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There are limited accommodation options in the area. We thought that at $325 per night this place seemed expensive but decided that it must be exceptional. We were very disappointed! The whole complex is very tired and rundown. The individual cottages are supposed to be rustic and may have been nice 20 years ago. For the price overall facilities were not up to standard. They offered a self serve breakfast which was minimal for the price. Shower was difficult to maintain a constant temperature. Lounge furniture was tired, grubby and uncomfortable. The venue offers a conference and events service. Perhaps if fully booked for such a function it may operate better. Whole property needs a makeover and may be better suited for a summer stay rather than a mid winter one. Only redeeming feature was the log burner fire. Lovely on a cold winter night.

This is not luxury level accommodation, however for a place to sleep and relax in your private geothermal pool it is amazing value. We have stayed in a three bed unit and couple unit and although quite different layout both units were warm and comfortable. First in summer season and again in winter. Both times bed was comfy, however we encountered excess noise from a neighbouring property in the couple unit as this backed on to a residential home (not a resthome which was the three bed unit). To us this was exactly what we were looking for - functionality. We only needed tea / coffee, pool to relax and bed. TV was functional but not ‘high definition’ but that really was not a major concern. Parakai is an acceptable commute from Auckland / North Shore. Ideal for a relaxing change of scene and the Imaxx Indian restaurant in Helensville is a great nearby dining option. Personally I would not stay longer than two nights as that is time to relax but not get bored. Overall recommend. We certainly made a point to return and if it was more luxurious that would change the price and eliminate it from it’s target market.

There are often no staff in the office, so if you are not there, you will have to make a mobile phone at the door. The room is not large, but it has the worst ones. It was good that the bathroom was large. Speaking of which, is there a place where the towels are stiff and the light bulbs in the room are out? After that, the internet was slow and the time 々 was interrupted. The heated pool in the room was wider than I expected, so I was able to enjoy it slowly. This is recommended for people if you care about the details. There is a supermarket right next to it, and the parking lot can be stayed by the room, so I think it is good for families.

Very good room, I live with friends, a cozy two-bedroom, not afraid of noisy others, the soundproofing of the room is worth mentioning, we had a very happy stay. The style and characteristics of the villa are relatively distinctive, with a local atmosphere, and the overall appearance is very clean, very elegant, and looks very simple. The whole is located in the West District. In fact, it is quite prosperous and can meet shopping needs.

There were nine of us in our group that stayed at the hotel. The service at the hotel was great and the receptionist was accomodating towards our needs. The rooms were clean and sufficient, the beds were comfortable. Other than the busy main road, it was great to be so close to the motorway for easy access - there was no noise audible from the road so that was a plus.

This house seems to have been a B&B for a long time. Everything is arranged very well. Everyday guests are in a constant stream. Breakfast is also good. The only problem is that I have two children with me to collect the cost of a child. My heart is a bit uncomfortable. Others are OK.

After arriving at the hotel, the front desk has completed all the formalities and proceeded, directly leading the door card to enter the room, the room is clean and comfortable. Cooking utensils are readily available, and pots and pans are easy to use. A five-minute walk from the surrounding area is a large supermarket and it is very convenient to purchase raw materials. The mattress is comfortable and you can fall asleep peacefully. The toilet and bath room are very convenient and hygienic. Like it, I have already stayed twice, next time it is my first choice! ! !

The views from this hotel are stunning, even though it was raining and misty! The staff are very nice, jolly and helpful. Unfortunately the whole place was rather shabby and tired. Despite this our room was comfortable and spacious although being next to the bar and restaurant it was a little noisy. The food in the restaurant has a Spanish influence but it really just wasn't that great, which is a shame because there's nowhere else to go. A shame because it's a fabulous location and could have been a memorable stay.

We spent the christmas holiday with two other families in the penthouse (room 3.1). We were all extremely pleased with the facilities and services at this brand new hotel. The living room was spacious and bright, and all rooms were sparkling clean. The hotel staff were friendly and attentive. The refreshing and stunning view overlooking the mountain and creek was a massive gift to our trip. The kitchen was fully equipped and everything was brand new. There was a bar and several restaurants just around the corner, all within walking distance.The atrium garden on the ground floor was also a highlight you won't want to miss. Overall, we enjoyed our stay and will definitely come back again. Highly recommended!