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The hotel staff are so friendly that everyone they meet greets them and asks how they are. However, the breakfast menu is limited, so guests staying for a long time may get bored with breakfast. taste is good

This hotel is a classic! French door to the bedroom, actual balconies, huge bathrooms, sofa with a coffee table! We had an excellent experience here! They even have Murphys beds built in if you have more family/friends! Kory was amazing at the front desk, very professional and helped us with everything we needed! Breakfast was amazing, very nice bar as well. Thank you Kory, and thank you everyone for making are stay enjoyable. Would definitely recommend for anyone visiting the Perimiter area!

Ashlee was helpful and professional she always has a smile and great customer service she doesn’t mind getting my xtra sheets and pillows she even always says if there is anything you need lets us know and never forgets to say thanks for being a titanium member

I am normally not overly picky when it comes to hotels, but I would not stay here again. Reserved two queen rooms, requested adjoining and if not, at least next to each other as I was traveling with 5 teenage boys for a camp. Arrived at the hotel at 8pm to be told they were double/over booked so one room had to be a king. They were not adjoining, nor next to each other. The sofabed in the king room smelled so bad of urine that I almost gagged when I opened it up. The bathroom is in serious need of repair, the carpet is gross and sticky. All 5 boys had to sleep in the queen room which was tight. They “compensated” me at check in for the unavailability of the rooms we booked, by giving me the king room rate of $20 less. I was told they can’t do anything about the reservation system as “they allow the central reservation system to overbook rooms.” What??? Meanwhile my husband had booked this room and as the front desk was telling me there were not two queen rooms available as we had booked, he was on the phone with a woman who told him, no there are two available. I said this to the front desk male who said, you see me standing here talking to you, there is no woman here. I called the front desk later that evening after opening the sofabed and was told I could call back and talk to a manger between 10-2 the next day. Anxiously waiting to hear what he/she has to say. Really quite unacceptable. Additionally we tried to use the laundry facilities. Small with just two washers and two dryers. Only takes quarters as expected but no change machine and front desk had zero change. Breakfast left a bit to be desired. Very small and not well prepared for the amount of people. Location was good for what we needed. Right next door to a Walgreens and next to that is an Einstein Bagels…both walkable. Area seemed nice and safe but once we got to the hotel, we didn’t leave until checkout. Beds were ok but nothing great.

Really great hotel. Nice staff, big open entry and lobby. The Westin definitely didn’t forget to give everyone their own space, secure parking lot. Very clean look and feel. I could see Queen and King business towers and had a beautiful lake view from my room on the 11th floor. Overall, i can be sure that I’ll stay here again!!

Although it is an old store, it is not bad. I saw a few people with guns, I thought about it...

Very busy hotel due to baseball tournaments with limited supply at breakfast daily. It seems unless you were there in the first hour, it was all gone. Numerous times there was no cups for coffee even. Also, only given two towels in a room for 3 people and had to ask front desk for towels and linens. Very noisy in halls and could hear slamming doors, people talking in rooms, showers in neighboring rooms, etc. Staff at front desk was great but just seems like having too many sporting events led to an subpar experience.

We were visiting family in Sandy Springs and since our boys are now teenagers, suite hotels are the lodging of choice these days.... Be advised: there are two Sonesta properties at Perimeter. The other is a hotel and only 5 minutes away. And you guessed it, we initially went to the wrong one. The good: Our unit was a 2 bedroom--a king/ bathroom in the master, and a queen/bathroom in the second bedroom, along with a sofa bed in the living room... The beds were very comfortable...the sofa bed was standard issue.... Flat screen TV's in every room.... It had a kitchen with pretty much everything you need, except it had only a 2 burner stove, and no real oven. But it had a full sized fridge, dishwasher and garbage disposal... The entire unit was spacious with plenty of closet space, plus a safe. And it was quiet--no freeway noise or other noises to keep you up at night. The grounds were decent, and the community area was a nice space with comfortable chairs. Breakfast was above average, and the nice lady preparing the buffet was friendly and seemed to take pride in her work. It's also pet friendly, though we didn't take our pooch on this trip. The bad (well, not all that bad): Bathrooms were a little rough--both bathrooms had your typical loose towel and shower curtain rods, loose toilet paper holders, bad paint jobs, marginal working bathroom fans, doors that didn't close nicely... Wi-fi didn't work in our room. Phone to the front desk didn't work either. The door to the master bedroom had some damage that was repaired rather haphazardly.... The door should've been replaced--they're not terribly expensive. No charger outlets, though there were plenty of regular outlets---bring your own chargers. There were some semi-permanent residents, which is not a bad thing in itself, but I did observe a few individuals out at night that made me a bit uncomfortable leaving things in the car overnight.... The pool area (empty due to cold weather) looked a little rough around the edges... When we checked in, the night clerk was a bit short with us, but eventually warmed up a bit... So, overall, if you need a suite hotel in the Sandy Springs area, this property is a decent option, despite the shortcomings.

The suites/rooms are modern and include a full washer and dryer. This is truly rare to have in a suite, but very beneficial when needed. The general manager, Benisa, and her team of employees, Bruk, Sonda, Chris, Andre, Natasha, Arnesi, Lauren, housekeeping, etc… are all kind and professional. Benisa helped with requests that I needed without hesitation. For me, it is about the level of customer service, so I will always recommend the Waterwalk Atlanta Perimeter to others who want a great extended stay or are just visiting!