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The guy at the front desk and the guy at the parking lot are very good. The location is convenient. It takes eight minutes to walk to the place where Jay Chou took pictures. And the view from the roof is awesome. The restaurant view on the 10th floor is also perfect. summer is coming

The hotel is very close to the Metropolitan Museum of Art and a walk takes place. The rooms are small but beautifully furnished. Two bottles of Evian mineral water are delivered every day. The first day has fruit bowls. Many people in the lobby elevators wear clothes to highlight New York fashion. It was unfortunate that I met an Oolong front desk man and gave me two pre-authorizations. I had to pay a hundred for the prepayment of the house. He brushed a hundred and then brushed for 590 dollars. I didn't point out that he didn't explain this to me. When I showed the text message of payment, he went to the office and said something to another person. Then the person came out and checked that they didn't collect more money, everything was OK, then I asked. What should I do with this money? The man said that he will be able to return it to me. This is a mistake. This is of course a mistake. The lady who came to check did not apologize and said that there was no problem. I am very dissatisfied with this. I didn’t receive more than five hundred dollars in the morning, but I returned a hundred dollars. It was too much. I checked this matter with them when I checked out. They said that they didn’t collect more money. The pre-authorization will be after I left. I gave it back in a few days. They did not collect the money but brushed up the pre-authorization, and did not release the pre-authorization when I left. It was almost a month before I received the automatic cancellation. The rooms in the hotel are very good and good value for money, but for the work at the front desk, remind the Chinese compatriots to pay attention!

My boyfriend and I have stayed at the Soho Grand many times throughout the last year, for both business and personal trips. One of the best parts of our trip each time is the experience we received at checkin with Barrington- this is going all the back prior to May. We were coming up to New York weekly for work and Barrington made our weekly experience amazing. There were several Sundays I was not looking forward to traveling back to New York again, but once we arrived to his welcome and greeting, it genuinely made our day better. We looked forward to seeing him every week - he was nothing but delightful! Fast forward to today - my boyfriend is in New York alone, I am traveling in a different city for work, and I wanted to send him something special when her arrived back to his room tonight. Of course I called Barrington and he, without hesitation, helped me get some dessert and a note sent to his room. He truly makes us feel like family.

We had an absolutely exceptional stay at The Bowery Hotel. From the moment we arrived, the team welcomed us with remarkable warmth and attention, making our experience unique and memorable. Our room was perfectly comfortable, and the details in the decor added a special charm, combining elegance with authenticity. The breathtaking view of the New York skyline from our floor offered a stunning spectacle, both day and night. The hotel’s ideal location allowed us to enjoy the city fully while having a peaceful retreat to recharge. Thank you to the entire team for an unforgettable stay that made our time in New York a cherished memory. We highly recommend The Bowery Hotel to anyone seeking a refined and authentic experience.

The location of the hotel is very good, next to the Metropolitan Opera House and Central Park is nearby. Next to it is the subway station. It is about 1.8 kilometers walk to Times Square. There is a Starbucks downstairs from the hotel. I booked a deluxe twin room. The decoration of the hotel is very old. If it is renovated, the location will be very good. The walkway is dark... Although very old (especially the carpet), the bedding was very clean. In terms of value for money, this place is pretty good in Manhattan.

Just like others have mentioned, there’s a serious issue with overcharging at their bar, restaurant, and rooftop, and there’s no way to complain. The staff just pass you around from one department to another. For a small charge of $20-30, you’re left chasing them with no resolution in sight. The hotel may look stylish, and the rooms might be Instagram-worthy, but if Arlo put even a fraction of that effort into staff training and making their charges more transparent and fair, they’d be much better off. Their management is a complete mess—it’s a classic case of ‘all that glitters is not gold.’ I live in New York, and staying at local hotels for a staycation is something I enjoy. I chose Arlo Williamsburg because I like the rooftop in this area. I’ve been to the rooftop bar at Arlo before, and it has a great view and weekend party vibe, but I had no idea it’s not free to enter. I was there previously because my friend booked it, and we just showed up. I also didn’t know that even if you’re a hotel guest, you can’t just head up to the rooftop bar. The pool? Forget it. Unless you’re willing to spend $300-500 on top of the already limited two-person allowance per room. And on top of that, they charge a $34.38 resort fee, which is usually for hotels with pool access, but you don’t get to swim. The real issue started when the check-in guy gave me a card saying I had a $20 credit for restaurant use. But he didn’t tell me it only applied to food, not drinks, and it wasn’t written on the card. I ordered an Old Fashioned at the bar, assuming I could use the credit, because I wasn’t interested in their food. I even asked the bartender, who seemed new and unsure about the guest credits, but she said I could just charge it to my room and it would be deducted, so I went ahead. A week later, I saw a charge of $28+ on my card and called to ask why. They explained the credit is only for food, not drinks, but no one told me that. I tried to explain, but they just passed me to other customer service reps and told me to send emails here and there. I wasted an entire afternoon trying to sort this out, and in the end, I called my bank to cancel the charge. Over a month later, the bank said Arlo provided proof of the charge, so I still had to pay for it. Funny how Arlo suddenly became so responsive when it came to proving this charge, but I was done fighting at this point. It left a bad taste in my mouth, and I’ve decided I will never stay at any Arlo property again. As for the rooms, they may look nice, but the quality is lacking. The shower gel bottle was empty, and no one even checked to refill it. The room itself was tiny, barely any space to turn around, and definitely not kid-friendly—you’ll be bumping into everything. 2 points are for the Instagram looks

The Bryant Park Hotel is hands down my favorite place to stay whenever I visit NYC. I’ve stayed here multiple times, and every room I’ve experienced has been fantastic. The unbeatable location is a huge plus, but what truly sets this hotel apart is the exceptional front desk staff. Jo, in particular, is an absolute gem! She has a way of making you feel like an old friend from the moment you arrive to departure. Her warmth and attention to detail truly go above and beyond, making each stay feel special. I look forward to my next visit in December!

Very good experience. For the first time, stay at the 1 Hotel Central Park. The front desk is very nice and everyone smiles. The room is not a luxury type, but it is very clean. The location is also very convenient and it is very convenient to go to the airport.

My son and I had the most incredible experience! I would recommend the William Vale to all my friends and family. The balcony views at sunset in the summer are absolutely stunning. The hotel itself offers many thoughtful amenities including a welcome message with your name on the television upon arrival. I honestly only have one small complaint and that was the cleaning service. We called about having the room cleaned and actually spoke with the individual who said she would come back at the time we requested but she never returned. Other than that one little hiccup everything went smoothly from the time we pulled up to valet to unload our luggage. There is NO better hotel to stay in Williamsburg aside from the William Vale.