your room. That is the only light you will get into your room, and now the shutters must remain closed. Do not ask for the upgrade, and for heaven’s sake, do not use an Upgrade Certificate for this. The age and lack of upkeep and/or remodelling is apparent everywhere in this hotel; from air conditioning droning on loudly, to the bathroom with dented shower curtain rods and mismatched toilet seat lids, to small TVs replacing what once was a 42”. This hotel is suffering from time and last of re-investment. Even the pool is misrepresented and could use a good pool cleaning service. If you had visions of doing some laundry while you stay, get in line for the single machine on the 5th floor and bring lots of quarters. On a positive note, the staff is very friendly, they keep what they have clean, plus there is a surf shop just outside your window for all of your Beach activity needs. The beach is only a block away, straight up the road. Listen, make your own mind up, everyone has different ideas of what is acceptable and when. If I was evacuated from my city to here, acceptable. In the middle of an awesome vacation, not so much. My family and I will never be back.
Outstanding
96 Reviews